Cancellation of Telco Pass
Solved
Hello,
How can I cancel these unwanted direct debits? I don’t remember signing any contract, thank you for your help. In April, I have several direct debits of 4.99
thank you for your attention
Configuration: Windows 7 / Chrome 50.0.2661.94
How can I cancel these unwanted direct debits? I don’t remember signing any contract, thank you for your help. In April, I have several direct debits of 4.99
thank you for your attention
Configuration: Windows 7 / Chrome 50.0.2661.94
2 answers
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ModeratorHello, Telcopass is a purchase/subscription service, the service (the purchase) was made with your phone or computer via your provider's subscription.
Here is the Telcopass support page.
https://gerer-mes-abonnements.fr/?remident_process=ident&remident=1&error_code=80&error_desc=Enrichment+failed
You can also log into your SFR customer area, here is the help link
https://assistance.sfr.fr/gestion-client/factu-conso/gerer-utiliser-service-micropaiement.html
From this page you can cancel the subscriptions that are charged via your SFR account..
Fred.ml -
Thank you, but unfortunately they are not responding about subscriptions? I will keep an eye on it in May, but thank you for your response. I've followed everything except for the cancellation, which is impossible for me.
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ModeratorHi, I consulted the process for purchases through the SFR account. According to the help section, you can set up your account to block purchases.
Open a web page and log in to your SFR account.
Then click on the SFR link I provided, and on the page click on
Manage your purchase rights
Then on Modify, you will receive a security control message requesting a code that you need to enter to change the purchase authorization.
This way, you will be sure that no further purchases can be made via your SFR account.
Fred.ml -
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