Kaspersky installation issue

Solved
Hello, I am new and a beginner in computing, so I hope you will be understanding.
I tried to install Kaspersky Internet Security 6, the beginning of the installation goes well, but at the moment of copying the new files, it stops and shows me this:

Error 1304. Writing error in the file C:\program files\kasperskylab\kasperskyinternetsecurity6.0\avp.exe
Make sure you have access privileges to the directory
Configuration: Windows XP Internet Explorer 7.0

23 answers

  1. Hello,

    I installed Kaspersky Antivirus 7.0 a few months ago, and I've been having update issues with Error 1304 etc...AVP7\bases\upd-0607g.xml --> I checked the solution on their site but to no avail... do you have a solution?

    Thank you
    ---------------------------------------------------------
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 11:14, on 2008-07-09
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\a-squared Free\a2service.exe
    C:\WINDOWS\system32\slserv.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\SOUNDMAN.EXE
    C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe
    C:\WINDOWS\System32\GSICON.EXE
    C:\WINDOWS\System32\dslagent.exe
    C:\WINDOWS\System32\atiptaxx.exe
    C:\Program Files\Lexmark X74-X75\lxbbbmon.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
    C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://fr.yahoo.com/
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
    R3 - URLSearchHook: Yahoo! Toolbar with pop-up blocker - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
    O2 - BHO: CNisExtBho Class - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll (file missing)
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
    O2 - BHO: (no name) - {BDDFEF6D-0F02-4F03-9D07-54A02899F2F7} - C:\WINDOWS\System32\ssqrSJBQ.dll (file missing)
    O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll (file missing)
    O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
    O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [Lexmark X74-X75] "C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe"
    O4 - HKLM\..\Run: [GSICONEXE] GSICON.EXE
    O4 - HKLM\..\Run: [DSLAGENTEXE] dslagent.exe USB
    O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
    O4 - HKCU\..\Run: [crocpopup+.exe] C:\Program Files\crocpopup+
    O4 - HKCU\..\Run: [winshost.exe] C:\WINDOWS\system32\winshost.exe
    O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [Symantec Network Driver Update Warning] C:\PROGRA~1\Symantec\LIVEUP~1\SNDWarn.EXE (User 'SYSTEM')
    O4 - HKUS\S-1-5-18\..\Run: [Symantec NetDriver Warning] C:\PROGRA~1\SYMNET~1\SNDWarn.exe (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [Symantec Network Driver Update Warning] C:\PROGRA~1\Symantec\LIVEUP~1\SNDWarn.EXE (User 'Default user')
    O4 - Global Startup: Picture Package Menu.lnk = C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
    O4 - Global Startup: Picture Package VCD Maker.lnk = C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
    O4 - Global User Startup: Picture Package Menu.lnk = C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
    O4 - Global User Startup: Picture Package VCD Maker.lnk = C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
    O8 - Extra context menu item: &Search - http://kt.bar.need2find.com/KT/menusearch.html?p=KT
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI3EBA~1\Office10\EXCEL.EXE/3000
    O12 - Plugin for .ssc: C:\WINDOWS\Downloaded Program Files\Ubizen\SmartStart\NPSmartStart32.dll
    O16 - DPF: JT's Blocks - http://download.games.yahoo.com/games/clients/y/blt1_x.cab
    O16 - DPF: ServerPushBox - http://guest:guest@212.233.17.19:1080/servp12.cab
    O16 - DPF: Tornado 21 - http://download.games.yahoo.com/games/clients/y/t21t0_x.cab
    O16 - DPF: Yahoo! Backgammon - http://download.games.yahoo.com/games/clients/y/at1_x.cab
    O16 - DPF: Yahoo! Blackjack - http://download.games.yahoo.com/games/clients/y/jt0_x.cab
    O16 - DPF: Yahoo! Dominoes - http://download.games.yahoo.com/games/clients/y/dot8_x.cab
    O16 - DPF: Yahoo! Fleet - http://download.games.yahoo.com/games/clients/y/fltt3_x.cab
    O16 - DPF: Yahoo! Hearts - http://download.games.yahoo.com/games/clients/y/ht1_x.cab
    O16 - DPF: Yahoo! Literati - http://download.games.yahoo.com/games/clients/y/tt4_x.cab
    O16 - DPF: Yahoo! MahJong Solitaire - http://download.games.yahoo.com/games/clients/y/mjst3_x.cab
    O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/pote_x.cab
    O16 - DPF: Yahoo! Pyramids - http://download.games.yahoo.com/games/clients/y/pyt1_x.cab
    O16 - DPF: Yahoo! Towers 2.0 - http://download.games.yahoo.com/games/clients/y/ywt0_x.cab
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
    O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) -
    O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/20040105/qtinstall.info.apple.com/mickey/fr/win/QuickTimeInstaller.exe
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1098354310889
    O16 - DPF: {660B74E4-4E01-43DE-BB13-2BA2D643C05A} (SmartStartCtl Class) - https://www.argenta.be/nl/errors/404.html
    O16 - DPF: {6CB5E471-C305-11D3-99A8-000086395495} - http://toolbar.google.com/data/fr/big/1.1.62-big/GoogleNav.cab
    O16 - DPF: {6E5E167B-1566-4316-B27F-0DDAB3484CF7} (Image Uploader Control) - http://www.extrafilm.be/ImageUploader4.cab
    O16 - DPF: {A18962F6-E6ED-40B1-97C9-1FB36F38BFA8} (Aurigma Image Uploader 3.5 Control) - http://www.extrafilm.be/net/Import/ImageUploader3.cab
    O16 - DPF: {BA162249-F2C5-4851-8ADC-FC58CB424243} (Image Uploader Control) - https://www.canalblog.com/sharedDocs/misc/uploader/ImageUploader5.cab
    O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (a-squared Scanner) - http://ax.emsisoft.com/asquared.cab
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/activedata/SymAData.cab
    O16 - DPF: {CE69F98F-2AF3-4306-BAC6-A79070EDA1B4} (Zylom Loader Object) - http://eu.download.games.yahoo.com/zylom/activex/zylomloader.cab
    O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
    O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/mcfscan/2,2,0,4998/mcfscan.cab
    O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (Yahoo! Toolbar with pop-up blocker) - http://us.dl1.yimg.com/download.companion.yahoo.com/dl/toolbar/yiebio5_1_6_0.cab
    O16 - DPF: {F5820AD3-9B20-423E-B2AA-7AF2B4055746} (CRegistryDownload Class) - http://download.paltalk.com/webregtest/RegDload.CAB
    O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://sc.communities.msn.com/controls/chat/msnchat45.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{E9D555E2-3003-44F1-B0F2-92F761CC0B69}: NameServer = 194.119.228.67 193.74.208.135
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\FICHIE~1\Skype\SKYPE4~1.DLL
    O18 - Filter hijack: text/html - {2AB289AE-4B90-4281-B2AE-1F4BB034B647} - (no file)
    O20 - Winlogon Notify: pmnoPhfG - C:\WINDOWS\
    O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - C:\Program Files\a-squared Free\a2service.exe
    O23 - Service: Integrated Windows Authentication - Unknown owner - C:\Program Files\Common Files\System\MSIWA32.exe (file missing)
    O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
    O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe

