QVO6

Résolu
chloé066 -  
Bonjour, je vous poste le rapport d' adwcleaner car je n'arrive pas a me débarrasser du virus qvo6 . merci de votre aide

https://pjjoint.malekal.com/files.php?id=20130910_r6e15t12e11x15



--
chloé..

12 réponses

  3.  chloé066 Auteur
    je viens de relancer google chrome et miracle plus de QVO6. milles merci pour votre aide. je suis super satisfaite :) merci merci merciiii
    4. chloé066 Auteur
      ========== OTL ==========
      Service DPService stopped successfully!
      Service DPService deleted successfully!
      File move failed. C:\Users\chloe\AppData\Local\DProtect\DProtectSvc.exe scheduled to be moved on reboot.
      Service Software_update_m stopped successfully!
      Service Software_update_m deleted successfully!
      C:\Program Files\Software\Update\SoftwareUpdate.exe moved successfully.
      Service Software_update stopped successfully!
      Service Software_update deleted successfully!
      File C:\Program Files\Software\Update\SoftwareUpdate.exe not found.
      Service Akamai stopped successfully!
      Service Akamai deleted successfully!
      c:\program files\common files\akamai/netsession_win_8fa3539.dll moved successfully.
      C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\{c850fe9c-684f-4875-9eb2-604eb1996d5c}\images folder moved successfully.
      C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\{c850fe9c-684f-4875-9eb2-604eb1996d5c}\components folder moved successfully.
      C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\{c850fe9c-684f-4875-9eb2-604eb1996d5c}\chrome folder moved successfully.
      C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\{c850fe9c-684f-4875-9eb2-604eb1996d5c} folder moved successfully.
      C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\217e8200-a3b3-43df-b951-8ec01d483d7f@b98c6809-1f3f-41a1-bb1c-692cf84781e9.com\skin folder moved successfully.
      C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\217e8200-a3b3-43df-b951-8ec01d483d7f@b98c6809-1f3f-41a1-bb1c-692cf84781e9.com\locale\en-US folder moved successfully.
      C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\217e8200-a3b3-43df-b951-8ec01d483d7f@b98c6809-1f3f-41a1-bb1c-692cf84781e9.com\locale folder moved successfully.
      C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\217e8200-a3b3-43df-b951-8ec01d483d7f@b98c6809-1f3f-41a1-bb1c-692cf84781e9.com\defaults\preferences folder moved successfully.
      C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\217e8200-a3b3-43df-b951-8ec01d483d7f@b98c6809-1f3f-41a1-bb1c-692cf84781e9.com\defaults folder moved successfully.
      C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\217e8200-a3b3-43df-b951-8ec01d483d7f@b98c6809-1f3f-41a1-bb1c-692cf84781e9.com\chrome\content\extensionCode folder moved successfully.
      C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\217e8200-a3b3-43df-b951-8ec01d483d7f@b98c6809-1f3f-41a1-bb1c-692cf84781e9.com\chrome\content\core folder moved successfully.
      C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\217e8200-a3b3-43df-b951-8ec01d483d7f@b98c6809-1f3f-41a1-bb1c-692cf84781e9.com\chrome\content\api folder moved successfully.
      C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\217e8200-a3b3-43df-b951-8ec01d483d7f@b98c6809-1f3f-41a1-bb1c-692cf84781e9.com\chrome\content folder moved successfully.
      C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\217e8200-a3b3-43df-b951-8ec01d483d7f@b98c6809-1f3f-41a1-bb1c-692cf84781e9.com\chrome folder moved successfully.
      C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\217e8200-a3b3-43df-b951-8ec01d483d7f@b98c6809-1f3f-41a1-bb1c-692cf84781e9.com folder moved successfully.
      C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\crossriderapp19962@crossrider.com\skin folder moved successfully.
      C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\crossriderapp19962@crossrider.com\locale\en-US folder moved successfully.
      C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\crossriderapp19962@crossrider.com\locale folder moved successfully.
      C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\crossriderapp19962@crossrider.com\defaults\preferences folder moved successfully.
      C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\crossriderapp19962@crossrider.com\defaults folder moved successfully.
      C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\crossriderapp19962@crossrider.com\chrome\content\extensionCode folder moved successfully.
      C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\crossriderapp19962@crossrider.com\chrome\content\core folder moved successfully.
      C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\crossriderapp19962@crossrider.com\chrome\content\api folder moved successfully.
      C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\crossriderapp19962@crossrider.com\chrome\content folder moved successfully.
      C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\crossriderapp19962@crossrider.com\chrome folder moved successfully.
      C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\crossriderapp19962@crossrider.com folder moved successfully.
      Folder C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\crossriderapp19962@crossrider.com\chrome\content\extensionCode\ not found.
      Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\AppInit_Dlls:c:\progra~2\browse~1\261519~1.190\{c16c1~1\mngr.dll c:\users\chloe\appdata\local\dprotect\ebp.dll deleted successfully.
      Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\AppInit_Dlls:c:\users\chloe\appdata\local\dprotect\ebpsd.dll deleted successfully.
      File move failed. c:\users\chloe\appdata\local\dprotect\ebpsd.dll scheduled to be moved on reboot.
      C:\ProgramData\BoxUpdChk\logs folder moved successfully.
      C:\ProgramData\BoxUpdChk folder moved successfully.
      C:\Users\chloe\AppData\Local\DProtect\log folder moved successfully.
      Folder move failed. C:\Users\chloe\AppData\Local\DProtect scheduled to be moved on reboot.
      C:\Users\chloe\AppData\Local\Software\CrashReports folder moved successfully.
      C:\Users\chloe\AppData\Local\Software folder moved successfully.
      C:\Program Files\Software\Update\Offline\{815DAD59-CD20-4D39-93A1-C68F84B29EF2} folder moved successfully.
      C:\Program Files\Software\Update\Offline folder moved successfully.
      C:\Program Files\Software\Update\Install folder moved successfully.
      C:\Program Files\Software\Update\Download\{5B54E9B6-D6C4-11E0-8E9D-92FB4824019B}\4.6.0.0 folder moved successfully.
      C:\Program Files\Software\Update\Download\{5B54E9B6-D6C4-11E0-8E9D-92FB4824019B} folder moved successfully.
      C:\Program Files\Software\Update\Download folder moved successfully.
      Folder move failed. C:\Program Files\Software\Update\1.3.25.0 scheduled to be moved on reboot.
      Folder move failed. C:\Program Files\Software\Update scheduled to be moved on reboot.
      C:\Program Files\Software\CrashReports folder moved successfully.
      Folder move failed. C:\Program Files\Software scheduled to be moved on reboot.
      C:\Users\chloe\AppData\Roaming\32D69674D501F100C90D8A9998AEA9D4 folder moved successfully.

