Regional code problem for The Sims 3 expansion

Closed
paul30126 -  
 Pik444 -
Hello,
I’m a Quebecer, I bought The Sims 3 in French but I just got The Sims 3 World Adventures in English. I notice with horror that at the very start of the installation this message appears: The installation detected that the regional installation code for The Sims 3 is different from the one required by this expansion disk. This product requires The Sims 3 to have the same regional code in order to be installed.
So, I don’t know what to do and paying another 50 dollars would bother me especially since the seller didn’t warn me!
What should I do?
Thanks for your responses!
Configuration: Windows Vista Firefox 3.5.5

25 answers

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  1. sanraya
     
    Hello everyone

    here is the procedure to follow to fix this problem. No danger, there’s just a single digit to change

    - Open the registry (Start menu, search or Run) type regedit
    - click on HKEY_LOCAL_MACHINE
    - click on SOFTWARE
    - then click on Sims and Sims 3
    - In the right-hand column, click SKU and in the window that opens, in the Value data field, set the number 2 and click OK

    and there you go, you can now install DA

    I hope you don’t resell it ^^
    64
    1. yayab1990
       
      thank youuuu you’re a genius!!!!!!!!
      0
    2. oOoVolcoOmX
       
      Hi I did what you wrote, it worked, but then it said that the setup or something like that doesn’t work or I don’t know.. but I’d like to know what to do ..?
      0
    3. Priscilla U.
       
      Hi. I bought my Sims 3 in Canada and my expansion in Belgium. So I’m facing the regional code problem.. I’ve tried the method you suggested, several times even, but I can’t get it to work. I still have the region problem. I tried uninstalling the Sims 3, it didn’t help. I even asked a computer technician to install it for me and he couldn’t succeed. I don’t know what to do anymore. HELP Please !!!
      0
    4. sebtrigun
       
      Hello, just a big thank you to Sanraya because I had the same problem. The Sims 3 were ordered online from Asian countries and this expansion pack Adventure would not install (regional code not compatible). The trick worked, thank you, and my daughter thanks you too!
      0
    5. beutty
       
      I fixed the problem very quickly, I sold it, and bought back the French version, like that no more problems! lol
      0
  2. Kamie
     
    For those on Windows 7, the path would be more like:
    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432node\Sims\The Sims 3\
    20
    1. Hélène...
       
      And when you click on SKU, a small window opens and you have to enter "1" instead of "2", and after that it worked for me.
      0
    2. x_nikiiitaa
       
      Oh thank you a thousand times :D !!!!
      0
    3. stephi5
       
      THANK YOU :D :D: :D: D :D :D :D :D
      0
    4. Mawwy
       
      Is it Wow6432node or Wow6432Node?
      0
    5. Tulipe
       
      Thank you a thousand times, thank you!! My friend and I have had this problem for two years... Thanks to you we don’t have it anymore, it’s... GREAT! Thanks to everyone, keep it up!
      0
  3. Clo1994
     
    I just fixed my problem: in SKU (which was at 2 before) I changed the value data to set it to 1, and on top of making my game work (which was in English at first) it became French again lol :P
    7
    1. geraldinekuna
       
      thank you you just saved my life lol
      1
    2. martinem2 Posted messages 14 Status Member
       
      my sims3 is in French and my travel destination is in English...this isn’t compatible because of regional code (language?).....i have windows 7...i went into the sku to change 2 steps didn’t work...i would really like all of this to be in French...could someone help me please ?
      0
  4. Anneeh
     
    Hi there!
    I’m Quebecoise and I bought The Sims 3 in Quebec in English and there I bought The Sims 3 World Adventures in Quebec in French.
    Like everyone, I can’t install it, it says regional code error. But the problem is that I’m trying to do what you said about changing the SKU, instead of 1 put 2 but when I go to HKEY_LOCAL_MACHINE\SOFTWARE\Electronic Arts\Sims\The Sims 3 in the right column I only see one file called (Default) and next to it in Type it says REG_SZ and that’s all... I don’t see any SKU or whatever... I don’t understand what to do at this moment... Can someone explain please? That would be kind because I’m trying a lot of things, it’s been 4 hours and I can’t :p Thanks for your help, see you later :)
    7
    1. Anneeh
       
      Ahhh!! By the way I fixed my problem :p For those who will have the same thing as me, I'll explain. :)
      Instead of going to --> HKEY_LOCAL_MACHINE\SOFTWARE\Sims\The Sims 3 I went to --> HKEY_LOCAL_MACHINE\SOFTWARE\Electronic Arts\Sims\The Sims 3

      =( All that for this..... Really a shame lol I could have played the whole evening but nooooo I messed up lol
      0
    2. viccol > Anneeh
       
      hello everyone!!!!
      i have a big problem. actually, i bought the game The Sims 3 when it was about to come out and i lost the manual and since my brother uninstalled it.....................i wanted to know if there isn't a way to reinstall it instead of paying 60 euros!!! please help me!!!!!!!!!!!!!!!!!!!!!
      0
    3. Vickyu
       
      Thank you for the installation code trick!! really annoying problem, but now it’s fixed!!
      0
    4. LARIF
       
      THANKS KAMIE IT WORKS
      0
    5. momodo
       
      I don’t understand where you find the “hkey” whatever and it really pisses me off, where do we go for that? please answer me.
      0
  5. melle
     
