Incompatible driver

Hello,

See HERE for your incompatible driver.

Thank you for your response, but as I told you, I have no knowledge of computers and I don't know how to use your information.

Hello,

Look at this --> Remove the incompatible driver

Thank you for your response, but I would like to know if removing it will not disrupt the operation of the computer or if it needs to be replaced with another one, and if so, which one and how??

Thank you again for your patience, have a good day

Is this the file that is causing the problem --> oem26.inf?

If this is indeed the file oem26.inf

Windows + X
Select --> Windows Terminal (admin)
Type --> pnputil /delete-driver oem26.inf and hit enter
Restart the pc.

I will try, thank you very much and have a good day

After the restart it puts me back :( unable to enable memory integrity, try to resolve incompatibilities with your drivers) and it’s always the same problem with: wdcsam64_prewin8.sys.

So nothing has changed

Windows + X
Select --> Windows Terminal (admin)
Type --> pnputil /enum-drivers and hit enter

Try to find the driver that is causing the problem.

Hello,

he gives me 3 drivers: oem71.inf - oem38.inf and oem39.inf nothing else

have a rainy day, at least where I am ???

Run an sfc:
Windows key + X
Select --> Windows Terminal (admin)
Type --> sfc /scannow and enter

A system file check will be performed.

I ran the analysis and it says: The Windows Resource Protection detected corrupted files and fixed them.

Do I need to do anything else???

Do you still have the incompatible driver message for wdcsam64_prewin8.sys?

Well yes, no change

Make a repair of Windows.
Look at this --> Repair Windows 11 without data loss

If the repair didn't help, do a clean reinstall of Windows --> How to install Windows 11

Hello,

I've tried a reboot several times and it always shows the same thing: Problem during the reinstallation of the computer. No modifications have been made.

I'm starting to despair, but thank you again for your help, and if you have any other solutions, I can still give them a try.

Is the BIOS up to date?
Check the version in the image below.

Brand and model number of the PC?
Windows + R
Type --> msinfo32.exe and OK
Look under Manufacturer and Model
Example image:

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Manufacturer: ASUSTek COMPUTER INC

Model: VivoBook_ASUSLaptop X512DA_X512DA

Here are the results

Look -->> HERE <<--
Bios version 317 (2021/12/21)

-------------------------------------------------------------------------------------------------------------------------------------------------------

If the BIOS is not up to date, download and install it --> Bios update

If the problem persists, format and perform a clean installation of Windows
--> How to install Windows 11

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Hello,

I did everything you recommended, without success, I'm still having the same problem.

I still have formatting and reinstallation to do, but I'm hesitant to do it, I'm not skilled enough for that and I'm afraid of messing everything up.

But I thank you infinitely for your advice and your patience.

Have a great day