Message d'erreur

Résolu
zeze1951 -  
bonjour
je reçois quand j'ouvre mon pc un message en anglais "backweb is unable to access its data directory.Either the data directory is invalid,unreachable or there is another instance of backweb accessing it."je peux l'annuler mais ça apparait à chaque fois je n'ai pas de probleme pour surfer pourriez vous me dire ce que je dois faire pour ce defaut.

merci d'avance

8 réponses

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  2. zeze1951 Auteur
    bonjour

    merci pour ta reponse je possede sur mon pc ad aware zone alarm et un anti virus etrust achete avec mon pc et j'ai aussi installe spybot mais aucun defaut quand je scan mon pc .j'ai voulu me servir de la partie "comment se debarrasser de ces machins là" mais je ne trouve pas la case à decocher ds restauration

    merci
    1. zeze1951 Auteur
      bonjour

      voici le log de mon"hijackthis"
      Logfile of HijackThis v1.99.1
      Scan saved at 00:20:55, on 08/06/2005
      Platform: Windows XP SP2 (WinNT 5.01.2600)
      MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

      Running processes:
      C:\WINDOWS\System32\smss.exe
      C:\WINDOWS\system32\winlogon.exe
      C:\WINDOWS\system32\services.exe
      C:\WINDOWS\system32\lsass.exe
      C:\WINDOWS\system32\svchost.exe
      C:\WINDOWS\System32\svchost.exe
      C:\WINDOWS\system32\spoolsv.exe
      C:\Program Files\CA\SharedComponents\CA_LIC\lic98rmt.exe
      C:\WINDOWS\System32\FTRTSVC.exe
      C:\Program Files\CA\eTrust Antivirus\InoRpc.exe
      C:\Program Files\CA\eTrust Antivirus\InoRT.exe
      C:\Program Files\CA\eTrust Antivirus\InoTask.exe
      C:\WINDOWS\Explorer.EXE
      C:\Program Files\CA\SharedComponents\CA_LIC\LogWatNT.exe
      C:\Program Files\Fichiers communs\Microsoft Shared\VS7Debug\mdm.exe
      C:\WINDOWS\System32\svchost.exe
      C:\WINDOWS\system32\ZoneLabs\vsmon.exe
      C:\WINDOWS\wanmpsvc.exe
      C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
      C:\WINDOWS\mHotkey.exe
      C:\WINDOWS\CNYHKey.exe
      C:\WINDOWS\Dit.exe
      C:\PROGRA~1\CA\ETRUST~1\realmon.exe
      C:\Program Files\Home Cinema\PowerCinema\PCMService.exe
      C:\PROGRA~1\MESSAG~1\Demon.exe
      C:\Program Files\Fichiers communs\Microsoft Shared\Works Shared\WkUFind.exe
      C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
      C:\Program Files\Fichiers communs\Real\Update_OB\realsched.exe
      C:\Program Files\MSN Apps\Updater\01.02.3000.1001\fr\msnappau.exe
      C:\Program Files\Logitech\Video\LogiTray.exe
      C:\Program Files\QuickTime\qttask.exe
      C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
      C:\Program Files\Microsoft Money\System\mnyexpr.exe
      C:\Program Files\Netscape\Netscape\Netscp.exe
      C:\WINDOWS\system32\ctfmon.exe
      C:\WINDOWS\system32\LVComS.exe
      C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
      C:\Program Files\Skype\Phone\Skype.exe
      C:\Program Files\SAGEM\SAGEM F@st800\dslmon.exe
      C:\Program Files\Hewlett-Packard\AiO\hp psc 900 series\Bin\hpobrt07.exe
      C:\Program Files\WinZip\WZQKPICK.EXE
      C:\PROGRA~1\HEWLET~1\AiO\Shared\Bin\hpoevm07.exe
      C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOSTS07.exe
      C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOFXM07.exe
      C:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe
      C:\Program Files\Wanadoo\EspaceWanadoo.exe
      C:\Program Files\Wanadoo\ComComp.exe
      C:\PROGRA~1\Wanadoo\Toaster.exe
      C:\PROGRA~1\Wanadoo\Inactivity.exe
      C:\PROGRA~1\Wanadoo\PollingModule.exe
      C:\PROGRA~1\Wanadoo\ALERTM~1.EXE
      C:\Program Files\Wanadoo\Watch.exe
      C:\unzipped\hijackthis\HijackThis.exe

