Is the site reliable or not?

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ptichou -  
 popopi -
Hello, I just bought concert tickets on worldwideticketstore.com and I admit I rushed a bit... does anyone know this site and could they assure me that it is reliable?
I understood that I would receive the tickets 2 to 3 weeks before the concert date (September 16, 2010). That seems far away! Usually, we get the tickets right away or almost when we buy them...
If someone could reassure me!! Thank you very much!
Charlotte

97 answers

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  1. taot
     
    Hello,

    I would like to share my experience regarding deception and fraud with the company PASSION EVENTS.

    About six months ago, I purchased three tickets for the U2 concert in category 3, scheduled at the Stade de France in September 2010, for approximately 390 euros, without receiving any receipt or payment invoice.

    Concerned, I contacted this company last week, and they confirmed that there was no problem regarding the concert or the ticket delivery process; according to the representative, the opening of the vaults was scheduled for September 6, 7, and 8, 2010, with the tickets to be sent out shortly afterward.

    Following a phone call on September 9, 2010, from PASSION EVENTS, they informed me that there was a problem with the category 3 tickets for the concert and that the supplier was unable to fulfill the contract made with PASSION EVENTS.

    I asked the manager of the platform, not without difficulty, to clarify why PASSION EVENTS was unable to deliver the tickets I had ordered and paid for about six months ago.

    The answer given was surprising; in fact, this company sells concert tickets that it does not own - according to the platform manager.

    As if to demonstrate his good faith, he even offered me a discount on a future show by going through PASSION EVENTS!!!! Incredible

    He also proposed, of course without any other compensation, to refund me for the tickets I had paid for.

    I would like to know what actions I should take to publicly denounce what I consider to be a crime or fraud.

    I hope for a response from you regarding the next steps.

    Best regards.
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    1. taot
       
      I would like to add that the scam plan is well executed - cashing in money from the sale of concert tickets that they do not own, growing the BB with a good interest rate, and then saying once the scam is completed that the tickets cannot be honored!!!! Let it be known!!!! Yes, I am talking about PASSION EVENTS.
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    2. taot
       
      To the attention of this site - I would like this message to appear in full screen on the internet - thank you in advance for your understanding.
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    3. taot
       
      You must file a complaint at the gendarmerie or the police station for fraud based on Article 313-1 of the Penal Code.
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  2. vil
     
    ...I've already ordered from similar sites, notably for the U2 concert in Berlin this year (which was amazing by the way!) and I received the tickets about a month and a half in advance.
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    1. taot
       
      It's good!!!
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  3. padding
     
    I managed to contact these gentlemen yesterday by phone.
    I cancelled my order by phone and confirmed it via email.
    Fortunately, I was not charged on my card, so there’s no need to wait for a refund.

    For safety, I’m going to block my card and order a new one. I have doubts about the future use of my Mastercard number by these people (even in a few weeks).
    And as someone has already said: no recourse possible in 2010 for your debit.

    A "legislation" that does not allow sending tickets earlier seems VERY strange to me.
    And I didn’t want to stress until September 2010 ;-)

    So, you can do whatever you want with this information.
    I’ve made my choice...

    Have a nice day everyone.
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    1. Cilou
       
      HELLO,

      I am delighted to see that I am not the only one looking for help! I also rushed on Friday night and am desperately searching for information on this site but found nothing! For my part, I called them on Saturday, and a gentleman quickly accessed my order via the reference number. Not completely convinced, I have since sent 3 emails, and they have responded very politely to each of them within 24 hours.
      The transfer comes from Cyprus, which is indeed stated in their general conditions. The payment is made in two installments to reach the total amount of the order.
      Regarding the timeline, he told me that they send it one month in advance because their promoter submits it to them 6 weeks before the event.
      I don't think it's a scam because they wouldn't take the time to respond to us after receiving the money!

      My banker looked at the site and didn't see anything suspicious.

