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Facebook account permanently deactivated

KheopsKaramel -  

Hello,

My Facebook account has been permanently disabled by Meta (I received an email informing me) and I want to reactivate it because I believe it was disabled by mistake. How can I do it? I also received an email from Facebook saying I had 180 days to appeal, but when I click it, it asks me to sign in to Facebook with my email address and password, and when I do, it says my Facebook account has been disabled, so I cannot appeal.

Has anyone had this problem before and managed to reactivate and access their Facebook account?

Thank you in advance for your help and any information on the steps I should take.

2 answers

  1.  MPMP10

    Good evening,

    We must take this up with Facebook support!

    We can’t do anything here, and we don’t have a miracle solution if Facebook’s procedure doesn’t work here on the CCM forum!

     My Facebook account has been permanently deactivated by Meta (I received an email informing me)

    What does permanently mean?

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    1. KheopsKaramel Author

      Hello MPMP10

      Thank you for your response. I was trying this message like a message in a bottle and mainly to get feedback from people who have been in this situation before and whether they managed to have it reactivated.

      Because I don’t understand why my account was disabled, I received no explanation other than that my account did not meet the terms of service of FB. And above all, I publish nothing that could justify it.

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  2. intik16
    Good evening,

    I’ve had the same experience, and I can tell you it’s a lost cause.

    They tell me my account has been disabled, and when I click the link to appeal, I’m asked to log in, but when I try to log in, I’m told I won’t be able to because my account has been disabled.

    The support, which is a bot, keeps leading me in circles, and what surprises me the most is that they don’t give any valid reason other than that, supposedly, I didn’t respect the marketplace’s selling code of conduct, but with no specifics.

    Well, all that to say you should drop trying to recover your account.
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    1. KheopsKaramel Author

      Thank you Intik16 for your reply. Yes, I confirm that it is frustrating because I am not given any reason why it was disabled and I have no way to appeal. I don't understand why, because I publish nothing that could justify it. I think it might be an error with maybe another account.

      And yes, going to the support which is a robot, I go round in circles. And so it remains annoying.

      Hence my message on this forum hoping to find a solution. Thanks anyway.

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