black screen on iPhone !!!!! help! Solved/Closed

Question

Hello,
I have a huge problem with my iPhone... it was working perfectly and after a physics class, the screen went black! I can't turn it back on and can't turn off the phone, but when I connect it to the computer, it is recognized and can be synced!!

What should I do, please help me!!!!! (it's jailbroken and all that ^^)

Thanks in advance!Configuration: Windows XP
Internet Explorer 7.0

Gueux · Accepted Answer

Hi,I found the solution: my iPhone had the same problem, that is, the screen wouldn't turn on even though I knew it was working because I could feel it vibrating when I was getting calls. So the solution is to connect your iPhone to your computer, then hold the power button and the middle button at the same time for 10 seconds. This reboots it, and my screen came back!!! Yay!!! Good luck to everyone. Catch you later!

adri · Answer

the most often sometimes it’s when you let it charge too much and you end up burning out the ink cells of the screen

mohsen7676 · Answer

as you found a solution I'm in the same case as you

malkie · Answer

hello, I've had my iPhone 3G for a week, and it's not jailbroken. Suddenly, after a phone call, it went black. I'm sure I didn't overcharge it (in relation to the suggestion above). Have you found the solution? Like you, it is recognized by iTunes and syncs and everything, it even makes the sounds of incoming messages... I'm afraid I’ll lose all my data if I reset it... Thanks if you have the answer...

Gueux · Answer

No problem, it’s my pleasure, and long live CCM!!!

jash · Answer

thank you again and again and again..... I love the old-fashioned method.... we are all geeks

pef@oofdes · Answer

Thank you very much for this solution, thank you.

tettamanti11 · Answer

Thank you so much, it worked on the first try!!!!

Maryn · Answer

I'm saved. Like everyone, I think. Cold sweats.  Is this kind of thing common? The day you don’t have a PC nearby, it’s a mess...

Benji54 · Answer

Thank you, you're a god, it's working again lol.

calli214 · Answer

THANK YOUUUUUUUUUUUUUUUUUUUUUUUUUUU!!!!!!!!!!!  Same here, I thought I was going to die when I saw my screen disappear... it's all good now, everything is back to normal!!!!!

then · Answer

Thank you!! Awesome, I think I’m going to ask you to marry me!! Thank you again!!

fabioman · Answer

Perfect and thank you, it works. 10 seconds is enough See you soon

ramyboudames · Answer

Thank you, it WOOOOOOOOOOORKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

arondel · Answer

you don't have to connect it to the PC to do this, we've known the trick for a long time.

Joe · Answer

I love you sir  Thank you very much

rox · Answer

Hello, I did the operation yesterday and the screen worked again, but this morning the problem came back... Can we prevent it from coming back? Thank you

Oph · Answer

Thank you thank you thank you!!! I've had my iPhone for 9 days, I was really pissed that it started to act up! -_-'

M@thew · Answer

https://www.apple.com/en/support/iphone/troubleshooting/phone/ -- We all learned one day, we should never forget it...

luluk · Answer

A big thank you to everyone who takes the time to respond and saves us from a hysterical crisis, it's really very nice of them. lulu

k@mi · Answer

Ok no worries with this technique after a good headache with SFR who told me that I had it for 8 days and that I needed to call yesterday.....  no data loss.. 100% guaranteed :D  thank you

Sicard.g · Answer

Just like that.. No need to connect it to a PC, just the 2 buttons reboot the iPhone... I didn't look too much into it when it happened to me the first time.. The solution for 90% of problems.. Reboot :p

lecorse · Answer

pas la peine de le brancher à l'ordi hein ! si ça vous arrive dans la rue, vous appuyez sur les deux, ça marche aussi !

annefan · Answer

Thank you for the info! I’ve had my iPhone since December and it just gave me the black screen trick 10 minutes ago :/ I hope this kind of thing isn't too common.

gonzooo · Answer

I had the same issue, I went to Orange and the technician pressed the power button (on the top) and the return button (below the screen), the iPhone was reset and it worked again, and it didn't change anything in my contacts or anything else. He told me that I should completely turn off the iPhone every 3 to 4 days to avoid this kind of problem. I hope you have the same issue, otherwise good luck.

chacha · Answer

Thank you, it helped me too :)

kawa · Answer

thank you :p I admit that even 5 months later, the solution works :)

utah · Answer

A big thank you to beggars!! And long live mutual aid on forums

Gueux · Answer

You're welcome, it's my pleasure!!!! But still, 72 posts on this issue... they're quite funny at Apple!!! Anyway, I'm glad this can be helpful to everyone. Good luck to all. @+

Shane · Answer

And there I say THANK YOU. I knew my iPhone was still working because when I charged it, it vibrated or made the little sound... I'm happy because it had only been a week and a half... I have to pay for it on my bill today... imagine if I had paid for something that wasn't already working lol

Babelweb · Answer

Wow, thanks, that guy rocks!!!

nini · Answer

You rock, dude!!!!!!!!!!

uzeste · Answer

merciiiiiiiiiiiiiiiiiiiiiiiii so much at 24 hours before taking the plane to Bali, I could not see myself leaving! you saved my life THANK YOU THANK YOU a thousand THANKS

seville · Answer

Well, I'm not going to be very original!! I got my iPhone last night and this afternoon the screen went black!! Of course, the fix worked without any issues. It's a shame we can't figure out what it's due to; it would be nice to avoid it in the future. I almost regretted my purchase, especially since I had hesitated...

