Se débarrasser d'optimizer pro

Résolu
Bonjour,

Je me suis aperçu ce matin en me connectant sur le net que beaucoup de fenêtre pop up s'ouvre sans arrêt pour installé tel ou tel logiciel car mon ordinateur est soi-disant ralenti, et plein d'autre fenêtre de pub... En cherchant un peu plus, plusieurs logiciel se sont installé tout seul sur on ordinateur dont optimizer pro. Je les ai tous désinstallé aussitôt et j'ai lancé une analyse avec mon anti virus (rien d'anormal apparemment). Malheuresement le fait de désinstaller optimizer pro n'a pas suffit car je continue d'être embêté avec toute ces fenêtres pop up. Comment dois je faire? Par avance merci de vos conseil.

70 réponses

Résumé de la discussion

Des fenêtres pop-up persistantes et l'installation clandestine de logiciels comme Optimizer Pro surviennent sur un ordinateur Windows 7 avec Firefox 19.0, même après désinstallation et analyse antivirus, nécessitant une démarche de nettoyage et de sécurisation. Plusieurs mesures visent à interrompre l'infection et nettoyer: couper la connexion, vider les fichiers temporaires et réinitialiser la page d'accueil, activer le blocage des pop-ups, puis utiliser AdwCleaner et RogueKiller pour détecter les éléments indésirables. Des vérifications système comme sfc /scannow et des nettoyages spécifiques via USBFix complètent la procédure, et les rapports générés permettent d'affiner le nettoyage et de prévenir une réinstallation.

Bobot (l’IA à votre service)
  1. re

    c'est bon il n'y a plus rien, je n'ai plus de problème.

    je te remercie .
    1. re

      essaye ceci

      clique sur démarrer et dans la barre de recherche, tape "norton gosht"

      dans le résultat de la recherche, clique droit et supprimer

      dis moi si c'est ok

      @+
      1. salut,

        voila c'est fait alors après le redémarrage du pc je suis allée vérifier dans panneau de configuration, programmes : et la le programme norton ghost n'y apparrait plus.

        Par contre quand je vais dans la barre de recherche programmes et fichier et que je tape norton ghost : il me donne encore une liste de drive et fichier qui y sont associé. Es ce possible de les suprimer?

        a+
        1. salut

          essaye de le supprimer avec l'outil de norton

          le lien https://www.commentcamarche.net/faq/3151-desinstaller-norton-symantec#norton-removal-tool

          tu dois télécharger cet outil Norton Removal Tool

          @+
          1. bonjour,

            voici le rapport :

