View original (French)

Numeric keypad issue on a Packard computer

Solved
crts -  
 JacdeM -
Hello,
I have a problem with the numeric keypad of a Packard Bell EasyNote laptop that has stopped functioning correctly. The +, /, *, -, Enter, and scrolling keys work. However, I cannot type any numbers with the keys on the numeric keypad even though the Num Lock key is activated. I visited the websites
https://www.pcastuces.com/newsletter/adj/2216.htm
http://www.linternaute.com/...
where I received instructions to reset the "regedit" = "registry editor" but to no avail. I have the impression that these instructions are valid if the numeric keypad didn't work from the first startup of the computer.
Can someone please help me?
Configuration: Windows Vista Internet Explorer 7.0

9 answers

  1. bruno-1965
     
    Hello
    I had the same problem. I know it has been a long time since you asked the question, but here’s perhaps an answer for those to come
    For Seven, you need to:
    1 Control Panel
    2 Ease of Access Center
    3 Make the mouse easier to use
    4 Uncheck the box (Turn on Mouse Keys)
    5 Apply
    And there you go, in principle it should work; for me it worked
    A thousand apologies for the mistakes, I’m terrible at French.
    53
    1. teamblast
       
      I really want to thank you. I searched for a long time, but thanks to you it works again. Thanks again to these support forums!
      0
    2. Kaquema
       
      Hello,
      thank you very much for your help, I have been looking for a solution for months...
      And it works again thanks to you!!!!
      Thank you so much.
      0
    3. feebe
       
      Thank you very much, my problem was exactly the same. I don't know how it started but it was indeed the solution.
      0
    4. chantal
       
      THANK YOU Bruno, I have a Packard Bell EasyNote LS and it works, great.
      0
    5. maalissya
       
      I love it, I've been busting my ass for 6 months in vain, thank you!!!!
      1
  2. Mike-31 Posted messages 18405 Registration date   Status Contributor Last intervention   5 147
     
    Hi,

    Before going into the registry and making the remedy worse than the problem, on the top left of your numeric keypad you should have a Num Lock key, click on it and test the numeric keypad

    What is the version of your Packard Bell EasyNote
    --
    A+
    Mike-31

    A period of failure is a perfect time to plant the seeds of knowledge.
    7
    1. CRTS
       
      Mike-31, thank you. But I have tried to activate the Num Lock key, but my problem still persists.
      I have a Packard Bell EasyNote model HERA G.
      0
    2. Maria
       
      Thank you Bruno 1965. Thanks to your advice, I managed to unlock the numbers... Have a good day. Maria
      0
  3. Mike-31 Posted messages 18405 Registration date   Status Contributor Last intervention   5 147
     
    Hello,

    If you have a numeric keypad, you also have access to the numeric values above the letters. Lock the caps lock and enter your code with these keys
    --
    A+
    Mike-31

    A period of failure is a perfect moment to sow the seeds of knowledge.
    4
  4. smartway14 Posted messages 857 Registration date   Status Member Last intervention   186
     
    Hello,
    control panel/keyboard/hardware/properties/general/troubleshoot issues
    1
    1. CRTS
       
      Hello SmartWay,
      I followed your procedure, but I don't have a "troubleshoot" button or tab. I have a "change settings" button, and when I click on it, I get a window with 4 tabs: "general, driver, details, and resources," but there's no "troubleshoot" anywhere.
      I would like to clarify that I have a Packard Bell EasyNote HERA G.
      0
  6. charlfi
     
    How did you solve your problem? I have the same issue with an EasyNote LJ65 as well.
    Thank you
    2
  7. lor
     
    Hello,
    I have exactly the same problem... Num lock is activated, the numeric keypad works except for the numbers... I don't understand why. I also have a Packard Bell Easy Note. Could it be a problem specific to Packard Bell??
    0
    1. loupiano
       
      I also have this problem, with a Packard Bell purchased in December..!! I took out an extended warranty but the store's after-sales service couldn't resolve anything - I would need to do a system restore - something I haven't done yet..
      0
  8. CRTS
     
    Thank you Bruno-1965. I followed your instructions and my numeric keypad issue is resolved. Thanks again.
    0
  9. marie Nesais Pas
     
    I have a problem; the numeric keypad works except for the numbers, and clicking on Num Lock doesn't do anything... I'm stuck as I can't open my computer due to not being able to type the password... I have Windows 7 (Emachines brand)... does anyone have a solution... I'm using my mother's computer, which is a Packard Bell.
    0
  10. dady
     
    Thank you very much for this solution, Bruno 1965.
    -1