Thomson Android TV issue

Hello,
The kids pressed all the buttons on the remote. As a result, colorful circles are spinning on the screen and it no longer responds... how can I unlock it? (I can no longer access the menu, just these circles)
Thanks!!!
(40FE5626 Thomson LED HD TV)

Configuration: iPhone / Safari 12.1.2

1 answer

  1. Moderator
    Hello,
    Unplug your TV from the power source for 5 minutes and plug it back in.

    bazfile
    Moderator/Security Contributor.
    A hello, a response, and a thank you are always appreciated.
    1. Already done but it keeps coming back to this screen of spinning circles...