    --
    End of file - 8985 bytes
    0
    1. Security Contributor
      Hello,

      It would be better if you made your personal message, it will make the posts more understandable and the response to your problem will be more effective.
      Proceed as follows:
      http://pageperso.aol.fr/balltrap34/demofairesontmessage.htm

      See you soon
      --

      "Impossible is nothing"
      0
      1. Logfile de Trend Micro HijackThis v2.0.2
        Scan sauvegardé à 22:21:49, le 22/05/2008
        Plateforme : Windows Vista (WinNT 6.00.1904)
        MSIE : Internet Explorer v7.00 (7.00.6000.16643)
        Mode de démarrage : Normal

        Processus en cours :
        C:\Windows\system32\Dwm.exe
        C:\Windows\RtHDVCpl.exe
        C:\Program Files\Acer Arcade Live\Acer PlayMovie\PMVService.exe
        C:\Program Files\Winamp\winampa.exe
        C:\Program Files\iTunes\iTunesHelper.exe
        C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
        C:\Program Files\CyberLink\PCM4Everio\EverioService.exe
        C:\Program Files\Windows Sidebar\sidebar.exe
        C:\Windows\ehome\ehtray.exe
        C:\Program Files\Windows Live\Messenger\msnmsgr.exe
        C:\Program Files\Acer Arcade Live\Acer HomeMedia Connect\Kernel\DMS\PCMMediaSharing.exe
        C:\Windows\ehome\ehmsas.exe
        C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE
        C:\Windows\system32\taskeng.exe
        C:\Windows\system32\wbem\unsecapp.exe
        C:\Windows\explorer.exe
        C:\Program Files\Mozilla Firefox\firefox.exe
        C:\Users\baptista\Desktop\HiJackThis(2).exe