            1. ========================= SEAF 1.0.1.0 - C_XX
            2.
            3. Commencé à: 16:44:06 le 06/04/2013
            4.
            5. Valeur(s) recherchée(s):
            6. norton ghost
            7.
            8. Légende: TC => Date de création, TM => Date de modification, DA => Dernier accès
            9.
            10. (!) --- Calcul du Hash "MD5"
            11. (!) --- Informations supplémentaires
            12. (!) --- Recherche registre
            13.
            14. ====== Fichier(s) ======
            15.
            16. Aucun fichier trouvé
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            18.
            19. ====== Entrée(s) du registre ======
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            22. [HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDLLs]
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            28. [HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDLLs]
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            40. [HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDLLs]
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            49. [HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDLLs]
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            64. [HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDLLs]
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            67. [HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDLLs]
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            70. [HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDLLs]
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            73. [HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDLLs]
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            76. [HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDLLs]
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            82. [HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDLLs]
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            85. [HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDLLs]
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            88. [HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDLLs]
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            97. [HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDLLs]
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            112. [HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDLLs]
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            119. "C:\Program Files (x86)\Norton Ghost\Agent\VirtualDrivers\lsilogic.scsi\2003\i386\symmpi.sys"="1" (REG_DWORD)
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            124. [HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDLLs]
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            131. "C:\Program Files (x86)\Norton Ghost\Agent\VirtualDrivers\lsilogic.scsi\Driver.inf"="1" (REG_DWORD)
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            133. [HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDLLs]
            134. "C:\Program Files (x86)\Norton Ghost\Agent\VirtualDrivers\lsilogic.scsi\2003\MPI100IO.REG"="1" (REG_DWORD)
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            137. "C:\Program Files (x86)\Norton Ghost\Agent\VirtualDrivers\lsilogic.scsi\2000\cocpyinf.dll"="1" (REG_DWORD)
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            139. [HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDLLs]
            140. "C:\Program Files (x86)\Norton Ghost\Fixinstall.bat"="1" (REG_DWORD)
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            143. "C:\Program Files (x86)\Norton Ghost\Agent\GDUrlLauncher.exe"="1" (REG_DWORD)
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            145. [HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDLLs]
            146. "C:\Program Files (x86)\Norton Ghost\Agent\GDSymV2i.dll"="1" (REG_DWORD)
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            148. [HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDLLs]
            149. "C:\Program Files (x86)\Norton Ghost\Agent\GDPluginRegister.exe"="1" (REG_DWORD)
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            151. [HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDLLs]
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            154. [HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDLLs]
            155. "C:\Program Files (x86)\Norton Ghost\Agent\VProSvc.exe"="1" (REG_DWORD)
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            201.
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            687.
            688. [HKLM\Software\Classes\Wow6432Node\TypeLib\{0947FE11-5739-45F5-AD20-DA783CBF5B39}\1.0\0\win64]
            689. ""="C:\Program Files (x86)\Norton Ghost\Shared\Drivers\SymSnapServicex64.exe" (REG_SZ)
            690.
            691. [HKLM\Software\Classes\Wow6432Node\TypeLib\{0947FE11-5739-45F5-AD20-DA783CBF5B39}\1.0\HELPDIR]
            692. ""="C:\Program Files (x86)\Norton Ghost\Shared\Drivers" (REG_SZ)
            693.