FDF · Answer

Same problem today! Thank you for this effective help!

Jojo92 · Answer

Thank you very much, I had the same problem. Thanks again and thanks again to the forums for the help, etc...

chadu05 · Answer

Hey!!! Thanks to the loser!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Plus, I'm in IT and tomorrow I have an exam with my phone so (it was really important that it works again) thanks again!!!!!!!

clement · Answer

Thank you so much, I was in a big mess.

Vava · Answer

Thank you!!! Phew, relieved.... it's crazy, though; can someone give an explanation???? Long live the Internet, long live the forums, and long live the pros!!!!!

Vava · Answer

Just for information... I can't find my computer sync cord; in desperation, I pressed the top button + center button simultaneously for 10 seconds, and it works too :))))

Joanna · Answer

I just had the same problem and thanks to your tip it's working again!!!!! Thank you soooo much. However, I wonder why we're having all these issues, my iPhone is only 3 weeks old!!!

arriba · Answer

Thank you for the tip: I had tried but only by holding it down for 3 seconds.

lili1987 · Answer

Thank you very much for the info!! It's strange that we all had the same thing!! Thank you very much anyway!!

cece · Answer

You are the best!!! Thank youuuuuuuuu!!!

laurent · Answer

Thank you, thanks to this forum, I saved my vacation. Thanks again.

lollita · Answer

Thank you as well!!!

AH22 · Answer

Indeed, this technique works, thank you!  Unfortunately, it doesn't prevent the issue from happening several times a day... I received my iPhone yesterday and it has already crashed 4 times... Today, I'm wondering if I should send it back to customer service for an exchange (considering that the iPhone 3GS is out of stock anyway!) or if I should keep my phone hoping that this problem won't happen again. I waited 3 weeks for my iPhone 3GS and now that it has arrived, it doesn't work properly!! I'm really frustrated!!

teddy · Answer

Hi everyone, I just had a big scare with this black screen for the first time since I've had it for 4 months: So thanks for the tip because indeed the problem can be solved without even connecting the iPhone to the PC. As for the origin of this problem, it might be due to the fact that it has never been turned off, which is indeed the case for mine, and since I've used it a lot these last 3-4 days (to the point that I had to fully charge it every day), I think that if I had turned it off for a bit, it might not have happened because we could relate this to a kind of bug: Anyway, from now on I'll make sure to turn it off more often, and if the problem comes back at least now I know how to fix it, so a big thank you to gueux and a big sigh of relief for me!!!

lokakilo · Answer

Hello, I have an iPhone 3Gs, its screen has gone black and iTunes didn't recognize it anymore, but the Gueux technique still works, THANK YOU VERY VERY MUCH!!!!!!

kipettepue · Answer

Too bad for me, I was already with the hammer and the screwdriver! It just goes to show, don't get angry, take your time and come here! Thanks to you all!

ctpc · Answer

Praise be to you! May God (if he exists) or another (if there are others) bless you!!

Raizen · Answer

A big thank you from me as well. With the old phone I had, you just had to remove the battery to reboot, so I was already in the process of contacting Apple ^_^

LOVELYME · Answer

THANK YOU SO MUCH !!! It's working !!!

meta · Answer

Thank you very much..!  Precious advice =)

guilaume · Answer

THANK YOU =) I was very scared too, black screen ='( but thanks to your advice it works again, thank you ^_~

MEM · Answer

Thank you so much for the tip, I had the same problem and didn't know what to do, since removing the battery and putting it back doesn't work with the iPhone, you have to take it all apart hehehe  Thx

ozahg · Answer

Hello  I sometimes have a black screen too. It can be rebooted without the PC. You just need to hold down the power and central button for a few seconds and the Apple logo will appear.

Wazen · Answer

Thank you very much, Geux!!!!!!!!!!!!!!!!!!!!!!!!!! Even blem, where does it come from?

Kiara · Answer

Thank you! Thank you! Thank you!! From the bottom of my heart, thank you!!!

titi-psg · Answer

THANK YOU thank you !!!!!!  I just had this problem and fortunately, I came across your comment!!! great tip...

zuoci · Answer

Hi Thanks for the tip, there's no need to plug it into the computer for it to work ^^ Thanks again

jordan · Answer

Thank you very much!!!!

jote · Answer

THANK YOU SO MUCH FOR THE INFO

maine · Answer

thank you so much, I was nearly desperate...

vanoucalim · Answer

Same problem for me tonight, but the top button + the button in the middle at the bottom, it doesn't work!!!! Maybe another solution???? iPhone jailbroken of course!

typo · Answer

Thank you for your advice, this method is indeed 100000000000000000000% effective.