        R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.msn.com/fr-fr/?ocid=iehp
        R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://fr.fr.acer.yahoo.com
        R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
        R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = https://www.bing.com/?toHttps=1&redig=5FC791212101479BAFBE1A679848B1AF
        R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = https://fr.yahoo.com/
        R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
        R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
        R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
        R3 - URLSearchHook : Yahoo! Toolbar with pop-up blocker - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
        O1 - Hosts : ::1 localhost
        O2 - BHO : Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
        O2 - BHO : Helper for Adobe PDF Reader link - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
        O2 - BHO : Megaupload Toolbar - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - C:\PROGRA~1\MEGAUP~1\MEGAUP~1.DLL
        O2 - BHO : SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
        O2 - BHO : (aucun nom) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (aucun fichier)
        O2 - BHO : (aucun nom) - {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - (aucun fichier)
        O2 - BHO : Windows Live Sign-in Assistant Help Program - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
        O2 - BHO : Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
        O3 - Toolbar : Yahoo! Toolbar with pop-up blocker - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
        O3 - Toolbar : Megaupload Toolbar - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - C:\PROGRA~1\MEGAUP~1\MEGAUP~1.DLL
        O3 - Toolbar : &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
        O4 - HKLM\..\Run : [RtHDVCpl] RtHDVCpl.exe
        O4 - HKLM\..\Run : [WarReg_PopUp] C:\Acer\WR_PopUp\WarReg_PopUp.exe
        O4 - HKLM\..\Run : [PlayMovie] "C:\Program Files\Acer Arcade Live\Acer PlayMovie\PMVService.exe"
        O4 - HKLM\..\Run : [Acer Tour Reminder] C:\Acer\AcerTour\Reminder.exe
        O4 - HKLM\..\Run : [Apanel] C:\ACERSW\config\NewSetApanel.cmd
        O4 - HKLM\..\Run : [WinampAgent] C:\Program Files\Winamp\winampa.exe
        O4 - HKLM\..\Run : [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
        O4 - HKLM\..\Run : [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
        O4 - HKLM\..\Run : [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
        O4 - HKLM\..\Run : [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\HOMERunner.exe" -s
        O4 - HKLM\..\Run : [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
        O4 - HKLM\..\Run : [EverioService] "C:\Program Files\CyberLink\PCM4Everio\EverioService.exe"
        O4 - HKLM\..\Run : [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
        O4 - HKCU\..\Run : [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
        O4 - HKCU\..\Run : [ehTray.exe] C:\Windows\ehome\ehTray.exe
        O4 - HKCU\..\Run : [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.911.3380\GoogleToolbarNotifier.exe
        O4 - HKCU\..\Run : [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
        O4 - HKUS\S-1-5-19\..\Run : [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (Utilisateur 'SERVICE LOCAL')
        O4 - HKUS\S-1-5-19\..\Run : [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (Utilisateur 'SERVICE LOCAL')
        O4 - HKUS\S-1-5-20\..\Run : [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (Utilisateur 'SERVICE RÉSEAU')
        O4 - HKUS\S-1-5-18\..\Run : [] (Utilisateur 'SYSTEM')
        O4 - HKUS\.DEFAULT\..\Run : [] (Utilisateur 'Utilisateur par défaut')
        O4 - Démarrage global : Empowering Technology Launcher.lnk = ?
        O4 - Démarrage global : PCM Media Sharing.lnk = C:\Program Files\Acer Arcade Live\Acer HomeMedia Connect\Kernel\DMS\PCMMediaSharing.exe
        O8 - Élément de menu contextuel supplémentaire : E&xporter to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
        O9 - Bouton supplémentaire : (aucun nom) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
        O9 - Élément de menu 'Outils' supplémentaire : Console Java (Sun) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
        O9 - Bouton supplémentaire : Recherche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
        O13 - Préfixe Gopher :
        O23 - Service : Service Acer HomeMedia Connect - CyberLink - C:\Program Files\Acer Arcade Live\Acer HomeMedia Connect\Kernel\DMS\CLMSServer.exe
        O23 - Service : Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
        O23 - Service : Utilitaire des événements externes Ati - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
        O23 - Service : Service de connexion réseau de licence Symantec (CLTNetCnService) - Propriétaire inconnu - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (fichier manquant)
        O23 - Service : Service eRecovery (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
        O23 - Service : Service Google Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
        O23 - Service : Service iPod (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
        O23 - Service : Service de marquage LightScribeService Direct Disc Labeling (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
        O23 - Service : Service Cyberlink RichVideo (RichVideo) - Propriétaire inconnu - C:\Program Files\CyberLink\Shared Files\RichVideo.exe

        --
        Fin du fichier - 7100 octets
        0
        1. Security Contributor
          Hello,

          It would be better if you wrote your personal message, as it will make the posts more understandable and the response to your issue will be more effective.
          Proceed like this:
          http://pageperso.aol.fr/balltrap34/demofairesontmessage.htm

          See you soon
          --

          "Impossible is nothing"
          0
          1. Hello everyone
            I have a problem following an installation of Kaspersky (I've already tried 3 different versions and none of them work). So to get back to the problem:

            I install Kaspersky (so far so good), and it asks me to restart my computer and then it tells me: the program installation was interrupted due to a fatal error. I also tried to install it in safe mode on the administrator account and this time it shows: "the system administrator has configured your system policy to prevent this installation."

            So here it is, what should I do?

            Thank you in advance for your responses.
            0
            1. Hello !!

              If you still have this antivirus installation problem, Spybot, or other protection software, you might have a Trojan named win32 bagle. By searching on Google, you should find a solution. Personally, I'm currently trying to get rid of it from an imprudent person's PC lol !! I installed Spybot in safe mode, and it indeed finds bagle :)

              I hope it works :)

              Have a good evening.
              0
          2. Security Contributor
            Hello,

            It would be better if you make your personal message, it will make the posts clearer and the response to your problem will be more effective
            Proceed like this:
            http://pageperso.aol.fr/balltrap34/demofairesontmessage.htm

            See you soon
            --

            "Impossible is nothing"
            0
            1. Logfile of Trend Micro HijackThis v2.0.2
              Scan saved at 14:46:49, on 13/12/2007
              Platform: Windows XP SP2 (WinNT 5.01.2600)
              MSIE: Internet Explorer v7.00 (7.00.6000.16512)
              Boot mode: Normal

              Running processes:
              C:\WINDOWS\System32\smss.exe
              C:\WINDOWS\system32\winlogon.exe
              C:\WINDOWS\system32\services.exe
              C:\WINDOWS\system32\lsass.exe
              C:\WINDOWS\system32\svchost.exe
              C:\WINDOWS\System32\svchost.exe
              C:\WINDOWS\system32\spoolsv.exe
              C:\WINDOWS\Explorer.EXE
              C:\WINDOWS\system32\RUNDLL32.EXE
              C:\WINDOWS\system32\ctfmon.exe
              C:\Program Files\WSTARTUP\AnalogClock\AnalogClock.exe
              C:\Program Files\Fichiers communs\Ahead\lib\NMBgMonitor.exe
              C:\Program Files\MSN Messenger\MsnMsgr.Exe
              C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
              C:\Program Files\Creative\Creative Live! Cam\Live! Cam Manager\CTLCMgr.exe
              C:\program files\steam\steam.exe
              C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
              C:\WINDOWS\system32\IcoSauve.exe
              C:\WINDOWS\system32\nvsvc32.exe
              C:\WINDOWS\system32\svchost.exe
              C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
              C:\Program Files\MSN Messenger\usnsvc.exe
              C:\Program Files\MSN Messenger\livecall.exe
              C:\Program Files\Internet Explorer\IEXPLORE.EXE
              C:\Program Files\Fichiers communs\Microsoft Shared\Windows Live\WLLoginProxy.exe
              C:\HijackThis.exe
              C:\Program Files\Windows Live Toolbar\msn_sl.exe