      Unfortunately, we won't know until mid-August!!!
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      1. SD57 > Cilou
         
        Hi everyone

        I'm going to ask them what they plan to do if they can't get tickets from their promoters?
        Will they refund us next year?

        I need some time to write this email in English, I'll keep you updated.
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  4. apach
     
    Hello
    what's surprising is that the concert is sold out and they're still selling tickets??? How do they do that? I'm skeptical.
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    1. vil
       
      They probably have shared stock between different distributors.

      Quick question, are the "PITCH / STANDING" tickets located in the standing lawn area (priced at 79.00 euros on the site)?? Does anyone know or are they located in the standing upper seating area? °-°

      As for me, I still haven't been charged... and since I absolutely want tickets in the lawn....

      I'm going to send them an email to ask for the information....

      We'll see...
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  5. kongasiou
     
    I also just bought 2 tickets on their site for €95 each (U2 at Stade de France, Saturday, September 18, 2010) and I don't think there's anything to worry about.
    However, I wonder why sites like Fnac, Virgin, or Ticketnet indicate that no tickets are available..
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    1. elekris
       
      Look, I also bought a ticket and I sadly believe that they have stolen it!!!!
      I don't know what to do!

      http://www.safeconcerts.com/forum/threads.asp?pgt=2&forum_urn=124&t_urn=8851

      http://domain-daily.com/whois/u2010tickets.com

      http://community.u2.com/topic/13030/t/U2010tickets-com-.html

      Is there anyone who can tell me more?
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  6. sansive
     
    Hello,

    I bought 2 tickets this noon for U2, on this site.
    After reading some of your comments, I got scared.
    I called them twice this afternoon, and I spoke to a nice person who assured me that I would receive them.
    You have the option to cancel your tickets; it will cost you $25 per ticket and you will be refunded within 14 days.
    This is the first time I order from this site, we will see 5 weeks before September 18.
    I think they will arrive. If not, oh well, you have to pray to learn.
    I saw them in July at the Stade de France anyway.

    There you go
    David
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  7. apach
     
    Good evening
    I tried to connect to the site this evening... does it no longer exist?? Does anyone know why?
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    1. omalley
       
      Hello

      It's not working this morning!!
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      1. car73 > omalley
         
        Hello,

        Yes, the site is still working fine, no problem...
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  8. renarddes
     
    I can no longer access that site either. Should I assume that we won't see U2??? I had also bought 4 tickets. I even called them and spoke to someone who confirmed they would send them 6 weeks before the concert date.
    What can we do? I'm open to more news, and of course any possible remedies... However, I thought I had received an email recently saying they were changing contacts, and in good faith, I must have deleted it because I can’t find it anymore.
    Thank you for the information.
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    1. omalley
       
      BIG PROBLEM NO MORE SITE NO MORE PHONE NUMBER AND THERE ARE PLENTY OF FORUMS IN ENGLAND WHERE PEOPLE ARE SCREAMING SCAM AND HAVE FILED COMPLAINTS SO WHAT DO WE DO !!!!?????
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      1. taot > omalley
         
        You need to send a registered letter to this company, requesting them to provide you with these tickets within 2 days or to refund you the payment possibly increased by an amount corresponding to the damage suffered, failing which you will have to file a complaint based on article 313-1 of the penal code - Your insurance company, if you have a Legal Protection guarantee, will handle the case with a lawyer first on an amicable basis and then resort to the judicial process if the complaint is filed.
        Good luck and keep me informed.
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    2. taot
       
      please contact your insurance company as soon as possible if you have taken out legal protection and leave it to them to initiate legal action against them.
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    3. taot
       
      You must file a complaint with the gendarmerie or police station for fraud based on Article 313-1 of the Penal Code.
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  9. omalley
     
    Indeed, it's been 4 days since the site has been down!!! If anyone has any information!! I'm all ears because this is concerning.
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    1. Anne Lise
       
      Have you heard any news???
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      1. taot > Anne Lise
         
        You must file a complaint at the gendarmerie or police station for fraud based on Article 313-1 of the Penal Code.
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  10. omalley
     
    There is news, meaning that the site no longer exists, no phone, nothing at all, and pages and pages of complaints on English forums...

