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Video with digital photo frame

titezoux Posted messages 79 Status Member -  
titezoux Posted messages 79 Status Member -
Hello,

I received a multimedia digital photo frame, and I have no issues with photos or music, however, I can't play videos...

What should I do?

Have a good day and thank you in advance.
Configuration: Windows Vista Internet Explorer 7.0

12 answers

  1.
    qmike Posted messages 1599 Registration date   Status Member Last intervention   594
     
    Hello
    what is the format of the video in question???
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  2. nini kichette Posted messages 56 Registration date   Status Member 5
     
    Hello,
    I bought one for my mother last year and you need to convert your video file to the correct format (it's written on the box or in the manual).
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  3. qmike Posted messages 1599 Registration date   Status Member Last intervention   594
     
    Absolutely, that's why I'm asking him for the video format.
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    1. titezoux Posted messages 79 Status Member
       
      Well, the box says motion jpeg video

      but I bought it at Electro Dépôt, and the ad stated that .avi files were supported, but when I play the movie it says format not supported...
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  4. nini kichette Posted messages 56 Registration date   Status Member 5
     
    Ah yes!! Sama did the same on mine.... uh I found in which file it needs to be converted, I noted it on the box... as soon as I get home, I'll keep you updated!!
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  6. qmike Posted messages 1599 Registration date   Status Member Last intervention   594
     
    you say it yourself
    it needs to be converted to .avi
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  7. nini kichette Posted messages 56 Registration date   Status Member 5
     
    Well, actually, I bought mine at Brico Dépôt too!! (So I couldn't know! Because on the digital frames bought in other stores, the indicated format works perfectly!! ) But hey, we shouldn't be surprised... it's Brico Dépôt, it works well once you've sorted out the problem.
    I'll tell you the format tonight when I get home.
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  8. titezoux Posted messages 79 Status Member
     
    no, it doesn't work in .avi, that's where my problem is...
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  9. nini kichette Posted messages 56 Registration date   Status Member 5
     
    My digital frame bought from Bricot Depot is from the brand Sigmatec and supports files in MPEG1 format (.mpg)
    test... here, I'll send you the link to the site I use http://media-convert.com/convertir/
    there you go...
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  10. qmike Posted messages 1599 Registration date   Status Member Last intervention   594
     
    and so ................
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  11. nini kichette Posted messages 56 Registration date   Status Member 5
     
    So you go to the website... where it says "file," you click "browse," then you look for your video, then you scroll down a little bit and it says "output format," you select the one I told you (MPEG1), then you check the box "I accept the terms," and you click "OK."
    And then, your video will start converting, and after that, you save it on your computer... you put it in your frame and normally it works!! (at least for my frame it worked...) now if it doesn't work... I can't help you!
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  12. nini kichette Posted messages 56 Registration date   Status Member 5
     
    So ?? Did it work ??
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  13. titezoux Posted messages 79 Status Member
     
    Sorry, I just got in and saw your message

    Well yes, thank you, it worked :) I can now watch my videos on my frame, thank you so much...
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