              R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.neuf.fr/
              R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
              R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://recherche.neuf.fr/
              R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = https://www.bing.com/?toHttps=1&redig=5FC791212101479BAFBE1A679848B1AF
              R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.msn.com/fr-fr/?ocid=iehp
              R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://2uid.info
              R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
              R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.google.fr/search?q=%s
              R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Links
              R3 - URLSearchHook: Multi Media France Toolbar - {7009fcd4-05be-44f4-9583-93fe419ab7b0} - C:\Program Files\Multi_Media_France\tbMul0.dll
              R3 - URLSearchHook: Yahoo! Toolbar with pop-up blocker - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
              R3 - URLSearchHook: (no name) - {8A4E1972-8F42-4B50-AA71-29DCA9F336BC} - (no file)
              O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
              O2 - BHO: Download Manager Browser Helper Object - {19C8E43B-07B3-49CB-BFFC-6777B593E6F8} - C:\PROGRA~1\FICHIE~1\fluxDVD\DOWNLO~1\XEBDLH~1.DLL
              O2 - BHO: Megaupload Toolbar - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - C:\PROGRA~1\MEGAUP~2\MEGAUP~1.DLL
              O2 - BHO: Multi Media France Toolbar - {7009fcd4-05be-44f4-9583-93fe419ab7b0} - C:\Program Files\Multi_Media_France\tbMul0.dll
              O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
              O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
              O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Fichiers communs\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
              O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
              O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
              O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
              O2 - BHO: IeMonitorBho Class - {bf00e119-21a3-4fd1-b178-3b8537e75c92} - C:\Program Files\Megaupload\Mega Manager\MegaIEMn.dll
              O2 - BHO: AutoDiscovery Class - {CAB710D6-532E-4B68-97AE-398477FA5524} - C:\Program Files\Deskshare\Active Web Reader\IERSSFeedDiscovery.dll
              O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
              O3 - Toolbar: Megaupload Toolbar - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - C:\PROGRA~1\MEGAUP~2\MEGAUP~1.DLL
              O3 - Toolbar: Multi Media France Toolbar - {7009fcd4-05be-44f4-9583-93fe419ab7b0} - C:\Program Files\Multi_Media_France\tbMul0.dll
              O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
              O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
              O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
              O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
              O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
              O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
              O4 - HKCU\..\Run: [AnalogClock] C:\Program Files\WSTARTUP\AnalogClock\AnalogClock.exe
              O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Fichiers communs\Ahead\lib\NMBgMonitor.exe"
              O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
              O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
              O4 - HKCU\..\Run: [Creative Live! Cam Manager] "C:\Program Files\Creative\Creative Live! Cam\Live! Cam Manager\CTLCMgr.exe"
              O4 - HKCU\..\Run: [Steam] "c:\program files\steam\steam.exe" -silent
              O4 - HKCU\..\Run: [eMuleAutoStart] C:\Program Files\eMule\emule.exe -AutoStart
              O4 - HKUS\S-1-5-19\..\RunOnce: [nltide1] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'SERVICE LOCAL')
              O4 - HKUS\S-1-5-19\..\RunOnce: [nltide2] cmd.exe /C rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,L,,4,N (User 'SERVICE LOCAL')
              O4 - HKUS\S-1-5-20\..\RunOnce: [nltide1] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'SERVICE RÉSEAU')
              O4 - Startup: IcoSauve.lnk = C:\WINDOWS\system32\IcoSauve.exe
              O4 - Startup: VideoLAN
              O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
              O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
              O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
              O8 - Extra context menu item: Add to Windows &Live Favorites - https://onedrive.live.com/?id=favorites
              O8 - Extra context menu item: E&xporter to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
              O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
              O9 - Extra 'Tools' menu item: &Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
              O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
              O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
              O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - https://www.trendmicro.com/en_us/forHome/products/housecall.html
              O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
              O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
              O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
              O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
              O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

              --
              End of file - 8094 bytes
              0
              1. Security Contributor
                Hello,

                It would be better if you made your personal message, as it will make the posts more understandable and the response to your problem will be more effective.
                Proceed as follows:
                http://pageperso.aol.fr/balltrap34/demofairesontmessage.htm

                See you soon
                --

                "Impossible is nothing"
                0
                1. Hello, unable to install any antivirus. I tried Avast, after the complete scan of the hard drives and the eradication of the viruses present, ASHAVAST.EXE not found. Same thing for Bitdefender at the time of installation, the following message: Error writing the file; C:/programFiles/BitDefender/Bidefender 2008/bdagent.exe. Check that you have access to the folder in question.
                  The installation is then interrupted.

                  Help please, hours of personal research, without any solution.