Karine · Answer

I have the same problem except that for me it happened after disassembling/reassembling the iPhone (I had a screw that was wandering around inside). I reassembled it by properly connecting the 3 connectors that link the two faces, I pressed "hold+menu" simultaneously for 10 seconds, the screen darkened, I thought I would jump for joy, I waited to see the Apple logo appear and... NOTHING.

And it works! Since it makes sounds when I take screenshots or when I connect it to iTunes or the charger. When I connect it to iTunes, it is recognized and detected. I don't understand anything anymore...

Cyril · Answer

Thank you very much, that was a moment of panic there! :)

Gaston · Answer

Thank you so much, it works, phew! I scared myself.

Rémy · Answer

I thank you very much, I've been freaking out since earlier and now it's working, I was surprised and especially happy. Thank you so much!

diminou83 · Answer

Thank you for the tip!!!!!!!!!!!!!!! After a failed sync = black screen, I wanted to turn it off and the shut down or cancel page was stuck, nothing was happening... After your advice, my phone is working again, thank you +++++++!!!!!

poppy · Answer

134th thank you! I never completely turn off my iPhone, I may do it once or twice a week.

Bao · Answer

And one more thank you! I was so afraid of losing photos of my daughter! Thanks again, BRAVO!

lulu63 · Answer

Thanks to Gueux for the trick, plug it into the computer and press the top and center button for a few seconds, it works............... Thanks again, I was ready to take it back to the agency since it’s only 3 months old.

Yass93 · Answer

Hello, the screen of my iPhone was completely white, and since I couldn't do anything, I turned it off. Now I can't turn it back on! If someone could help me, it would be very kind of them. Thank you in advance!

patogaz · Answer

Thank you very much for the solution  patogaz

pick · Answer

ALLELUIA   thank you very much

lilibuz · Answer

A thousand thanks!!!! I was desperate and was about to go to SFR... Plus, our whole lives are in these machines! LOL. My iPhone is fixed.

didi · Answer

NICE, THANK YOU!

TMP · Answer

Omg Thx God! I thought he had roasted the awful one!!

nico · Answer

Thank you, you saved another iPhone! Long live the Supermen and MacGyvers of the iPhone!

Isa · Answer

Thank you very much, very nice tip that will save me from the terrible world of customer service!!!!

izy · Answer

Thank you very much for the tip  you really indulged yourself ;)

dsf · Answer

Stylish, it works! I was so scared x)

cam · Answer

Thank you soooooooo much, my nerves couldn't take it anymore!

momo06 · Answer

I tried this technique and it doesn't work, do you have another technique? Please.

momo06600 · Answer

I tried this technique but it doesn't work, do you have another technique please?

élo27210 · Answer

< p > Yes, thank you so much. I barely knew he was dead after a week, lol. < /p >

antoine23000 · Answer

I had the same problem the other day, lucky me I came across the site http://www.abonnementforfait.fr/ and I found the solution on their forum.  However, you need to contact Apple for the procedure.

lulu · Answer

youhoooouuuu!!! I've been getting worked up for an hour... Thank you thank you thank you!!

Deb · Answer

THANK YOUuuu, I just had the same problem!

sebouz · Answer

Thank you, Scoundrel, you're really saving me from a series of troubles on a Sunday evening with no customer service or anything ;)

edi · Answer

I have the same problem, but the technique doesn't work. It just restarts, but the screen issue persists. Help!!

polocup · Answer

Thank you very much Beggar!!!!!!!! You're my idol!!!!!

MAMA · Answer

Thank you very much, awesome!

MAMA · Answer

Thank you very much, awesome!

delph33 · Answer

Thank you, it works!!

poussin · Answer

I have the same problem: my iPhone screen is almost black, we can barely see the icons what is the solution?

Coline · Answer

Hello,  My iPhone just gave me this problem earlier, the screen is extremely dark, even though the brightness is all the way up, it’s almost impossible for me to see anything, it works fine except for the screen.  I tried rebooting it by pressing the home button and the top button simultaneously for 10 seconds, it restarts properly but the screen stays the same, ultra dark. I had sent a text message and then put it down, and when I picked it up again I thought it was off but no, it was still on. I’m waiting for the battery to drain so I can recharge it, but I don’t think that will work.  Does anyone have a solution that would help me avoid going to the Orange service center?

kenza · Answer

Thank you for the info, I had the same problem after taking it apart, a big thank you.

dadjer · Answer

I have a huge problem with my iPhone. I tried to reset it, and now it stays all black with the call symbol in the middle. I can't start it or turn it off, and I really hope you can help me. Thank you.

kab · Answer

halalla me too I had a nice scare, but apparently everything is back on track, phew phew and again phew! lol

sudrp · Answer

hello the solution from Gueux still works just as well thank you for the info

melinda · Answer

Hi, I have my iPhone 5c, it was in my pocket and when I took it out the screen was black with white stripes. I can hear when someone calls me but I can't answer. What should I do?

Black screen on iPhone !!!!! help!

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