FREEBOX TV IMAGE BUT NO SOUND

I had the same issue, I just checked if the SCART connector was properly connected. It was indeed a connection problem with the SCART socket behind the TV.

Hi,

I had the issue and it was simply that the TV sound was not loud enough.
Indeed, if the TV sound is not at least at 10%, there is no sound.

I struggled a bit to find that out ;)

Hello,

I also had a sound problem on all the channels, I couldn't believe it but indeed it was by increasing the volume on the TV remote and then increasing the volume on the box remote that I finally managed to get sound on all the channels.

It's quite silly but I wouldn't have thought of that!
Thank you very much for your help, boxfly.

Same problem. I have a ton of connections at home (speakers connected to a big sound "platform" that is connected to a projector). I plugged the video cable out from the Freebox and into the platform, but for the sound, I don't know what connection to make... I've tried everything but nothing works, no sound is coming from these speakers... Does anyone have an idea?

Thanks in advance

I had the same issue (especially when using a VCR) and each time it came from the scart cables. You just need to "wiggle" them (I don't know if that's a French term but that's what we say in Normandy) a bit for it to work.
wiggle: shake the connectors a bit in all directions to properly establish all the contacts.

Good evening, I have a sound problem with the Dubai channel and I would like you to resolve the issue.