                  Chistophe
                  0
                  1. Security Contributor
                    Hello,

                    It would be better if you made your personal message, as it will make the posts more understandable and the response to your problem will be more effective.
                    Proceed like this:
                    http://pageperso.aol.fr/balltrap34/demofairesontmessage.htm

                    See you soon

                    --
                    "Impossible is nothing"
                    0
                    1. Logfile of HijackThis v1.99.1
                      Scan saved at 14:59:43, on 21/09/2007
                      Platform: Windows XP SP2 (WinNT 5.01.2600)
                      MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

                      Running processes:
                      C:\WINDOWS\System32\smss.exe
                      C:\WINDOWS\system32\winlogon.exe
                      C:\WINDOWS\system32\services.exe
                      C:\WINDOWS\system32\lsass.exe
                      C:\WINDOWS\system32\svchost.exe
                      C:\WINDOWS\System32\svchost.exe
                      C:\WINDOWS\system32\LEXBCES.EXE
                      C:\WINDOWS\system32\LEXPPS.EXE
                      C:\WINDOWS\system32\spoolsv.exe
                      C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
                      C:\Program Files\Bonjour\mDNSResponder.exe
                      C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
                      C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
                      C:\WINDOWS\system32\svchost.exe
                      C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
                      C:\WINDOWS\Explorer.EXE
                      C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
                      C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
                      C:\Program Files\Lexmark X6100 Series\lxbfbmgr.exe
                      C:\Program Files\Lexmark X6100 Series\lxbfbmon.exe
                      C:\Program Files\Logitech\QuickCam10\QuickCam10.exe
                      C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
                      C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
                      C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe
                      C:\Program Files\eMule\emule.exe
                      C:\Program Files\Logitech\SetPoint\SetPoint.exe
                      C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
                      C:\PROGRA~1\Webshots\webshots.scr
                      C:\Program Files\Common Files\Logitech\KhalShared\KHALMNPR.EXE
                      C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
                      C:\Program Files\Common Files\Teleca Shared\Generic.exe
                      C:\Program Files\Sony Ericsson\Mobile2\Mobile Phone Monitor\epmworker.exe
                      C:\Program Files\Norton Security Scan\Nss.exe
                      C:\WINDOWS\Explorer.EXE
                      C:\WINDOWS\system32\cmd.exe
                      C:\Program Files\MSN Messenger\msnmsgr.exe
                      C:\Program Files\MSN Messenger\msnmsgr.exe
                      C:\Program Files\MSN Messenger\usnsvc.exe
                      C:\Program Files\Internet Explorer\iexplore.exe
                      C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
                      C:\Program Files\LimeWire\LimeWire.exe
                      C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
                      C:\Program Files\Windows Media Player\wmplayer.exe
                      C:\WINDOWS\system32\rsvp.exe
                      C:\Program Files\LogMeIn\x86\LogMeIn.exe
                      C:\Program Files\LogMeIn\x86\RaMaint.exe
                      C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
                      C:\WINDOWS\system32\msiexec.exe
                      C:\Documents and Settings\Admin\Desktop\HiJackThis_v2.exe
                      C:\Documents and Settings\Admin\Desktop\HijackThis.exe
                      C:\hikjackthis\HijackThis.exe

                      R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.fr/toolbar/ie8/sidebar.html
                      R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = https://www.google.fr/?gws_rd=ssl
                      R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://C:\WINDOWS\system32\shdoclc.dll/dnserror.htm
                      R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.fr/toolbar/ie8/sidebar.html
                      R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.google.fr/keyword/%s
                      R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.lexmark.com/MD/?func=newreg&lang=1&prtr=4408001&ctry=0000040C&os=5&src=1
                      R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
                      R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
                      O2 - BHO: Help For Adobe PDF Reader Link - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
                      O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
                      O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
                      O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
                      O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
                      O4 - HKLM\..\Run: [Lexmark X6100 Series] "C:\Program Files\Lexmark X6100 Series\lxbfbmgr.exe"
                      O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
                      O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam10\QuickCam10.exe" /hide
                      O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
                      O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
                      O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
                      O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
                      O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
                      O4 - HKLM\..\Run: [WindowsServicesStartup] C:\DOCUME~1\Admin\LOCALS~1\Temp\svchost.exe 1
                      O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Program Files\LogMeIn\x86\LogMeInSystray.exe"
                      O4 - HKLM\..\Run: [combofix] C:\WINDOWS\system32\cmd.exe /c cd /d & Combobatch.bat
                      O4 - HKLM\..\RunOnce: [combofix] C:\WINDOWS\system32\cmd.exe /c Combobatch.bat
                      O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
                      O4 - HKCU\..\Run: [ccleaner] "C:\Program Files\CCleaner\ccleaner.exe" /AUTO
                      O4 - HKCU\..\Run: [eMuleAutoStart] C:\Program Files\eMule\emule.exe -AutoStart
                      O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
                      O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
                      O4 - Global Startup: Google Update Tool.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
                      O9 - Extra button: ShopperReports - Compare product prices - {C5428486-50A0-4a02-9D20-520B59A9F9B2} - C:\Program Files\ShoppingReport\Bin\2.0.24\ShoppingReport.dll
                      O9 - Extra button: ShopperReports - Compare travel rates - {C5428486-50A0-4a02-9D20-520B59A9F9B3} - C:\Program Files\ShoppingReport\Bin\2.0.24\ShoppingReport.dll
                      O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
                      O16 - DPF: {BD8667B7-38D8-4C77-B580-18C3E146372C} (Creative Toolbox Plug-in) - http://bmm.imgag.com/imgag/cp/install/crusher-fr.cab
                      O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100
                      O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
                      O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
                      O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL
                      O20 - Winlogon Notify: LMIinit - C:\WINDOWS\SYSTEM32\LMIinit.dll
                      O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
                      O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe (file missing)
                      O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
                      O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
                      O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
                      O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
                      O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
                      O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\RaMaint.exe
                      O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LogMeIn.exe
                      O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
                      O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
                      O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
                      O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
                      O23 - Service: PC Tools Auxiliary Service (sdAuxService) - Unknown owner - C:\Program Files\Spyware Doctor\svcntaux.exe (file missing)
                      O23 - Service: PC Tools Security Service (sdCoreService) - Unknown owner - C:\Program Files\Spyware Doctor\swdsvc.exe (file missing)
                      O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
                      0
                      1. Security Contributor
                        Hello,

                        It would be better if you made your personal message, it will make the posts more understandable and the response to your problem will be more effective.
                        Do it like this:
                        http://pageperso.aol.fr/balltrap34/demofairesontmessage.htm

                        See you soon
                        0
                        1. Hello, I followed the procedure, what should I do next?

