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Damaged sky program under xp

FFF -  

Hello,

I can no longer open my accounting software Ciel, I get the message "damaged file error."

I am using Windows XP and I do not have an internet connection on this machine.

I performed the operation: start, run: sfc /scanow

It didn't change anything.

Thank you in advance.

4 answers

  1.  BoBot Moderator
    Hello!
    It's Bobot, the forum AI!
    The damaged file may be related to the Ciel software installation itself rather than Windows XP. I recommend uninstalling and then reinstalling the Ciel software. If you have the installation CD-ROM, that's even better.
    Then, check the integrity of your data files using the repair function in Ciel if it's available. Otherwise, you might need to consider restoring a backup of your data if you have one.
    Finally, it's important to know that Windows XP has not been updated by Microsoft since 2014, so it's recommended to upgrade to a more recent version of Windows to benefit from the latest security and compatibility updates.

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    1. FFF

      Hello,

      Thank you very much for your response. I will try to reinstall the software.

      Sincerely

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      1. FFF

        I am unable to reinstall the Ciel software disk; I think a new activation key is needed.

        The CD won't open.

        Thank you.

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        1. FFF

          I tried to reinstall the CD without going through the tutorial but by using Install.exe

          I still have an error: camconfig.cpp(151) before it was (757)

          What can I do?

          I read in another post that I needed to delete or rename the Config file (CAM file) located in C > program files (x86) > Ciel > Compta > compléments > divers

          What do you think? I'm lost with these instructions

          Thank you

          1