    It’s a real scam and we find ourselves with nothing...
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    1. taot
       
      You must file a complaint at the gendarmerie or police station for fraud based on Article 313-1 of the Penal Code.
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  11. Nadege
     
    Hello, I also bought 6 tickets on this site for the U2 concert (September 18). I haven't received anything yet... I don't think I'll receive anything... Are you planning to take collective action? What should I do on my side?
    Thank you for your help
    Nadège
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    1. taot
       
      read response given above to RENARDDES
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    2. Taot
       
      You must file a complaint at the gendarmerie or police station for fraud based on Article 313-1 of the Penal Code.
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  12. guess
     
    PASSION EVENT RUN AWAY!!! cancellation of my order for 4 U2 tickets one week before the concert!!
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    1. taot
       
      I am in the same situation as you - let's shout loudly about the incompetence of PASSION EVENTS.
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      1. jb > taot
         
        Same situation, PASSION EVENTS informs me that my order is canceled, that I will not have my tickets purchased in October 2009 for the U2 concert on September 18, 2010. I am afraid today that I will not be refunded!!
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  13. supergeronimo44 Posted messages 908 Status Security Contributor 85
     
    Hi!

    It seems reliable to me, since the payment is made over https, and the identity certificate is verified and valid....

    ++
    --
    *\\ "What matters is not the goal, but the journey that leads to it" //*
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    1. taot
       
      If you have these tickets - all the better; otherwise, you must send a registered letter to this company, asking them to return these tickets within 2 days or to refund you, possibly increased by an amount corresponding to the damage suffered. Otherwise, you will have to file a complaint based on article 313-1 of the Penal Code - Your insurance company, if you have Legal Protection coverage, will handle the matter with a lawyer first in an amicable manner, then pursue it in court if the complaint is filed.
      Good luck and keep me informed.
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  14. VIL
     
    ...same question...because I bought tickets for a U2 concert....and given the amount of the bill....I hope it's not a scam °-°
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    1. taot
       
      If there is a scam, we will know very quickly - in any case, I assert that this company PASSION EVENTS is truly unbearable!!!!
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    2. taot
       
      see response given to RENARDDES above -
      give us your news - thank you all
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  15. geoffrey
     
    Hi!

    I also ordered tickets for U2 for over €300 and I'm afraid I rushed into it...
    Has anyone ever ordered from worldwideticketstore.com?

    Thanks ++
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    1. VIL
       
      same...order of 5 tickets for the U2 concert as well...waiting to see then...we'll keep in touch via this forum...that could be useful °-°
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    2. omalley > VIL
       
      GROS PROBLÈME PLUS DE SITE DEPUIS LE 06/04/2010 ET LE TÉLÉPHONE NE RÉPOND PLUS ÇA CRAINT §§§ QUE FAIRE ?
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    3. renarddes > omalley
       
      Indeed, that sucks. I’m currently inquiring with my bank, but I’m not too optimistic. So we can say goodbye to the tickets... That’s the hardest part. ;-)

      Did anyone print some pages from the site while it was still online???