                          Logfile of Trend Micro HijackThis v2.0.2
                          Scan saved at 15:44:13, on 03/09/2007
                          Platform: Windows XP SP2 (WinNT 5.01.2600)
                          MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
                          Boot mode: Normal

                          Running processes:
                          C:\WINDOWS\System32\smss.exe
                          C:\WINDOWS\system32\csrss.exe
                          C:\WINDOWS\system32\winlogon.exe
                          C:\WINDOWS\system32\services.exe
                          C:\WINDOWS\system32\lsass.exe
                          C:\WINDOWS\system32\svchost.exe
                          C:\WINDOWS\system32\svchost.exe
                          C:\WINDOWS\System32\svchost.exe
                          C:\WINDOWS\System32\svchost.exe
                          C:\WINDOWS\system32\spoolsv.exe
                          C:\WINDOWS\Explorer.EXE
                          C:\WINDOWS\system32\drivers\CDAC11BA.EXE
                          C:\WINDOWS\System32\dllhost.exe
                          C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
                          C:\Program Files\Power Translator\LogoMedia TranslateDotNet Server.exe
                          C:\WINDOWS\system32\oodag.exe
                          C:\WINDOWS\system32\HPZipm12.exe
                          C:\Program Files\Spyware Doctor\svcntaux.exe
                          C:\Program Files\Creative\ShareDLL\CtNotify.exe
                          C:\WINDOWS\system32\RunDll32.exe
                          C:\WINDOWS\system32\umonit.exe
                          C:\Program Files\Java\jre1.6.0\bin\jusched.exe
                          C:\WINDOWS\system32\ctfmon.exe
                          C:\Program Files\Microsoft ActiveSync\wcescomm.exe
                          C:\Program Files\Spyware Doctor\swdsvc.exe
                          C:\Program Files\Creative\ShareDLL\MediaDet.Exe
                          C:\PROGRA~1\MI3AA1~1\rapimgr.exe
                          C:\WINDOWS\System32\svchost.exe
                          C:\Program Files\Internet Explorer\iexplore.exe
                          C:\Documents and Settings\Tamarynn\Bureau\HijackThis\HijackThis.exe
                          C:\WINDOWS\System32\wbem\wmiprvse.exe

