Probleme pour eteindre ordinateur

Bonjour,

J'ai un problème depuis deux jours pour éteindre mon ordi, j'ai un message qui me dit que "groupmanager.exe" fonctionne encore... donc je dois cliquer sur terminer pour qu'il puisse s'éteindre. Ça me semble assez louche donc j'ai posté dans cette section...

Merci d'avance pour votre aide.
Configuration: Windows Vista
Firefox 3.0.8

3 réponses

  1. Contributeur sécurité
    slt,

    Télécharge ici :

    http://images.malwareremoval.com/random/RSIT.exe

    random's system information tool (RSIT) par andom/random et sauvegarde-le sur le Bureau.

    Double-clique sur RSIT.exe afin de lancer RSIT.

    Clique Continue à l'écran Disclaimer.

    Si l'outil HijackThis (version à jour) n'est pas présent ou non détecté sur l'ordinateur, RSIT le téléchargera (autorise l'accès dans ton pare-feu, si demandé) et tu devras accepter la licence.

    Lorsque l'analyse sera terminée, deux fichiers texte s'ouvriront.

    Poste le contenu de log.txt (<<qui sera affiché)
    ainsi que de info.txt (<<qui sera réduit dans la Barre des Tâches).

    NB : Les rapports sont sauvegardés dans le dossier C:\rsit
    1. Voici le "log" :

      Logfile of random's system information tool 1.06 (written by random/random)
      Run by Guillaume at 2009-04-20 18:00:23
      Microsoft® Windows Vista™ Édition Familiale Premium Service Pack 1
      System drive C: has 25 GB (22%) free of 113 GB
      Total RAM: 3061 MB (59% free)

      Logfile of Trend Micro HijackThis v2.0.2
      Scan saved at 18:00:28, on 20/04/2009
      Platform: Windows Vista SP1 (WinNT 6.00.1905)
      MSIE: Internet Explorer v7.00 (7.00.6001.18226)
      Boot mode: Normal

      Running processes:
      C:\Program Files\Norton AntiVirus\Engine\16.5.0.134\ccSvcHst.exe
      C:\Windows\system32\taskeng.exe
      C:\Windows\system32\Dwm.exe
      C:\Windows\Explorer.EXE
      C:\Windows\RtHDVCpl.exe
      C:\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe
      C:\Windows\System32\igfxtray.exe
      C:\Windows\System32\hkcmd.exe
      C:\Windows\System32\igfxpers.exe
      C:\Windows\system32\igfxsrvc.exe
      C:\Users\GUILLA~1\AppData\Local\Temp\RtkBtMnt.exe
      C:\Program Files\Launch Manager\LManager.exe
      C:\Program Files\Apoint2K\Apoint.exe
      C:\Program Files\iTunes\iTunesHelper.exe
      C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
      C:\Program Files\Java\jre6\bin\jusched.exe
      C:\Program Files\Norton AntiVirus 2009\groupmanager.exe
      C:\Program Files\Windows Live\Messenger\msnmsgr.exe
      C:\Windows\system32\igfxext.exe
      C:\Windows\ehome\ehtray.exe
      C:\Users\Guillaume\AppData\Local\Octoshape\Octoshape Streaming Services\OctoshapeClient.exe
      C:\Windows\system32\igfxsrvc.exe
      C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe
      C:\Windows\ehome\ehmsas.exe
      C:\Program Files\Apoint2K\ApMsgFwd.exe
      C:\Program Files\Apoint2K\Apntex.exe
      C:\Acer\Empowering Technology\ENET\ENMTRAY.EXE
      C:\Acer\Empowering Technology\EPOWER\EPOWER_DMC.EXE
      C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE
      C:\Windows\system32\wuauclt.exe
      C:\Windows\system32\rundll32.exe
      C:\Program Files\Mozilla Firefox\firefox.exe
      C:\Windows\system32\SearchFilterHost.exe
      C:\Users\Guillaume\Downloads\RSIT(3).exe
      C:\Program Files\trend micro\Guillaume.exe