            694. [HKLM\Software\Classes\Wow6432Node\TypeLib\{43C0E38B-1D08-47E1-B6A5-01A5B57053C0}\1.0\0\win32]
            695. ""="C:\Program Files (x86)\Norton Ghost\Agent\VProSvc.exe" (REG_SZ)
            696.
            697. [HKLM\Software\Classes\Wow6432Node\TypeLib\{43C0E38B-1D08-47E1-B6A5-01A5B57053C0}\1.0\HELPDIR]
            698. ""="C:\Program Files (x86)\Norton Ghost\Agent" (REG_SZ)
            699.
            700. [HKLM\Software\Classes\Wow6432Node\TypeLib\{4BD680D8-BCBB-441F-AC6C-64AEE627E296}\1.0\0\win32]
            701. ""="C:\Program Files (x86)\Norton Ghost\Agent\VProImaging.dll" (REG_SZ)
            702.
            703. [HKLM\Software\Classes\Wow6432Node\TypeLib\{4BD680D8-BCBB-441F-AC6C-64AEE627E296}\1.0\HELPDIR]
            704. ""="C:\Program Files (x86)\Norton Ghost\Agent\" (REG_SZ)
            705.
            706. [HKLM\Software\Classes\Wow6432Node\TypeLib\{54E8F236-D28F-4315-A243-3BC9BA7DD2F8}\1.0\0\win32]
            707. ""="C:\Program Files (x86)\Norton Ghost\Shared\EasySetupInt.dll" (REG_SZ)
            708.
            709. [HKLM\Software\Classes\Wow6432Node\TypeLib\{54E8F236-D28F-4315-A243-3BC9BA7DD2F8}\1.0\HELPDIR]
            710. ""="C:\Program Files (x86)\Norton Ghost\Shared\" (REG_SZ)
            711.
            712. [HKLM\Software\Classes\Wow6432Node\TypeLib\{6C9DAA7A-AFF4-4676-91BA-7E135980C0E5}\1.0\0\win32]
            713. ""="C:\Program Files (x86)\Norton Ghost\Shared\VProProgress.dll" (REG_SZ)
            714.
            715. [HKLM\Software\Classes\Wow6432Node\TypeLib\{6C9DAA7A-AFF4-4676-91BA-7E135980C0E5}\1.0\HELPDIR]
            716. ""="C:\Program Files (x86)\Norton Ghost\Shared\" (REG_SZ)
            717.
            718. [HKLM\Software\Classes\Wow6432Node\TypeLib\{6EE1090C-2A45-4E07-A753-E8AB90EA2546}\1.0\0\win64]
            719. ""="C:\Program Files (x86)\Norton Ghost\Browser\VProShellExt64.dll" (REG_SZ)
            720.
            721. [HKLM\Software\Classes\Wow6432Node\TypeLib\{6EE1090C-2A45-4E07-A753-E8AB90EA2546}\1.0\HELPDIR]
            722. ""="C:\Program Files (x86)\Norton Ghost\Browser" (REG_SZ)
            723.
            724. [HKLM\Software\Classes\Wow6432Node\TypeLib\{8A123D38-5D17-49D9-AA26-BB32D185EFB4}\1.0\0\win32]
            725. ""="C:\Program Files (x86)\Norton Ghost\Shared\ErrorGui.dll" (REG_SZ)
            726.
            727. [HKLM\Software\Classes\Wow6432Node\TypeLib\{8A123D38-5D17-49D9-AA26-BB32D185EFB4}\1.0\HELPDIR]
            728. ""="C:\Program Files (x86)\Norton Ghost\Shared\" (REG_SZ)
            729.
            730. [HKLM\Software\Classes\Wow6432Node\TypeLib\{8DF40F53-3336-471A-8385-A273DD79B542}\1.0\0\win32]
            731. ""="C:\Program Files (x86)\Norton Ghost\Console\ObjectPicker.dll" (REG_SZ)
            732.
            733. [HKLM\Software\Classes\Wow6432Node\TypeLib\{8DF40F53-3336-471A-8385-A273DD79B542}\1.0\HELPDIR]
            734. ""="C:\Program Files (x86)\Norton Ghost\Console\" (REG_SZ)
            735.
            736. [HKLM\Software\Classes\Wow6432Node\TypeLib\{8E32B073-A490-4153-ADF6-7E6CBF2C32A0}\1.0\0\win64]
            737. ""="C:\Program Files (x86)\Norton Ghost\Shared\Drivers\SymSnapProviderx64.dll" (REG_SZ)
            738.
            739. [HKLM\Software\Classes\Wow6432Node\TypeLib\{8E32B073-A490-4153-ADF6-7E6CBF2C32A0}\1.0\HELPDIR]
            740. ""="C:\Program Files (x86)\Norton Ghost\Shared\Drivers" (REG_SZ)
            741.
            742. [HKLM\Software\Classes\Wow6432Node\TypeLib\{F52138B7-2C4F-4B97-AB86-3D5C4C0238E8}\1.0\0\win32]
            743. ""="C:\Program Files (x86)\Norton Ghost\Agent\SpnRegister.dll" (REG_SZ)
            744.
            745. [HKLM\Software\Classes\Wow6432Node\TypeLib\{F52138B7-2C4F-4B97-AB86-3D5C4C0238E8}\1.0\HELPDIR]
            746. ""="C:\Program Files (x86)\Norton Ghost\Agent\" (REG_SZ)
            747.
            748. [HKLM\Software\Classes\Wow6432Node\TypeLib\{FDC4673A-4EFA-4023-B3A3-037EE6AB2483}\1.0\0\win32]
            749. ""="C:\Program Files (x86)\Norton Ghost\Agent\SymDB.exe" (REG_SZ)
            750.
            751. [HKLM\Software\Classes\Wow6432Node\TypeLib\{FDC4673A-4EFA-4023-B3A3-037EE6AB2483}\1.0\HELPDIR]
            752. ""="C:\Program Files (x86)\Norton Ghost\Agent\" (REG_SZ)
            753.
            754. [HKLM\System\ControlSet001\services\eventlog\Application\Norton Ghost]
            755. DA: 04/04/2013 14:11:30
            756.
            757. [HKLM\System\ControlSet002\services\eventlog\Application\Norton Ghost]
            758. DA: 04/04/2013 14:11:30
            759.
            760. [HKLM\System\CurrentControlSet\services\eventlog\Application\Norton Ghost]
            761. DA: 04/04/2013 14:11:30
            762.
            763. [HKU\S-1-5-21-2632648365-700668356-3437990976-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\WordWheelQuery]
            764. "4"="norton ghost" (REG_BINARY)
            765.
            766. [HKU\S-1-5-21-2632648365-700668356-3437990976-1000\Symantec\Norton Ghost]
            767. DA: 02/05/2012 15:45:26
            768.
            769. =========================
            770.
            771. Fin à: 16:46:55 le 06/04/2013
            772. 341114 Éléments analysés
            773.
            774. =========================
            775. E.O.F