                          R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = https://www.bing.com/?cc=fr&toHttps=1&redig=D4322FEE7CF74A348CB9CE970F098EF5
                          R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.free.fr/freebox/index.html
                          R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.265.com/
                          R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
                          R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Links
                          R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
                          O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
                          O2 - BHO: IExpress - {27E96DE0-8211-42CF-9A1E-FA6246A95B77} - C:\WINDOWS\system32\iexpress.dll
                          O2 - BHO: (no name) - {5640CA85-D31B-D81C-3D7B-A24D707F4772} - (no file)
                          O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
                          O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
                          O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
                          O2 - BHO: Encarta Web Companion BHO - {955BE0B8-BC85-4CAF-856E-8E0D8B610560} - C:\Program Files\Common Files\Microsoft Shared\Encarta Web Companion\2007\ENCWCBAR.DLL
                          O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
                          O2 - BHO: CoTGT_BHO Class - {C333CF63-767F-4831-94AC-E683D962C63C} - C:\Program Files\TGTSoft\StyleXP\TGT_BHO.dll
                          O3 - Toolbar: LEC - {1DBAB667-A486-421e-AFE4-CF07DD0088E5} - C:\Program Files\Power Translator\Applications\LEC IE Translation Extension.dll
                          O3 - Toolbar: Encarta Web Companion - {147D6308-0614-4112-89B1-31402F9B82C4} - C:\Program Files\Common Files\Microsoft Shared\Encarta Web Companion\2007\ENCWCBAR.DLL
                          O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
                          O3 - Toolbar: TextAloud - {F053C368-5458-45B2-9B4D-D8914BDDDBFF} - C:\PROGRA~1\TEXTAL~1\TAForIE.dll
                          O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
                          O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
                          O4 - HKLM\..\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe
                          O4 - HKLM\..\Run: [AudCtrl] RunDll32 AudCtrl.dll,RCMonitor
                          O4 - HKLM\..\Run: [UMonit] C:\WINDOWS\system32\umonit.exe
                          O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.6.0\bin\jusched.exe
                          O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
                          O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
                          O4 - HKCU\..\Run: [STYLEXP] C:\Program Files\TGTSoft\StyleXP\StyleXP.exe -Hide
                          O4 - HKCU\..\Run: [Uniblue RegistryBooster 2] C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe /S
                          O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
                          O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
                          O4 - HKUS\S-1-5-18\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe (User 'SYSTEM')
                          O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
                          O4 - .DEFAULT User Startup: Webshots.lnk = C:\Program Files\Canon\PhotoStitch\LAUNCHER.EXE (User 'Default user')
                          O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
                          O8 - Extra context menu item: &Reduce with Alice's Biscuit - C:\Program Files\kayenko\alice's biscuit\alice.htm
                          O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?p=ZZ
                          O8 - Extra context menu item: Download with NetPumper - C:\Program Files\NetPumper\AddUrl.htm
                          O8 - Extra context menu item: E&xporter to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
                          O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
                          O9 - Extra 'Tools' menuitem: Console Java (Sun) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
                          O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
                          O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
                          O9 - Extra 'Tools' menuitem: Create a mobile favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
                          O9 - Extra button: Encarta Search Bar - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
                          O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
                          O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
                          O9 - Extra button: Corrector - {F7C8E5F6-B6D1-45db-8D91-2BCFA5DF11A9} - C:\Program Files\Druide\Antidote\Internet Explorer\6\Antidote K - IE 6.htm (HKCU)
                          O9 - Extra button: Dictionaries - {F9B969E8-58D0-4dd9-AC8A-EE2336FF8F65} - C:\Program Files\Druide\Antidote\Internet Explorer\6\Antidote D - IE 6.htm (HKCU)
                          O9 - Extra button: Guides - {FA089E36-3F1B-4c51-9A1A-C4E7012483AF} - C:\Program Files\Druide\Antidote\Internet Explorer\6\Antidote G - IE 6.htm (HKCU)
                          O16 - DPF: {25365FF3-2746-4230-9DA7-163CCA318309} (Automatic Driver Installation Control) - http://inst.c-wss.com/132p/html/gtdownlr.cab
                          O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
                          O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - https://onedrive.live.com/
                          O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/...
                          O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - https://www.trendmicro.com/en_us/forHome/products/housecall.html
                          O16 - DPF: {7FC1B346-83E6-4774-8D20-1A6B09B0E737} (Windows Live Photo Upload Control) - http://missnoell.spaces.live.com/PhotoUpload/MsnPUpld.cab
                          O16 - DPF: {D28C3640-A6D7-4668-A53C-07A9CF67D157} (CFnacComposantCtrl Object) - http://www.fnacmusic.com/telechargementFnacmusic/FnacComposant.cab
                          O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\FICHIE~1\Skype\SKYPE4~1.DLL
                          O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
                          O23 - Service: Boonty Games - BOONTY - C:\Program Files\Common Files\BOONTY Shared\Service\Boonty.exe
                          O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\system32\drivers\CDAC11BA.EXE
                          O23 - Service: Creative Service for CDROM Access - Unknown owner - C:\WINDOWS\System32\CTsvcCDA.EXE (file missing)
                          O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
                          O23 - Service: LEC TranslateDotNet Server - Language Engineering Corporation, LLC - C:\Program Files\Power Translator\LogoMedia TranslateDotNet Server.exe
                          O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
                          O23 - Service: EldoS Windows XP Messenger Killer (MsgKiller) - Unknown owner - C:\Program Files\EldoS\MsgKiller\MsgKiller.exe
                          O23 - Service: O&O Defrag - O&O Software GmbH - C:\WINDOWS\system32\oodag.exe
                          O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
                          O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
                          O23 - Service: Spyware Doctor Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
                          O23 - Service: Spyware Doctor Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe

                          --
                          End of file - 9641 bytes
                          0
                          1. Logfile de HijackThis v1.99.1
                            Analyse enregistrée à 23:40:09, le 08/05/2007
                            Plateforme : Windows XP SP2 (WinNT 5.01.2600)
                            MSIE : Impossible d'obtenir la version d'Internet Explorer !

                            Processus en cours :
                            C:\WINDOWS\System32\smss.exe
                            C:\WINDOWS\system32\winlogon.exe
                            C:\WINDOWS\system32\services.exe
                            C:\WINDOWS\system32\lsass.exe
                            C:\WINDOWS\system32\svchost.exe
                            C:\WINDOWS\System32\svchost.exe
                            C:\WINDOWS\system32\spoolsv.exe
                            C:\WINDOWS\Explorer.EXE
                            C:\Program Files\Fichiers communs\Symantec Shared\ccSvcHst.exe
                            C:\WINDOWS\system32\svchost.exe
                            C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
                            C:\Program Files\Winamp\winampa.exe
                            C:\Program Files\Fichiers communs\Real\Update_OB\realsched.exe
                            C:\WINDOWS\System32\WScript.exe
                            C:\WINDOWS\system32\rundll32.exe
                            C:\WINDOWS\system32\ctfmon.exe
                            C:\Program Files\MSN Messenger\MsnMsgr.Exe
                            C:\Documents and Settings\amine\Application Data\hidires\hidr.exe
                            C:\Documents and Settings\amine\Bureau\MicroStar\WLANUtility\WlanUtility.exe
                            C:\WINDOWS\System32\svchost.exe
                            C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe
                            C:\Program Files\Internet Explorer\iexplore.exe
                            C:\Program Files\Internet Explorer\iexplore.exe
                            C:\hijackthis\HijackThis.exe

