Ecran bleu, plantage, lenteur

Fermé
Valérie - 7 juin 2009 à 14:08
 Valérie - 7 juin 2009 à 14:29
Bonjour

Depuis hier, j'ai quelques problèmes avec mon ordinateur portable (ACER Aspire 5102 ZLMi). Alors qu'il fonctionne normalement apparait un écran bleu sur lequel j'ai juste le temps de voir ce message erreur KERNEL_STACK_INPAGE_ERROR alors que le reste des lettres est du charabia. Je dois préciser que mon ordinateur est une version grecque.

J'ai fait un controle grâce mon antivirus AVG (version gratuite) dont voici le rapport :

Scan "Scan whole computer" was finished.
Warnings;"4"
Folders selected for scanning:;"Scan whole computer"
Scan started:;"Κυριακή, 7 Ιουνίου 2009, 9:38:40 πμ"
Scan finished:;"Κυριακή, 7 Ιουνίου 2009, 12:54:18 μμ (3 hour(s) 15 minute(s) 37 second(s))"
Total object scanned:;"400569"
User who launched the scan:;"Camus"

Warnings
File;"Infection";"Result"
C:\Documents and Settings\Camus\Application Data\Mozilla\Firefox\Profiles\axaf7ki3.default\cookies.sqlite;"Found Tracking cookie.Webtrends";"Potentially dangerous object"
C:\Documents and Settings\Camus\Application Data\Mozilla\Firefox\Profiles\axaf7ki3.default\cookies.sqlite:\atdmt.com.7247c262;"Found Tracking cookie.Atdmt";"Potentially dangerous object"
C:\Documents and Settings\Camus\Application Data\Mozilla\Firefox\Profiles\axaf7ki3.default\cookies.sqlite:\m.webtrends.com.b4ca7df0;"Found Tracking cookie.Webtrends";"Potentially dangerous object"
C:\Documents and Settings\Camus\Application Data\Mozilla\Firefox\Profiles\axaf7ki3.default\cookies.sqlite:\msnportal.112.2o7.net.7225be6f;"Found Tracking cookie.2o7";"Potentially dangerous object"
C:\Documents and Settings\Vassiliki\Application Data\Mozilla\Firefox\Profiles\3rqlre9k.default\cookies.sqlite;"Found Tracking cookie.Doubleclick";"Healed"
C:\Documents and Settings\Vassiliki\Application Data\Mozilla\Firefox\Profiles\3rqlre9k.default\cookies.sqlite:\doubleclick.net.bf396750;"Found Tracking cookie.Doubleclick";"Moved to Virus Vault"
C:\Documents and Settings\Vassiliki\Cookies\vassiliki@ad.yieldmanager[1].txt;"Found Tracking cookie.Yieldmanager";"Moved to Virus Vault"
C:\Documents and Settings\Vassiliki\Cookies\vassiliki@ad.yieldmanager[1].txt:\ad.yieldmanager.com.539b0606;"Found Tracking cookie.Yieldmanager";"Moved to Virus Vault"
C:\Documents and Settings\Vassiliki\Cookies\vassiliki@ad.yieldmanager[1].txt:\ad.yieldmanager.com.b68f2b7b;"Found Tracking cookie.Yieldmanager";"Moved to Virus Vault"
C:\Documents and Settings\Vassiliki\Cookies\vassiliki@ad.yieldmanager[1].txt:\ad.yieldmanager.com.ff92306;"Found Tracking cookie.Yieldmanager";"Moved to Virus Vault"
C:\Documents and Settings\Vassiliki\Cookies\vassiliki@fastclick[1].txt;"Found Tracking cookie.Fastclick";"Moved to Virus Vault"
C:\Documents and Settings\Vassiliki\Cookies\vassiliki@fastclick[1].txt:\fastclick.net.57e8da10;"Found Tracking cookie.Fastclick";"Moved to Virus Vault"
C:\Documents and Settings\Vassiliki\Cookies\vassiliki@fastclick[1].txt:\fastclick.net.8a6435e9;"Found Tracking cookie.Fastclick";"Moved to Virus Vault"
C:\Documents and Settings\Vassiliki\Cookies\vassiliki@fastclick[1].txt:\fastclick.net.fac3d6f0;"Found Tracking cookie.Fastclick";"Moved to Virus Vault"

et celui que j'ai fait aussi avec Hijackthis :

