Used Mac purchase without invoice!

lifer -  
_Ritchi_ Posted messages 21130 Registration date   Status Contributor Last intervention   -
Hello,

I am about to buy a second-hand Mac

However, the seller no longer has the receipt... He is willing to provide me with a certificate of sale. Does this have legal value? Could I have issues in the future without a receipt?

What would you do in my place? Should this be a deal breaker?

Best regards,
Configuration: Windows XP Internet Explorer 8.0

10 answers

  1. maths86 Posted messages 85 Status Member 8
     
    The invoice is better, then I don't know... have to check with someone who knows used items ^^'
    2
  2. aiglenoirdu29 Posted messages 11426 Status Contributor 2 363
     
    Hello,

    by the way: he needs to give you the reinstall DVDs!
    --
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    What?
    1
  3. _Ritchi_ Posted messages 21130 Registration date   Status Contributor Last intervention   6 135
     
    Good evening,

    If it's a Mac laptop, there is indeed more doubt about its origin than if it's a desktop Mac. That said, desktop Macs can sometimes fly far from their owners too...

    What can be reassuring is to have a letter/certificate of sale accompanied by a photocopy of the person's ID. The best thing is to make the letter/certificate of sale directly on the photocopy of the ID. At least you can prove your good faith by having the seller's complete identity and the most precise description possible of the Mac (model, serial number). Everything should be dated and signed by both parties. If he refuses to do this, and if his arguments seem incoherent to you, walk away from the sale.
    I reiterate the last sentence from aiglenoirdu29:
    The seller must absolutely provide you with the ORIGINAL DVDs of the Mac OS X system.
    If they are gray, then check with the seller that the Mac fully boots from these DVDs: insert the first one and restart the Mac while continuously holding down the C key until the Mac boots from the DVD. If you can't do this, then they are not the original DVDs provided with this Mac and therefore you won't be able to reinstall Mac OS X if needed or even run the Mac's hardware tests.

    If they are dark with a large X on them or if there's the Snow Leopard, then they are universal Mac OS X DVDs. To be sure, you can do the same process as before to verify them and at the same time check that the DVD drive is working.

    Ritchi
    1
  4. baboba
     
    Personally, I advise against buying any used Macs.
    If your Mac breaks down in a week or a month, the cost of repair will be almost as expensive as a new one (count 850€ for a motherboard replacement)
    In short, the seller wants you to bear the costs of uncertainty while he buys himself a new Mac at a low price by adding the difference.
    And this applies whether the Mac is still under the legal one-year warranty or not, since you have no proof of purchase; the sales certificate he wants to give you is only legally valid between the two of you; if you show that to a Fnac or an Apple store, they will laugh in your face.
    1
  5. Boss15 Posted messages 3389 Status Member 138
     
    Hi
    I agree with baboba, if you want a second-hand one, you might as well go for quality from the Apple refurb store. These are refurbished Macs, with a warranty and all the accessories as if the Mac were new. Address:
    https://www.apple.com/fr/shop/refurbished/mac
    For now, the Macs available there are expensive, but that's because the cheaper ones sell out fast. For example, I've already seen white MacBooks priced at 600, 700, or 800 euros, I don't remember exactly. Anyway, that's where you should go if you need to buy second-hand Apple products; it's much safer: you get the invoice, the official warranty, all the accessories, and the option to add AppleCare Protection (against theft, damage, etc.). I almost bought my MacBook from the refurb store.
    On that note,
    happy holidays (even if they are over)!
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  6. _Ritchi_ Posted messages 21130 Registration date   Status Contributor Last intervention   6 135
     
    A correction:
    If FNAC laughs in your face (they even do that sometimes when you have the purchase receipt), know that it is different at Apple, which uses the computer's serial number to determine whether the Mac is still under legal warranty (1 year) or not. The same goes for the Apple Care extended warranty (3 years), as when you purchase this extended warranty during the first year following the purchase of a new Mac, the Mac's serial number is required for registration.

    Apple Refurb Store is indeed an excellent way to get a Mac for less, but you have to get up early in the morning and know exactly what you want because the few good deals appear at opening time in the morning and within the quarter-hour or half-hour that follows, they are gone.

    Ritchi
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  7. lifer
     
    THANK YOU ALL FOR YOUR RESPONSES that help me see things much clearer....

    Even though I've been looking for a Mac for over a month (I've been browsing all over the internet), I'm not going to buy it; the lack of a receipt really scares me...
    (the very thought that someone could buy a computer for over €2000 and not keep the receipt, I find that.... possible but strange)

    I will keep searching... I tell myself there's a little Mac somewhere out there waiting for me... :)

    Thanks again!

    Best regards,

    Albane
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  8. _Ritchi_ Posted messages 21130 Registration date   Status Contributor Last intervention   6 135
     
    Hi,

    Here’s something to help you with your research: check the "Classifieds" section of these Mac websites:
    - Macbidouille
    - Annonces Mac
    - Mac Plus
    - Mac Generation
    - 2eme Generation

    And check the website Mac2Sell (choose the French valuation) to get an idea of the "reasonable" price for a used Mac.

    Ritchi
    0
  9. aiglenoirdu29 Posted messages 11426 Status Contributor 2 363
     
    A correction: If FNAC laughs in your face (they even do that sometimes when you have the purchase receipt), know that it's different at Apple, which relies on the computer's serial number to determine if the Mac is still under statutory warranty (1 year) or not. The same goes for the Apple Care warranty extension (3 years), because when you purchase this warranty extension during the first year following the purchase of a new Mac, the Mac's serial number is required for registration.


    Indeed!

    Besides, with the Mac's serial number, you can check on Apple's website to see if it is still under warranty!
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    Huh?
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  10. Nidrums Posted messages 18 Status Member 23
     
    Hello,
    I'm planning to buy a second-hand iMac without warranty and without an invoice; I will still require the certificate of sale, but for the September 2013 model, I believe there are no more restoration DVDs, and it's created directly on the disk via the "alt" key at startup, right?
    By the same occasion, what do you think of the model 27", 3.2 GHz, 8GB, with Gforce 755M?
    Are there any issues with this generation similar to those known with the iMacs and Macbook Pros released in 2011??
    • I just had a very bad experience with my Macbook Pro Early 2011 with the infamous defective GPU issue.
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    1. _Ritchi_ Posted messages 21130 Registration date   Status Contributor Last intervention   6 135
       
      Hello,

      It is true that this 2013 iMac delivered with Mountain Lion 10.8.4 was sold without any DVD of Mac OS X.
      To restore the system, you just need to restart it by holding down the Cmd + R keys: this is the OS X Recovery procedure

      When you are at the place of the person selling it to you, you can always use the Mac's serial number to find its specifications defined by Apple.
      Here's how to do that:
      - Open the "Apple -> About This Mac" menu.
      - A window opens displaying the following information from top to bottom:
      • the Apple logo
      • "Mac OS X"
      • The version of Mac OS X (for example "Version 10.8.5")

      - Click on the version number: you should now see "Build ...".
      - Click again on "Build ...": your Mac's serial number will appear.
      - Use this link Apple: Technical Specifications
      - Click on "Browse by Product"
      - Enter the serial number in the input field named "Search for Specifications"
      - Click on the "Search" button
      - If you entered the serial number correctly, then an Apple page will describe your Mac.

      Ritchi
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