      R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.wanadoo.fr/go/page_recherche/
      R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.wanadoo.fr/
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.aldi.com
      R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Wanadoo
      R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
      R3 - URLSearchHook: Search Class - {08C06D61-F1F3-4799-86F8-BE1A89362C85} - C:\PROGRA~1\Wanadoo\SEARCH~1.DLL
      N3 - Netscape 7: user_pref("browser.startup.homepage", "http://www.netscape.fr"); (C:\Documents and Settings\GEORGES ZELEWSKI\Application Data\Mozilla\Profiles\default\wqklv4ta.slt\prefs.js)
      N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CNetscape_France.src"); (C:\Documents and Settings\GEORGES ZELEWSKI\Application Data\Mozilla\Profiles\default\wqklv4ta.slt\prefs.js)
      O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
      O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
      O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
      O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
      O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
      O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\fr\msntb.dll
      O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
      O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\fr\msntb.dll
      O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
      O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
      O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
      O4 - HKLM\..\Run: [CHotkey] mHotkey.exe
      O4 - HKLM\..\Run: [ledpointer] CNYHKey.exe
      O4 - HKLM\..\Run: [Dit] Dit.exe
      O4 - HKLM\..\Run: [Realtime Monitor] C:\PROGRA~1\CA\ETRUST~1\realmon.exe -s
      O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
      O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Home Cinema\PowerCinema\PCMService.exe"
      O4 - HKLM\..\Run: [Demon] C:\PROGRA~1\MESSAG~1\Demon.exe
      O4 - HKLM\..\Run: [WOOWATCH] C:\PROGRA~1\Wanadoo\Watch.exe
      O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Fichiers communs\Microsoft Shared\Works Shared\WkUFind.exe
      O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
      O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Fichiers communs\Real\Update_OB\realsched.exe" -osboot
      O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\fr\msnappau.exe"
      O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
      O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
      O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
      O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
      O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo
      O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
      O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\nbj.exe"
      O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
      O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
      O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
      O4 - Global Startup: DSLMON.lnk = ?
      O4 - Global Startup: HPAiODevice(hp psc 900 series) - 1.lnk = C:\Program Files\Hewlett-Packard\AiO\hp psc 900 series\Bin\hpobrt07.exe
      O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
      O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
      O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
      O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
      O8 - Extra context menu item: E&xporter vers Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
      O8 - Extra context menu item: Pages liées - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
      O8 - Extra context menu item: Pages similaires - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
      O8 - Extra context menu item: Version de la page actuelle disponible dans le cache Google - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
      O9 - Extra button: Créer un Favori de l'appareil mobile - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
      O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
      O9 - Extra 'Tools' menuitem: Créer un Favori de l'appareil mobile... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
      O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
      O9 - Extra button: Messager Wanadoo - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSAG~1\Messager Wanadoo.exe
      O9 - Extra 'Tools' menuitem: Messager Wanadoo - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSAG~1\Messager Wanadoo.exe
      O9 - Extra button: Wanadoo - {1462651F-F4BA-4C76-A001-C4284D0FE16E} - http://www.wanadoo.fr (file missing) (HKCU)
      O14 - IERESET.INF: START_PAGE_URL=http://www.aldi.com
      O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab
      O16 - DPF: teleir_cert - https://static.ir.dgi.minefi.gouv.fr/secure/connexion/archives/ie4n4/teleir_cert.cab
      O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cab
      O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/2821fd5ae350f9e3a216/netzip/RdxIE601_fr.cab
      O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1093104594625
      O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/aio/fr/check/qdiagh.cab?323
      O17 - HKLM\System\CCS\Services\Tcpip\..\{7AB6073E-5355-4707-9EB5-DCD4451F1891}: NameServer = 80.10.246.130 80.10.246.3
      O23 - Service: CA License Client (CA_LIC_CLNT) - Computer Associates International Inc. - C:\Program Files\CA\SharedComponents\CA_LIC\lic98rmt.exe
      O23 - Service: CA License Server (CA_LIC_SRVR) - Computer Associates International Inc. - C:\Program Files\CA\SharedComponents\CA_LIC\lic98rmtd.exe
      O23 - Service: France Telecom Routing Table Service (FTRTSVC) - France Telecom - C:\WINDOWS\System32\FTRTSVC.exe
      O23 - Service: eTrust Antivirus RPC Server (InoRPC) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoRpc.exe
      O23 - Service: eTrust Antivirus Realtime Server (InoRT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoRT.exe
      O23 - Service: eTrust Antivirus Job Server (InoTask) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoTask.exe
      O23 - Service: Event Log Watch (LogWatch) - Computer Associates - C:\Program Files\CA\SharedComponents\CA_LIC\LogWatNT.exe
      O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
      O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
      O23 - Service: X10 Device Network Service (x10nets) - X10 - C:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe

      merci
      4. zeze1951 Auteur
        bonjour

        j'ai installe "spybot-search&destroy" j'ai scanne mon disque et supprime les spyware.j'avais avant que j'ai quand meme laisse "ad-aware"

        merci pour tout
        1. Yoan Modérateur
          Bien, tu peux cocher la case "pb résolu" et enregistrer ton profil!
          1. omar
            systématique (au deuxième chargement) : Unable to access the publication

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