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:38:23 μμ, on 7/6/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLCapSvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLServer.exe
C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSched.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Acer\Acer Arcade\PCMService.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\LAUNCH~1\LManager.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\palmOne\AlarmApp.exe
C:\Program Files\Microsoft Office\Office\1032\msoffice.exe
C:\Program Files\SAGEM\CONN-X SAGEM Fast 800\dslmon.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\palmOne\HOTSYNC.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

https://www.google.fr/?gws_rd=ssl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

https://www.msn.com/fr-fr/?ocid=iehp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =

https://www.bing.com/?toHttps=1&redig=5FC791212101479BAFBE1A679848B1AF
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

https://www.bing.com/?toHttps=1&redig=5FC791212101479BAFBE1A679848B1AF
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

https://www.msn.com/fr-fr/?ocid=iehp
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) =

http://uk.rd.yahoo.com/customize/ycomp/defaults/su/*https://uk.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext =

http://www.aceradvantage.com/stdreg/startpage.jsp?sn=LXABH0501764400EA41601
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Συνδέσεις
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88}

- (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-

784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-

4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no

file)
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-

F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll (file

missing)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} -

C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-

CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572

\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-

76C02E2E7C4E} - C:\Program Files\Google\Google

Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-

9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} -

C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-

396DB0476E29} - C:\WINDOWS\system32\eDStoolbar.dll
O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} -

C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [AzMixerSel] C:\Program

Files\Realtek\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Acer\Acer Arcade\PCMService.exe"
O4 - HKLM\..\Run: [ntiMUI] C:\Program Files\NewTech Infosystems\NTI CD & DVD-

Maker 7\ntiMUI.exe
O4 - HKLM\..\Run: [Acer ePresentation HPD] C:\Acer\Empowering

Technology\ePresentation\ePresentation.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil

/RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32

\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32

\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32

\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe"

runtime -Delay
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering

Technology\eDataSecurity\eDSloader.exe 1
O4 - HKLM\..\Run: [ePower_DMC] C:\Acer\Empowering

Technology\ePower\ePower_DMC.exe
O4 - HKLM\..\Run: [Boot] C:\Acer\Empowering Technology\ePower\Boot.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe
O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering

Technology\eRecovery\eRAgent.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6

\bin\jusched.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program

Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\RunOnce: [] C:\Program Files\Internet Explorer\iexplore.exe

https://support.norton.com/sp/en/us/home/current/solutions/v58540272?build=Symantec&ced=true&entsrc=CED_pubweb&error=&module=&src=_mi

module=2009&error=0&language=el&product=SymNRT&version=2009.0.5.26&build=Syman

tec&a=00000082.0000001e.00000059&b=00000082.00000049.000000b9&c=00000082.

00000096.000001da
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE

(User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE

(User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE

(User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE

(User 'Default user')
O4 - Startup: HotSync Manager.lnk = C:\Program Files\palmOne\HOTSYNC.EXE
O4 - Global Startup: Acer Empowering Technology.lnk = C:\Acer\Empowering

Technology\Acer.Empowering.Framework.Launcher.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft

Office\Office\OSA9.EXE
O4 - Global Startup: Alarm Manager.LNK = C:\Program Files\palmOne\AlarmApp.exe
O4 - Global Startup: DSLMON.lnk = C:\Program Files\SAGEM\CONN-X SAGEM Fast

800\dslmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program

Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} -

C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-

f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -

C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-

00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) -

http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus

scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} -

http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {62789780-B744-11D0-986B-00609731A21D} (Autodesk MapGuide ActiveX

Control) - http://maps.flash.gr/inc/activex/mgaxctrl.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility

Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} -

http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -

http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_

site.cab?1185709419656
O16 - DPF: {7FC1B346-83E6-4774-8D20-1A6B09B0E737} (Windows Live Photo Upload

Control) - http://paris-athenes.spaces.live.com/PhotoUpload/MsnPUpld.cab
O16 - DPF: {BDBDE413-7B1C-4C68-A8FF-C5B2B4090876} (F-Secure Online Scanner

3.3) - https://www.f-secure.com/en/home/support
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class)

- http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} -

C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program

Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Memory Check Service (AcerMemUsageCheckService) - Acer Inc. -

C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32

\Ati2evxx.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. -

C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. -

C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown

owner - C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner -

C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSched.exe
O23 - Service: CyberLink Media Library Service - Cyberlink - C:\Program

Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLServer.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program

Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation -

C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc.

- C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) -

Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner -

C:\Program Files\CyberLink\Shared Files\RichVideo.exe
A voir également:

1 réponse

Utilisateur anonyme
7 juin 2009 à 14:13
0
Merci pour ta réponse mais le problème c'est que je n'ai aucun moyen de retrouver le message d'erreur en entier et en caractères normaux car le texte n'était pas écrit en anglais ou meme en grec (configuration en grec car achat ici en Grèce).

Que faire ?
0