      R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.fr/
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://fr.fr.acer.yahoo.com
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
      R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://fr.fr.acer.yahoo.com
      R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
      R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
      R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
      R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
      O1 - Hosts: ::1 localhost
      O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
      O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
      O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton AntiVirus\Engine\16.5.0.134\IPSBHO.DLL
      O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
      O2 - BHO: ShowBarObj Class - {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - C:\Acer\Empowering Technology\eDataSecurity\x86\ActiveToolBand.dll
      O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
      O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
      O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Acer\Empowering Technology\eDataSecurity\x86\eDStoolbar.dll
      O3 - Toolbar: BS.Player ControlBar - {2C688203-7EB3-4327-9995-1CB417BA23F9} - C:\Program Files\BS.Player ControlBar\BSToolbar.dll
      O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
      O4 - HKLM\..\Run: [ALaunch] C:\Acer\ALaunch\AlaunchClient.exe
      O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
      O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\x86\eDSloader.exe
      O4 - HKLM\..\Run: [PLFSetL] C:\Windows\PLFSetL.exe
      O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
      O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
      O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
      O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe
      O4 - HKLM\..\Run: [Skytel] Skytel.exe
      O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
      O4 - HKLM\..\Run: [WarReg_PopUp] C:\Program Files\Acer\WR_PopUp\WarReg_PopUp.exe
      O4 - HKLM\..\Run: [Acer Tour Reminder] C:\Acer\AcerTour\Reminder.exe
      O4 - HKLM\..\Run: [SetPanel] C:\Acer\APanel\APanel.cmd
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
      O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
      O4 - HKLM\..\Run: [GroupManager] C:\Program Files\Norton AntiVirus 2009\groupmanager.exe
      O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
      O4 - HKCU\..\Run: [AlcoholAutomount] "C:\Program Files\Alcohol Soft\Alcohol 120\axcmd.exe" /automount
      O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
      O4 - HKCU\..\Run: [Octoshape Streaming Services] "C:\Users\Guillaume\AppData\Local\Octoshape\Octoshape Streaming Services\OctoshapeClient.exe" -inv:bootrun
      O4 - HKCU\..\Run: [Steam] "C:\Program Files\Steam\Steam.exe" -silent
      O4 - HKCU\..\Run: [PC Suite Tray] "C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe" -onlytray
      O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'SERVICE LOCAL')
      O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'SERVICE LOCAL')
      O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'SERVICE RÉSEAU')
      O4 - Startup: Orion.lnk = C:\Convesoft\Orion\Messenger.exe
      O4 - Global Startup: Empowering Technology Launcher.lnk = ?
      O8 - Extra context menu item: E&xporter vers Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
      O9 - Extra button: Envoyer à OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
      O9 - Extra 'Tools' menuitem: &Envoyer à OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
      O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
      O13 - Gopher Prefix:
      O16 - DPF: {78ABDC59-D8E7-44D3-9A76-9A0918C52B4A} (DLoader Class) - http://dl.uc.sina.com/cab/downloader.cab
      O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
      O23 - Service: Adobe Active File Monitor V7 (AdobeActiveFileMonitor7.0) - Adobe Systems Incorporated - C:\Program Files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe
      O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
      O23 - Service: ALaunch Service (ALaunchService) - Unknown owner - C:\Acer\ALaunch\ALaunchSvc.exe
      O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
      O23 - Service: Service Bonjour (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
      O23 - Service: eDataSecurity Service - Egis Incorporated - C:\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe
      O23 - Service: eLock Service (eLockService) - Acer Inc. - C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe
      O23 - Service: eNet Service - Acer Inc. - C:\Acer\Empowering Technology\eNet\eNet Service.exe
      O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
      O23 - Service: eSettings Service (eSettingsService) - Unknown owner - C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe
      O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
      O23 - Service: Google Desktop Manager 5.8.809.23506 (GoogleDesktopManager-092308-165331) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
      O23 - Service: Google Update Service (gupdate1c9893d51c09c9e) (gupdate1c9893d51c09c9e) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
      O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
      O23 - Service: Service de l’iPod (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
      O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
      O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe
      O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
      O23 - Service: Norton AntiVirus - Symantec Corporation - C:\Program Files\Norton AntiVirus\Engine\16.5.0.134\ccSvcHst.exe
      O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
      O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
      O23 - Service: StarWind AE Service (StarWindServiceAE) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
      O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe
      O23 - Service: ePower Service (WMIService) - acer - C:\Acer\Empowering Technology\ePower\ePowerSvc.exe
      O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
      1. Contributeur sécurité
        O4 - HKLM\..\Run: [GroupManager] C:\Program Files\Norton AntiVirus 2009\groupmanager.exe

        groupmanager vient apparement de norton ! si tu désactive norton avant la fereture c'est ok?