My PC ran out of battery!

Question

Hello everyone. I have a big problem! 
Last night I downloaded an antivirus named Bitdefender 
I installed everything.

Then I had to restart my PC. I don’t know how but my PC emptied itself. I have nothing left.

I no longer have any programs (Microsoft, Recycle Bin, Start menu) at all.

What should I do to recover everything? 
Thank you for helping me

Configuration: Windows XP Internet Explorer 6.0

HACKER 712 · Answer

hello!  have you created (as it is formally advised, and what the seller probably told you..) a reinstall disk?

JADIDKHA · Answer

How can you say that he emptied himself? What happens when you start your computer? -- Stay calm and think!

Sophie · Answer

Hi!  Not because I downloaded it on the Internet (download.com)

Sophie · Answer

Hi   JadidKha< It turns on normally. But on the home page there is nothing left. (I no longer have the programs I had on my PC like the recycle bin etc...

HACKER 712 · Answer

no! i want to say a dosque when you bought the computer, a long time ago!

JADIDKHA · Answer

it's just a problem with the explorer program. Restart your computer to see. -- Stay calm and think!

pico.l · Answer

Hello,  You can try a >>> system restore  See you Pico

JADIDKHA · Answer

So we need to repair it with the Windows CD as you said Hacker 712 -- Stay calm and think!

JADIDKHA · Answer

Try to repair before formatting everything if you don’t want to lose everything. In my opinion nothing was “overwritten” it’s just the "explorer.exe" process that won’t start. Why???????? -- Stay calm and think!

Sophie · Answer

So I need to repair all that with the WINDOWS CD. I’ll try that.  But will I recover everything?

JADIDKHA · Answer

http://www.commentcamarche.net/forum/affich 2762740 explorer exe does not start at Windows startup -- Stay calm and think!

JADIDKHA · Answer

I found this on the internet: press Ctrl+Alt+Del; if you have the Task Manager, File, New Task; you launch explorer.exe; see which processes are running -- Stay calm and think!

Sophie · Answer

JADIDKHA< THANK YOU FOR YOUR HELP!  I did what you said.   ctrl alt del < Then I have the Windows Task Manager< new task file <explorer.exe  There I have a series of information  Image name< Explorer.exe User name< Owner Process< 00 uTIL; Memory 1.668k0

Sophie · Answer

Traduzione: ????

HACKER 712 · Answer

If you just press Ctrl+Alt+Delete > Task Manager, is there anything?

JADIDKHA · Answer

click on file you run and you launch explorer.exe -- Stay calm and think!

Sophie · Answer

I have my documents that appear...(Phew) but I don’t know how I should do to put them on my homepage  and in my START menu.  How should I do it?

JADIDKHA · Answer

Launch msconfig via the same path and check in Services if Computer Explorer is checked. You know, I don’t know much about this, I’m looking! -- Stay calm and think!

Sophie · Answer

The file explorer is checked, but when I look at the status it says it is in stopped mode  could it be because it is stopped?

JADIDKHA · Answer

I had seen that on a site but on my computer it also shows stopped. I don’t see anything else. We need to find a way to restart explorer.exe. I’ll keep looking. HACKER 712 call for help!!!!!!!!!!!! -- Stay calm and think!

Sophie · Answer

It's complicated!

Sophie · Answer

Are you there?

HACKER 712 · Answer

in fact, you can (but it may not be the problem!) press ctrl + escape to open the Start menu, if you can't open it.

then, you run.

you will be able to enter DOS commands. type "command" and click OK: there you have a horrible console that opens.

then type TREE C:\\

( with backslashes and not / ) using alt gr + 8

it will be impressive, but don't worry, caz will display the directory tree of your drive. the more stuff there is, the better (it's that nothing has been deleted).

afterwards, if there is no other solution, you will no longer be able to manipulate your folders except with that...........

or try to download the Workstation application......

HACKER 712 · Answer

I am currently checking if you can download a workstation...

HACKER 712 · Answer

Yes!!!!!!!!!!!!!!   you press ctrl + escape  -> "run"  -> command  -> start\   there it will open the explorer!

JADIDKHA · Answer

When you have opened my documents you can click on Desktop and access your desktop -- Stay calm and think!

HACKER 712 · Answer

What’s his problem actually?

Sophie · Answer

The problem is that I no longer have my programs on my desktop and my Start menu has disappeared. And I’m trying to make it reappear but it doesn’t work.

HACKER 712 · Answer

then:  right-click on the blue bar at the bottom and properties:   you will have a Start menu tab  there you verify that Classic Start Menu is unchecked and that the other one is checked.

Sophie · Answer

Yes, but that blue bar isn’t there for me either.  I can't take it anymore!

HACKER 712 · Answer

hi try this      http://ww11.kellys-korner-xp.com/regs_edits/xp_taskbar_desktop_fixall.vbs and this   prefer the latter! https://forum.pcastuces.com/default.asp

Sophie · Answer

That’s fixed.

I don’t know how... someone came by... and repaired it for me

in any case I wanted to thank you

Hacker and Jadidkha, what you did is really nice.

I don’t know how to thank you.

A big thank you to you.

Have a good evening.

JADIDKHA · Answer

I knew very well that your disk wasn’t erased. I’d really like to know how you solved your problem for my personal information. Thank you. See you later -- Stay calm and think!

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