      OTL by OldTimer - Version 3.2.69.0 log created on 09102013_152923

      Files\Folders moved on Reboot...
      File\Folder C:\Users\chloe\AppData\Local\DProtect\DProtectSvc.exe not found!
      File\Folder c:\users\chloe\appdata\local\dprotect\ebpsd.dll not found!
      C:\Users\chloe\AppData\Local\DProtect folder moved successfully.
      C:\Program Files\Software\Update\1.3.25.0 folder moved successfully.
      C:\Program Files\Software\Update folder moved successfully.
      C:\Program Files\Software folder moved successfully.

      PendingFileRenameOperations files...

      Registry entries deleted on Reboot...
      1. Malekal_morte- Modérateur
        Relance OTL.
        o sous Personnalisation (Custom Scan), copie_colle le contenu du cadre ci dessous (bien prendre :OTL en début).
        Clic Correction (Fix), un rapport apparraitra, copie/colle le contenu ici:

        :OTL
        SRV - [2013/09/05 23:11:47 | 000,342,592 | ---- | M] (Woodtale Technology Inc) [Auto | Running] -- C:\Users\chloe\AppData\Local\DProtect\DProtectSvc.exe -- (DPService)
        SRV - [2013/09/05 23:11:06 | 000,119,408 | ---- | M] (The Software Group) [On_Demand | Stopped] -- C:\Program Files\Software\Update\SoftwareUpdate.exe -- (Software_update_m)
        SRV - [2013/09/05 23:11:06 | 000,119,408 | ---- | M] (The Software Group) [Auto | Stopped] -- C:\Program Files\Software\Update\SoftwareUpdate.exe -- (Software_update)
        SRV - [2013/07/01 21:29:47 | 004,569,856 | ---- | M] () [Auto | Running] -- c:\program files\common files\akamai/netsession_win_8fa3539.dll -- (Akamai)
        [2013/09/09 17:48:11 | 000,000,000 | ---D | M] (Webplayer Toolbar) -- C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\{c850fe9c-684f-4875-9eb2-604eb1996d5c}
        [2013/03/19 22:41:25 | 000,000,000 | ---D | M] (Services x86) -- C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\217e8200-a3b3-43df-b951-8ec01d483d7f@b98c6809-1f3f-41a1-bb1c-692cf84781e9.com
        [2013/03/19 22:41:49 | 000,000,000 | ---D | M] (Supreme Savings) -- C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\crossriderapp19962@crossrider.com
        [2013/03/19 22:41:49 | 000,000,000 | ---D | M] (No name found) -- C:\Users\chloe\AppData\Roaming\mozilla\Firefox\Profiles\j7yf7tmv.default\extensions\crossriderapp19962@crossrider.com\chrome\content\extensionCode
        O20 - AppInit_DLLs: (c:\progra~2\browse~1\261519~1.190\{c16c1~1\mngr.dll c:\users\chloe\appdata\local\dprotect\ebp.dll) - File not found
        O20 - AppInit_DLLs: (c:\users\chloe\appdata\local\dprotect\ebpsd.dll) - c:\users\chloe\appdata\local\dprotect\ebpsd.dll ()
        [2013/09/05 23:13:55 | 000,000,000 | ---D | C] -- C:\ProgramData\BoxUpdChk
        [2013/09/05 23:11:46 | 000,000,000 | ---D | C] -- C:\Users\chloe\AppData\Local\DProtect
        [2013/09/05 23:11:06 | 000,000,000 | ---D | C] -- C:\Users\chloe\AppData\Local\Software
        [2013/09/05 23:11:06 | 000,000,000 | ---D | C] -- C:\Program Files\Software
        [2011/02/05 13:07:29 | 000,000,000 | ---D | M] -- C:\Users\chloe\AppData\Roaming\32D69674D501F100C90D8A9998AEA9D4

