QVO6

Résolu
Bonjour, je vous poste le rapport d' adwcleaner car je n'arrive pas a me débarrasser du virus qvo6 . merci de votre aide

https://pjjoint.malekal.com/files.php?id=20130910_r6e15t12e11x15



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chloé..

12 réponses

  1. oui je n'arrive vraiment pas a m'en débarrasser.. 1semaine que je passe mes journée de vacances sur ce satané pc .. lool
    1. Modérateur
      Faire un scan OTL pour diagnostiquer les programmes qui tournent et déceler des infections - Le programme va générer deux rapports OTL.txt et Extras.txt
      Fournir les deux rapports :

      Tu peux suivre les indications de cette page pour t'aider : https://www.malekal.com/tutorial-otl/

      * Télécharge http://www.geekstogo.com/forum/files/file/398-otl-oldtimers-list-it/ sur ton bureau.
      (Sous Vista/Win7, il faut cliquer droit sur OTL et choisir Exécuter en tant qu'administrateur)

      Dans le cas d'Avast!, ne pas lancer le programme dans la Sandbox (voir lien d'aide ci-dessus).

      * Lance OTL
      * En haut à droite de Analyse rapide, coche "tous les utilisateurs"
      * Sur OTL, sous Personnalisation, copie-colle le script ci-dessous :

      netsvcs
      msconfig
      safebootminimal
      safebootnetwork
      activex
      drivers32
      %ALLUSERSPROFILE%\Application Data\*.
      %ALLUSERSPROFILE%\Application Data\*.exe /s
      %APPDATA%\*.
      %APPDATA%\*.exe /s
      %temp%\*.exe /s
      %SYSTEMDRIVE%\*.exe
      %systemroot%\*. /mp /s
      %systemroot%\system32\consrv.dll
      %systemroot%\system32\*.dll /lockedfiles
      %windir%\Tasks\*.job /lockedfiles
      %systemroot%\system32\drivers\*.sys /lockedfiles
      %systemroot%\System32\config\*.sav
      /md5start
      explorer.exe
      winlogon.exe
      services.exe
      wininit.exe
      /md5stop
      HKEY_CLASSES_ROOT\CLSID\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InprocServer32 /s
      HKEY_LOCAL_MACHINE\SYSTEM\SYSTEM\CurrentControlSet\Services\lanmanserver\parameters /s
      HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\SubSystems /s
      HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\AppCertDlls /s
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList /s
      HKEY_LOCAL_MACHINE\Software\Microsoft\Command Processor /s
      HKEY_CURRENT_USER\Software\Microsoft\Command Processor /s
      CREATERESTOREPOINT
      nslookup https://www.google.fr/?gws_rd=ssl /c
      SAVEMBR:0
      hklm\software\clients\startmenuinternet|command /rs
      hklm\software\clients\startmenuinternet|command /64 /rs

      * Clique sur le bouton Analyse.

      * Quand le scan est fini, utilise le site http://pjjoint.malekal.com/ pour envoyer le rapport OTL.txt (et Extra.txt si présent).
      Donne le ou les liens pjjoint qui pointent vers ces rapports ici dans un nouveau message.
      Je répète : donne le lien du rapport pjjoint ici dans un nouveau message.

      NE PAS COPIER/COLLER LE RAPPORT ICI - DONNER LE LIEN PJJOINT DANS UN NOUVEAU MESSAGE

      1. merci pour votre aide
        je procède a l'analyse qui est assez longue quand j'ai les rapport je vous les post avec un lien pjjoint

        1. Modérateur
          Relance OTL.
          o sous Personnalisation (Custom Scan), copie_colle le contenu du cadre ci dessous (bien prendre :OTL en début).
          Clic Correction (Fix), un rapport apparraitra, copie/colle le contenu ici:

          :OTL
          SRV - [2013/09/05 23:11:47 | 000,342,592 | ---- | M] (Woodtale Technology Inc) [Auto | Running] -- C:\Users\chloe\AppData\Local\DProtect\DProtectSvc.exe -- (DPService)
          SRV - [2013/09/05 23:11:06 | 000,119,408 | ---- | M] (The Software Group) [On_Demand | Stopped] -- C:\Program Files\Software\Update\SoftwareUpdate.exe -- (Software_update_m)
          SRV - [2013/09/05 23:11:06 | 000,119,408 | ---- | M] (The Software Group) [Auto | Stopped] -- C:\Program Files\Software\Update\SoftwareUpdate.exe -- (Software_update)
          SRV - [2013/07/01 21:29:47 | 004,569,856 | ---- | M] () [Auto | Running] -- c:\program files\common files\akamai/netsession_win_8fa3539.dll -- (Akamai)
          [2013/09/09 17:48:11 | 000,000,000 | ---D | M] (Webplayer Toolbar) -- C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\{c850fe9c-684f-4875-9eb2-604eb1996d5c}
          [2013/03/19 22:41:25 | 000,000,000 | ---D | M] (Services x86) -- C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\217e8200-a3b3-43df-b951-8ec01d483d7f@b98c6809-1f3f-41a1-bb1c-692cf84781e9.com
          [2013/03/19 22:41:49 | 000,000,000 | ---D | M] (Supreme Savings) -- C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\crossriderapp19962@crossrider.com
          [2013/03/19 22:41:49 | 000,000,000 | ---D | M] (No name found) -- C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\crossriderapp19962@crossrider.com\chrome\content\extensionCode
          O20 - AppInit_DLLs: (c:\progra~2\browse~1\261519~1.190\{c16c1~1\mngr.dll c:\users\chloe\appdata\local\dprotect\ebp.dll) - File not found
          O20 - AppInit_DLLs: (c:\users\chloe\appdata\local\dprotect\ebpsd.dll) - c:\users\chloe\appdata\local\dprotect\ebpsd.dll ()
          [2013/09/05 23:13:55 | 000,000,000 | ---D | C] -- C:\ProgramData\BoxUpdChk
          [2013/09/05 23:11:46 | 000,000,000 | ---D | C] -- C:\Users\chloe\AppData\Local\DProtect
          [2013/09/05 23:11:06 | 000,000,000 | ---D | C] -- C:\Users\chloe\AppData\Local\Software
          [2013/09/05 23:11:06 | 000,000,000 | ---D | C] -- C:\Program Files\Software
          [2011/02/05 13:07:29 | 000,000,000 | ---D | M] -- C:\Users\chloe\AppData\Roaming\32D69674D501F100C90D8A9998AEA9D4


          * redemarre le pc sous windows et poste le rapport ici

          ~~

          Relance AdwCleaner en nettoyage et ça doit rouler.