            a+
            1. re

              oui j'ai toujours le problème, impossible de le désinstaller ni de faire une mise a jour.

              a+
              1. re

                exécute zhpfix en tant qu'administrateur (clic droit)

                copie tout le texte en gras ci-dessous

                clique sur le 2ème bouton en haut a gauche (coller le presse papier)

                clic sur GO en bas de page et confirme par oui pour lancer le nettoyage des données

                le rapport s'affichera sur ton bureau et dans C:\zhpfix.txt

                poste le rapport via ce lien https://www.cjoint.com/

                le texte a copier

                SysRestore

                O2 - BHO: Bing Bar Helper [64Bits] - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} . (...) -- "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" (.not file.)
                O4 - HKLM\..\Wow6432Node\Run: [Norton Ghost 15.0] C:\Program Files (x86)\Norton Ghost\Agent\VProTray.exe (.not file.)
                O23 - Service: Norton Ghost (Norton Ghost) . (...) - C:\Program Files (x86)\Norton Ghost\Agent\VProSvc.exe (.not file.)
                [MD5.00000000000000000000000000000000] [APT] [{10E5E208-7AC3-4331-AB27-33144A6296B5}] (...) -- C:\Users\antoine\Downloads\usbfix.exe (.not file.) [0]
                [MD5.00000000000000000000000000000000] [APT] [{47CD2CC8-EACA-4E66-B8FD-5E28D5F70D7E}] (...) -- C:\Users\antoine\Downloads\usbfix.exe (.not file.) [0]
                O49 - CSB:Control Safe Boot HKLM\...\CCS\Minimal\hitmanpro37.sys . (...) -- C:\Windows\System32\Drivers\hitmanpro37.sys (.not file.)
                O49 - CSB:Control Safe Boot HKLM\...\CCS\Network\hitmanpro37.sys . (...) -- C:\Windows\System32\Drivers\hitmanpro37.sys (.not file.)
                O69 - SBI: SearchScopes [HKCU] ${searchCLSID} - (@ieframe.dll,-12512) - https://www.bing.com/?fdr=lc&toHttps=1&redig=FA6AD360E0BE4C719380F8C470A3D3A8
                SS - | Demand 0 | (SymSnapService) . (...) - C:\Program Files (x86)\Norton Ghost\Shared\Drivers\SymSnapServicex64.exe

                EmptyCLSID
                EmptyTemp
                EmptyFlash


                @+
                1. re

                  désinstalle ceci Java 7 Update 11 /Java(TM) 6 Update 30

                  et télécharge la dernière version ici https://www.java.com/fr/

                  idem pour ceci Adobe Reader X (10.1.5) et télécharge la dernière version ici

                  https://get2.adobe.com/fr/reader/otherversions/

                  ps:n'oublie pas de décocher MCAFEE

                  quand c'est fait, tu me refais 1 zhpdiag

                  met le a jour (clique sur la flèche verte)

                  puis clique sur le tournevis et dans la fenêtre qui s'ouvre clique sur "tous"

                  ensuite lance le scan

                  regarde l'image

                  poste le rapport via ce lien https://www.cjoint.com/index.php

                  @+
                  1. re

                    refais moi 1 zhpdiag

                    clique sur la flèche verte pour le mettre a jour (update)

                    clique sur le 2ème bouton en haut a gauche pour lancer le scan

                    poste le rapport via ce lien https://www.cjoint.com/

                    regarde l'image pour mettre a jour et lancer le scan

                    @+
                    1. re

                      non rien ne marche quelque soit la manière que j'utilise pour le supprimer c'est toujours la meme chose : la désinstallation se lance puis en plein milieu ce message d'erreur et la désinstallation s'annule.

                      a+
                      1. re

                        et clic droit>supprimer ne fonctionne pas dans programmes et fonctionnalités?

                        @+
                        1. re

                          Oui il est toujours dans mes programmes. Je ne sais pas si il y a une image.

                          a+
                          1. re

                            tu vois toujours norton ghost dans tes programmes et fonctionnalités?

                            tu as créé 1 image avec norton ghost?

                            @+
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