        * redemarre le pc sous windows et poste le rapport ici

        ~~

        Relance AdwCleaner en nettoyage et ça doit rouler.

        Désinstalle Spybot, pas efficace.
        Désinstalle McAfee Security Scan, sert à rien en matière de protection.
        C'est un programme marketting pour te refiler l'antivirus.
        2. chloé066 Auteur
          merci pour votre aide
          je procède a l'analyse qui est assez longue quand j'ai les rapport je vous les post avec un lien pjjoint

          1. Malekal_morte- Modérateur
            Faire un scan OTL pour diagnostiquer les programmes qui tournent et déceler des infections - Le programme va générer deux rapports OTL.txt et Extras.txt
            Fournir les deux rapports :

            Tu peux suivre les indications de cette page pour t'aider : https://www.malekal.com/tutorial-otl/

            * Télécharge http://www.geekstogo.com/forum/files/file/398-otl-oldtimers-list-it/ sur ton bureau.
            (Sous Vista/Win7, il faut cliquer droit sur OTL et choisir Exécuter en tant qu'administrateur)

            Dans le cas d'Avast!, ne pas lancer le programme dans la Sandbox (voir lien d'aide ci-dessus).

            * Lance OTL
            * En haut à droite de Analyse rapide, coche "tous les utilisateurs"
            * Sur OTL, sous Personnalisation, copie-colle le script ci-dessous :

            netsvcs
            msconfig
            safebootminimal
            safebootnetwork
            activex
            drivers32
            %ALLUSERSPROFILE%\Application Data\*.
            %ALLUSERSPROFILE%\Application Data\*.exe /s
            %APPDATA%\*.
            %APPDATA%\*.exe /s
            %temp%\*.exe /s
            %SYSTEMDRIVE%\*.exe
            %systemroot%\*. /mp /s
            %systemroot%\system32\consrv.dll
            %systemroot%\system32\*.dll /lockedfiles
            %windir%\Tasks\*.job /lockedfiles
            %systemroot%\system32\drivers\*.sys /lockedfiles
            %systemroot%\System32\config\*.sav
            /md5start
            explorer.exe
            winlogon.exe
            services.exe
            wininit.exe
            /md5stop
            HKEY_CLASSES_ROOT\CLSID\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InprocServer32 /s
            HKEY_LOCAL_MACHINE\SYSTEM\SYSTEM\CurrentControlSet\Services\lanmanserver\parameters /s
            HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\SubSystems /s
            HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\AppCertDlls /s
            HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList /s
            HKEY_LOCAL_MACHINE\Software\Microsoft\Command Processor /s
            HKEY_CURRENT_USER\Software\Microsoft\Command Processor /s
            CREATERESTOREPOINT
            nslookup https://www.google.fr/?gws_rd=ssl /c
            SAVEMBR:0
            hklm\software\clients\startmenuinternet|command /rs
            hklm\software\clients\startmenuinternet|command /64 /rs

            * Clique sur le bouton Analyse.

            * Quand le scan est fini, utilise le site http://pjjoint.malekal.com/ pour envoyer le rapport OTL.txt (et Extra.txt si présent).
            Donne le ou les liens pjjoint qui pointent vers ces rapports ici dans un nouveau message.
            Je répète : donne le lien du rapport pjjoint ici dans un nouveau message.

            NE PAS COPIER/COLLER LE RAPPORT ICI - DONNER LE LIEN PJJOINT DANS UN NOUVEAU MESSAGE

            1. chloé066 Auteur
              oui je n'arrive vraiment pas a m'en débarrasser.. 1semaine que je passe mes journée de vacances sur ce satané pc .. lool