                            R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.msn.com/fr-fr
                            R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = https://www.msn.com/fr-fr
                            R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
                            F3 - REG:win.ini: load=C:\WINDOWS\ntsys.exe
                            F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\DOCUME~1\amine\LOCALS~1\Temp\winime.exe
                            O2 - BHO : Aide pour le lien d'Adobe PDF Reader - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Fichiers communs\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
                            O2 - BHO : Classe SSVHelper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
                            O2 - BHO : Classe WebManager - {D5792AA9-D373-4039-8670-2CDAB6A71F15} - C:\Program Files\BitDownload\TorrentManager.dll
                            O4 - HKLM\..\Run : [CanalPlayer] C:\Program Files\Lecteur CANALPLAY\CanalPlayer.exe /iconic
                            O4 - HKLM\..\Run : [Trickler] "c:\documents and settings\amine\mes documents\instalation divers\gain_trickler_3202.exe"
                            O4 - HKLM\..\Run : [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
                            O4 - HKLM\..\Run : [WinampAgent] C:\Program Files\Winamp\winampa.exe
                            O4 - HKLM\..\Run : [TkBellExe] "C:\Program Files\Fichiers communs\Real\Update_OB\realsched.exe" -osboot
                            O4 - HKLM\..\Run : [ccApp] "C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe"
                            O4 - HKLM\..\Run : [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
                            O4 - HKLM\..\Run : [System] C:\WINDOWS\system32\OeApi.vbs
                            O4 - HKLM\..\Run : [winabc] rundll32.exe C:\DOCUME~1\amine\LOCALS~1\Temp\ibb24.dll,abcLaunchEv
                            O4 - HKCU\..\Run : [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
                            O4 - HKCU\..\Run : [VoipStunt] "C:\Program Files\VoipStunt.com\VoipStunt\VoipStunt.exe" -nosplash -minimized
                            O4 - HKCU\..\Run : [VoipBuster] "C:\Program Files\VoipBuster.com\VoipBuster\VoipBuster.exe" -nosplash -minimized
                            O4 - HKCU\..\Run : [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
                            O4 - Global Startup : Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
                            O4 - Global Startup : Lancement rapide d'Adobe Reader.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
                            O4 - Global Startup : WlanUtility.lnk = C:\Documents and Settings\amine\Bureau\MicroStar\WLANUtility\WlanUtility.exe
                            O9 - Bouton supplémentaire : (pas de nom) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
                            O9 - Élément de menu 'Outils' supplémentaire : Console Java (Sun) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
                            O9 - Bouton supplémentaire : Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
                            O9 - Élément de menu 'Outils' supplémentaire : Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
                            O16 - DPF : {00B71CFB-6864-4346-A978-C0A14556272C} (Classe Checkers) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
                            O16 - DPF : {17492023-C23A-453E-A040-C7C580BBF700} (Outil de validation de Windows Genuine Advantage) - http://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
                            O16 - DPF : {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (Classe MessengerStatsClient) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
                            O16 - DPF : {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (Classe MessengerStatsClient) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
                            O16 - DPF : {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Classe Solitaire Showdown) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
                            O17 - HKLM\System\CCS\Services\Tcpip\..\{6DD4BADA-6312-4050-B04C-971442F9CCF3} : ServeurDNS = 192.168.1.1
                            O17 - HKLM\System\CCS\Services\Tcpip\..\{B074C582-5132-498E-9163-6B384118646A} : ServeurDNS = 192.168.1.1
                            O17 - HKLM\System\CCS\Services\Tcpip\..\{EF299264-2F6A-47E8-B4F1-3F1D5E381277} : ServeurDNS = 192.168.1.1
                            O18 - Protocole : msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (fichier manquant)
                            O20 - Notification Winlogon : WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
                            O21 - SSODL : WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
                            O21 - SSODL : rdshost - {D1B44C57-D874-480C-B107-281EB7CE8A30} - rdshost.dll (fichier manquant)
                            O23 - Service : Validation des mots de passe de sécurité Internet Symantec (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\ccPwdSvc.exe
                            O23 - Service : Service Lic NetConnect de Symantec (CLTNetCnService) - Propriétaire inconnu - C:\Program Files\Fichiers communs\Symantec Shared\ccSvcHst.exe" /h ccCommon (fichier manquant)
                            O23 - Service : MSI_WLAN_Service - Propriétaire inconnu - C:\Program Files\MicroStar\WLANUtility\WLAN_Service.exe (fichier manquant)
                            O23 - Service : Service Symantec AppCore (SymAppCore) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\AppCore\AppSvc32.exe
                            0
                            1. So here it is, not being able to do the operation you advised me, I tried something else.
                              I downloaded <bold>online armor </bold> (I launched it and it scanned my whole computer) when it finished I downloaded a free antivirus (avast which is apparently the best free antivirus) and miracle it works perfectly well, it found 5 infected folders so for now I will keep it and I will see later about installing Kaspersky (I don't dare to try it again for the moment, I'm too afraid it won't work) </ccm></ccm></ccm>
                              0
                              1. Hello, so here it is, not being able to start the computer in safe mode, I went to see if I could do something else and I found this on a Kaspersky site:
                                Following the installation of Kaspersky Antivirus Server 6.x, I have the following message: Error 1304. Writing error in file. Please make sure you have access privileges to the directory. Kaspersky has a protection option for its services, directories, etc. upon installation. This message appears during installation via Remote Desktop (or Terminal Services) on operating systems that support these services (Windows 2003, Windows 2000 server, Windows XP). As indicated in the product release notes, you must absolutely disable the option
                                so I don't really know what to do.
                                0
                                1. You might think I'm dumb, but I can't start my PC in safe mode
                                  when I select it, it scans and then restarts, I can't do anything else.
                                  1
                                  1. When you boot into safe mode, what do you select next? I have to choose which session I want to open from a list of several names.
                                    0
                                    • 1
                                    • 2