Cegetel webmail

Good evening,

I am having serious difficulties accessing my AOL/CEGETEL email. These problems arose with the merger of Neuf Cegetel and AOL
when significant changes occurred a few months ago.
Today, despite making multiple phone calls at 34 cents per minute, which is absurd considering the problem comes from them, no solution has resolved my difficulties.
I am waiting for them to acknowledge their shortcomings (I am not the only one) in order to perhaps restore proper functioning of my email.
Configuration: Windows XP Internet Explorer 6.0

2 answers

  1. A tip if you can no longer access your AOL email:
    - disable your pop-up blocker and JavaScript (check your antivirus)
    - on Mozilla: go to Tools / Options / Content --> enable Java and JavaScript and unblock pop-ups.
    - Tools / Options / Privacy / check accept cookies
    - Tools / Options / Privacy / show cookies / delete all cookies
    - Close Mozilla and try reconnecting.

    Good luck to all of you, hoping this works as well for you as it did for me!
    1. Good evening,

      Is the problem occurring with the password?
      Because like Titou, I can no longer access my cegetel.net address since this evening.
      Since this is a professional address, it's really causing me issues.
      Thank you in advance for your responses.