          Désinstalle Spybot, pas efficace.
          Désinstalle McAfee Security Scan, sert à rien en matière de protection.
          C'est un programme marketting pour te refiler l'antivirus.
          1. ========== OTL ==========
            Service DPService stopped successfully!
            Service DPService deleted successfully!
            File move failed. C:\Users\chloe\AppData\Local\DProtect\DProtectSvc.exe scheduled to be moved on reboot.
            Service Software_update_m stopped successfully!
            Service Software_update_m deleted successfully!
            C:\Program Files\Software\Update\SoftwareUpdate.exe moved successfully.
            Service Software_update stopped successfully!
            Service Software_update deleted successfully!
            File C:\Program Files\Software\Update\SoftwareUpdate.exe not found.
            Service Akamai stopped successfully!
            Service Akamai deleted successfully!
            c:\program files\common files\akamai/netsession_win_8fa3539.dll moved successfully.
            C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\{c850fe9c-684f-4875-9eb2-604eb1996d5c}\images folder moved successfully.
            C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\{c850fe9c-684f-4875-9eb2-604eb1996d5c}\components folder moved successfully.
            C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\{c850fe9c-684f-4875-9eb2-604eb1996d5c}\chrome folder moved successfully.
            C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\{c850fe9c-684f-4875-9eb2-604eb1996d5c} folder moved successfully.
            C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\217e8200-a3b3-43df-b951-8ec01d483d7f@b98c6809-1f3f-41a1-bb1c-692cf84781e9.com\skin folder moved successfully.
            C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\217e8200-a3b3-43df-b951-8ec01d483d7f@b98c6809-1f3f-41a1-bb1c-692cf84781e9.com\locale\en-US folder moved successfully.
            C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\217e8200-a3b3-43df-b951-8ec01d483d7f@b98c6809-1f3f-41a1-bb1c-692cf84781e9.com\locale folder moved successfully.
            C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\217e8200-a3b3-43df-b951-8ec01d483d7f@b98c6809-1f3f-41a1-bb1c-692cf84781e9.com\defaults\preferences folder moved successfully.
            C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\217e8200-a3b3-43df-b951-8ec01d483d7f@b98c6809-1f3f-41a1-bb1c-692cf84781e9.com\defaults folder moved successfully.
            C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\217e8200-a3b3-43df-b951-8ec01d483d7f@b98c6809-1f3f-41a1-bb1c-692cf84781e9.com\chrome\content\extensionCode folder moved successfully.
            C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\217e8200-a3b3-43df-b951-8ec01d483d7f@b98c6809-1f3f-41a1-bb1c-692cf84781e9.com\chrome\content\core folder moved successfully.
            C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\217e8200-a3b3-43df-b951-8ec01d483d7f@b98c6809-1f3f-41a1-bb1c-692cf84781e9.com\chrome\content\api folder moved successfully.
            C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\217e8200-a3b3-43df-b951-8ec01d483d7f@b98c6809-1f3f-41a1-bb1c-692cf84781e9.com\chrome\content folder moved successfully.
            C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\217e8200-a3b3-43df-b951-8ec01d483d7f@b98c6809-1f3f-41a1-bb1c-692cf84781e9.com\chrome folder moved successfully.
            C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\217e8200-a3b3-43df-b951-8ec01d483d7f@b98c6809-1f3f-41a1-bb1c-692cf84781e9.com folder moved successfully.
            C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\crossriderapp19962@crossrider.com\skin folder moved successfully.
            C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\crossriderapp19962@crossrider.com\locale\en-US folder moved successfully.
            C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\crossriderapp19962@crossrider.com\locale folder moved successfully.
            C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\crossriderapp19962@crossrider.com\defaults\preferences folder moved successfully.
            C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\crossriderapp19962@crossrider.com\defaults folder moved successfully.
            C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\crossriderapp19962@crossrider.com\chrome\content\extensionCode folder moved successfully.
            C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\crossriderapp19962@crossrider.com\chrome\content\core folder moved successfully.
            C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\crossriderapp19962@crossrider.com\chrome\content\api folder moved successfully.
            C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\crossriderapp19962@crossrider.com\chrome\content folder moved successfully.
            C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\crossriderapp19962@crossrider.com\chrome folder moved successfully.
            C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\crossriderapp19962@crossrider.com folder moved successfully.
            Folder C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\crossriderapp19962@crossrider.com\chrome\content\extensionCode\ not found.
            Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\AppInit_Dlls:c:\progra~2\browse~1\261519~1.190\{c16c1~1\mngr.dll c:\users\chloe\appdata\local\dprotect\ebp.dll deleted successfully.
            Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\AppInit_Dlls:c:\users\chloe\appdata\local\dprotect\ebpsd.dll deleted successfully.
            File move failed. c:\users\chloe\appdata\local\dprotect\ebpsd.dll scheduled to be moved on reboot.
            C:\ProgramData\BoxUpdChk\logs folder moved successfully.
            C:\ProgramData\BoxUpdChk folder moved successfully.
            C:\Users\chloe\AppData\Local\DProtect\log folder moved successfully.
            Folder move failed. C:\Users\chloe\AppData\Local\DProtect scheduled to be moved on reboot.
            C:\Users\chloe\AppData\Local\Software\CrashReports folder moved successfully.
            C:\Users\chloe\AppData\Local\Software folder moved successfully.
            C:\Program Files\Software\Update\Offline\{815DAD59-CD20-4D39-93A1-C68F84B29EF2} folder moved successfully.
            C:\Program Files\Software\Update\Offline folder moved successfully.
            C:\Program Files\Software\Update\Install folder moved successfully.
            C:\Program Files\Software\Update\Download\{5B54E9B6-D6C4-11E0-8E9D-92FB4824019B}\4.6.0.0 folder moved successfully.
            C:\Program Files\Software\Update\Download\{5B54E9B6-D6C4-11E0-8E9D-92FB4824019B} folder moved successfully.
            C:\Program Files\Software\Update\Download folder moved successfully.
            Folder move failed. C:\Program Files\Software\Update\1.3.25.0 scheduled to be moved on reboot.
            Folder move failed. C:\Program Files\Software\Update scheduled to be moved on reboot.
            C:\Program Files\Software\CrashReports folder moved successfully.
            Folder move failed. C:\Program Files\Software scheduled to be moved on reboot.
            C:\Users\chloe\AppData\Roaming\32D69674D501F100C90D8A9998AEA9D4 folder moved successfully.

            OTL by OldTimer - Version 3.2.69.0 log created on 09102013_152923

            Files\Folders moved on Reboot...
            File\Folder C:\Users\chloe\AppData\Local\DProtect\DProtectSvc.exe not found!
            File\Folder c:\users\chloe\appdata\local\dprotect\ebpsd.dll not found!
            C:\Users\chloe\AppData\Local\DProtect folder moved successfully.
            C:\Program Files\Software\Update\1.3.25.0 folder moved successfully.
            C:\Program Files\Software\Update folder moved successfully.
            C:\Program Files\Software folder moved successfully.

            PendingFileRenameOperations files...

            Registry entries deleted on Reboot...
            1. je viens de relancer google chrome et miracle plus de QVO6. milles merci pour votre aide. je suis super satisfaite :) merci merci merciiii