      And how many of us are affected???
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    4. omalley > renarddes
       
      If you have news from your bank, I’ll take it to know if we can be reimbursed; otherwise, we will need to group together and see what we can do.
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    5. virginiec1501 Posted messages 1 Status Member
       
      Hello,
      I'm a bit late to the party. It indeed seems like a scam. I bought 2 tickets for the U2 concert on 10/16/2009. I printed a document when I bought my tickets and I also saved an email from them following a minor question I had asked. To this day, still no tickets, and I just got in touch with someone who was reselling tickets because unfortunately, I don't think I'm going to receive them!!!!!!!!!!
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  16. omalley
     
    I also bought 2 tickets for U2 and it's causing me problems because we are sure of nothing, so let's stay in touch if there's any action to take.
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    1. VIL
       
      OK no problemo..........
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      1. car73 > VIL
         
        Hello, I also bought 8 tickets... so I'm eager for any information, and I'm interested if a collective action is launched... I will also check with my bank.
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      2. taot > car73
         
        Which site did you buy the tickets from?
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    2. taot
       
      The tickets for the U2 concert have been sent to everyone - as for me, the scoundrels at PASSION EVENTS have confirmed that they are unable to fulfill the ticket distribution due to their supplier!!!! Moreover, it turns out that they are actually reselling tickets that they never had!!!! Oh dear!
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  17. Geoffrey
     
    Hello everyone,

    I just tried to contact them by phone and it doesn't look good... no answer or no dial tone! I will try again later in the day, I'll keep you updated ;-)

    ++
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    1. padding
       
      Hello everyone,


      like you, I rushed to this site.
      After a bit of research, it is mentioned as a "possible scam site"...

      Anyway, I sent an email to cancel my order. Either they respond, my order is canceled and... it was a reliable site.
      Or they don’t respond, and I’ll try to cancel the transaction via Mastercard for breach of contract.

      In short, it’s risky...

      Good luck.
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    2. claudio
       
      Bonjour ami
      J'ai acheté deux billets sur worldwidewebtickets puis j'ai lu tout ça sur le net... J'ai écrit deux emails au site mais ils me disent d'appeler par téléphone... J'ai lu que tu avais discuté avec eux... Que penses-tu de cela ?
      Merci
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  18. Geoffrey
     
    I managed to contact them through the landline network. There seems to be a hotline that works well, I will call back later in the day because I didn't have time to talk... especially in English ;-). I'll keep you updated ++
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  19. omalley
     
    I just got charged for the 2 tickets, it's happening fast, but I sent an email and no response yet!!!!
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    1. SD57
       
      I also bought 4 tickets for U2, I wanted to cancel the payment by card but it’s not that simple.
      In the end, I managed to reach them on the phone with my mobile but asking them in English if they are going to scam us is not easy!!!!!
      Seb
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      1. omalley > SD57
         
        What do they mean basically?
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    2. vil
       
      Ordered 5 tickets for Munich ...on 17/10 and still not charged ...°-°
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      1. omalley > vil
         
        Have they charged you?
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      2. vil > omalley
         
        It's the 23rd and still nothing.

        I received an email yesterday informing me of a problem with my card (Mastercard), possibly I've already paid for it once..., so they couldn't process the order and are giving me a deadline to resolve it.

        So I contacted them by phone today, and I'm waiting.

        These tickets (if we receive them) are a windfall... because they're nowhere to be found (U2 concert in Munich on the lawn)... or at a price of about 120/150 euros...

        Anyone else in my situation?

        °-°
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  20. geoffrey
     
    Hello everyone,

    I just did a quick security check for the site and via Norton it seems there’s no scam:

    https://safeweb.norton.com/report/show?url=www.worldwideticketstore.com&x=0&y=0

    I will call them at noon and keep you updated on the information

    ++ have a nice day
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    1. celine
       
      Hello,
      I also made a purchase on this site Friday morning.
      We had a big doubt because there were still tickets available in the evening while on the official sites in France everything was sold out, and I blocked my credit card on Friday evening, but I just saw this morning that the amount has still been debited.
      My banker is supposed to call me back, but I'm afraid I won't be able to get my money back!
      We have no guarantee of receiving the tickets before the concert.
      Does anyone have any news??
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      1. omalley12 > celine
         
        They replied to me after the third email that I should call them!!!
        I think I'll try tomorrow, and if anyone has news in the meantime, I'll take it.
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