    Hello,
    I have the same regional code issue for the addon. However, I’m on a Mac. Does anyone have an idea of the steps to change it?
    7
    1. titille
       
      Hello, I’d also like to have the answer for Mac… any information?
      0
  6. oceolia
     
    Hello everyone,
    In regedit for Sims 3 I can't find the sku file. I’m working on Windows 7.
    I find skuversion by typing search on the computer. But I don’t know what to modify.
    Gameversion = 1.0.631.00001
    Code : 0. DL-0.0.11195
    Asset :1. Thumbnail.dl.933
    TCC:1.TCC.dl.1209
    CiderVersion#002432
    That’s what is written. I bought the expansion in France, but The Sims 3 online.
    Thanks in advance for your help
    4
    1. Cathee
       
      Could someone just answer? Because it's the same problem for me... :(
      0
    2. lol
       
      I can't find "The Sims 3" why?
      0
    3. rox
       
      - Open the registry (Start menu, search or Run)
      - type regedit
      - click HKEY_LOCAL_MACHINE
      - click SOFTWARE
      - click Wow6432Node
      - then click Sims and Sims 3
      - In the right-hand column, click SKU and in the window that opens, in the Value data box, set the number to 2 (or if 2 is already there, replace it with 1) and click OK
      0
  7. sab québec
     
    Thank you very much for the help! It worked on the first try :):)
    3
  8. dodi
     
    For those who have Windows 7, Kami had posted right after, at the top:

    For those who are on Windows 7, the path would be more like:
    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432done\Sims\The Sims 3\

    Otherwise it still doesn’t work for me, just crap.

    Otherwise I had lost my code because of my little brothers and I had uninstalled it. I simply called EA Games, they asked for my email and everything and now it works, although now that I no longer have the regional code problem they tell me it’s incompatible :(
    3
    1. coco091199
       
      I DON'T HAVE SIMS
      0
    2. coco091199
       
      NN SAIT BON
      ET APRES JE FAIT QUOI
      0
    3. Misa
       
      Thank you so much, you saved my life!!!
      0
  9. beutty
     
    Hello! I have exactly the same problem, except that I am French and I ordered my game online, because it was much cheaper, but the seller did not warn me that the game was... Thai! I don’t know what to do either.
    1
  10. Clo1994
     
    Sanraya I have the same problem as Paul30126. I did what you said but the value data in SKU is already at 2 and it still doesn’t work... Please help me :S
    1
  11. mawill14
     
    Hello,

    me too I have the same problem except that when I go into SOFTWARE, I can't find the sims... that's weird is that normal???

    Thanks in advance.
    1
  12. roxynou
     
    Hello I have the same problem as Mawill14 I did everything you told me but when I get into software there are no Sims I would really like to install my expansion if you can help me thank you
    1
  13. bibi37
     
    Hello, I also have the same problem as Roxynou and Mawill14. I can’t find the sims directory. Actually, I do find it, but in the class directory and there I can’t find SKU. I have a small theory that the directories aren’t parallel. Could it be because I’m using Windows 7 while Paul30126 said he was on Vista.

    Thank you for replying to me.
    1
  14. Kaary967
     
    Hello!
    I have exactly the same problem and I did all the steps listed, but every time I click on SKU... when I open the window that appears... the number is already at two... so I erase it and rewrite it but when I click OK a message is sent to me saying: Impossible to modify SKU: error writing the new value content.
    How do I do then? =S
    1
    1. martinem2 Posted messages 14 Status Member
       
      I have the same problem! he doesn’t want to modify the SKU!
      0
  15. Mimine
     
    I have the same problem and...
    I did everything Sanraya said but nothing works!
    1
  16. bouloumme Posted messages 4 Status Member
     
    Hi I don’t have an answer but I wanted to tell you that I’m stuck with the same problem as you, so if anyone replies to you could you answer me. thank you Ella
    1
    1. titille
       
      If you have any information, please send it to me on this forum, please, thank you very much... I can't find any way, thank you
      0
    2. Cherryy
       
      I tried at first to put 2 in SKU and it didn’t work, and after I wrote 1 it worked :D !
      0
  17. the_gamer_sam
     
    hello
    i finally managed to solve my problem but I don't have the same path for Windows-7 so here it is:

    HKEY_LOCAL_MACHINE\SOFTWARE\Sims\The Sims 3

    thanks for the tips =)
    1
    1. Dadou4883
       
      Where do you go to get this HKEY_LOCAL_MACHINE\SOFTWARE\Sims\The Sims 3 ??
      0
  18. roxibikini
     
    Hello!
    My boyfriend bought The Sims 3 before its European release, so online in America, so now I have Destination Adventure that I can’t install. I’ve done everything they said, changed the region codes three thousand times (no joke I’ve tried up to four) and when I do the manipulation it says everything is ok, and at the moment of loading the game in the game launcher, it shows in the bottom left that I installed Destination Adventure, but when I launch the game it says it’s impossible, so I don’t even know how to play without it, so I’ve uninstalled and reinstalled everything three times, it’s been almost a year that this goes on, it’s pretty annoying....
    So if anyone had the same problem and found the solution
    ps: I’m on Windows 7 64-bit.
    1
  19. FiShXvI
     
    I had the same problem as you and it works great, thank you very much !!!! But now, can we do the same thing if we buy The Sims 3 Ambitions!?
    0
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