Problème sur Windows Vista

PJP -  
Bonjour,
Suite à plusieurs messages d'erreurs, je m'adresse à mon futur sauveur..Pourriez me dire si c'est un symptôme que vous connaissez et que vous sauriez réparer.
Lorsque j'allume mon PC (Windows Vista Edition familiale Premium, 1,83Ghz, 3Go de RAM, Intel Core Duo) et que je tombe sur la page ou je dois rentrer mon mot de passe, j'ai plusieurs messages me disant :
"Program Files illisible et/ou endommagé'

Puis, à chaque fois que je veux ouvrir un programme comme IE ou le lecteur Windows Media, cela ne marche pas (rien ne se passe) et j'ai le message attention dans ma barre d'outils qui s'affiche puis disparait en m'indiquant que (par exemple) : Internet Explorer 7 ne peut se lancer car /program files est illisible et/ou endommagé.

Que dois-je faire? Est ce un virus ? car tous mes scans sont négatifs.

Merci d'avance pour votre aide précieuse
Configuration: Windows Vista
Firefox 3.0.1
Intel Core duo
1,83 GHz
3Go de Mémoire vive
250 Giga de disque dur

5 réponses

  • Votes
  • Date
  • Date décroissante
  1. Utilisateur anonyme
    commence par faire une resto a une date antérieur ou ton pc tournai normalement
    1. PJP
      je n'ai pas eu le temps d'en faire un de CD de resto..ça fait une semaine que j'ai le PC..
      1. Utilisateur anonyme
        c'est pourtant la premiere chose a faire.
        tu dois avoir un manuel avec ton pc pour restaurer les données. f12 ou autre chose suivant la marque et le modele
        sa commence mal pour toi...
        1. PJP
          Voici mon rapport Hijackthis, si jamais ça peut vous aider à comprendre :

          Logfile of Trend Micro HijackThis v2.0.2
          Scan saved at 19:08:08, on 31/07/2008
          Platform: Windows Vista SP1 (WinNT 6.00.1905)
          MSIE: Unable to get Internet Explorer version!
          Boot mode: Normal

          Running processes:
          C:\Windows\system32\taskeng.exe
          C:\Windows\system32\Dwm.exe
          C:\Windows\Explorer.EXE
          C:\Program Files\Windows Defender\MSASCui.exe
          C:\Program Files\Toshiba\ConfigFree\NDSTray.exe
          C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
          C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
          C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe
          C:\Program Files\Toshiba\HDMICtrlMan\HDMICtrlMan.exe
          C:\Program Files\Toshiba\Power Saver\TPwrMain.exe
          C:\Program Files\Toshiba\SmoothView\SmoothView.exe
          C:\Program Files\Toshiba\FlashCards\TCrdMain.exe
          C:\Program Files\Camera Assistant Software for Toshiba\CEC_MAIN.exe
          C:\Program Files\Toshiba TEMPRO\Toshiba.Tempo.UI.TrayApplication.exe
          C:\Program Files\Alwil Software\Avast4\ashDisp.exe
          C:\Program Files\Spyware Doctor\SDTrayApp.exe
          C:\Program Files\Toshiba\TOSCDSPD\TOSCDSPD.exe
          C:\Program Files\Windows Live\Messenger\msnmsgr.exe
          C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
          C:\Windows\ehome\ehtray.exe
          C:\Program Files\Toshiba\ConfigFree\CFSwMgr.exe
          C:\Program Files\Windows Sidebar\sidebar.exe
          C:\Windows\ehome\ehmsas.exe
          C:\Program Files\Mozilla Firefox\firefox.exe
          C:\Users\Pierre-Jean PUIG\Downloads\HiJackThis.exe

          R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.fr
          R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.fr/?gws_rd=ssl
          R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.fr
          R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
          R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = https://www.bing.com/?toHttps=1&redig=5FC791212101479BAFBE1A679848B1AF
          R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.msn.com/fr-fr/?ocid=iehp
          R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
          R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
          R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
          R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
          O1 - Hosts: ::1 localhost
          O2 - BHO: Aide pour le lien d'Adobe PDF Reader - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
          O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
          O2 - BHO: McAntiPhishingBHO - {377C180E-6F0E-4D4C-980F-F45BD3D40CF4} - c:\PROGRA~1\mcafee\msk\mcapbho.dll (file missing)
          O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll (file missing)
          O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptsn.dll (file missing)
          O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
          O2 - BHO: Programme d'aide de l'Assistant de connexion Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
          O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll (file missing)
          O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll (file missing)
          O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
          O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
          O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
          O4 - HKLM\..\Run: [ITSecMng] %ProgramFiles%\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe /START
          O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
          O4 - HKLM\..\Run: [Desktop SMS] C:\Program Files\IDM\Desktop SMS\DesktopSMS.exe /auto
          O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
          O4 - HKLM\..\Run: [topi] C:\Program Files\TOSHIBA\Toshiba Online Product Information\topi.exe -startup
          O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe"
          O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
          O4 - HKLM\..\Run: [Camera Assistant Software] "C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe" /start
          O4 - HKLM\..\Run: [HDMICtrlMan] C:\Program Files\TOSHIBA\HDMICtrlMan\HDMICtrlMan.exe
          O4 - HKLM\..\Run: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
          O4 - HKLM\..\Run: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe
          O4 - HKLM\..\Run: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
          O4 - HKLM\..\Run: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
          O4 - HKLM\..\Run: [Toshiba Registration] C:\Program Files\Toshiba\Registration\ToshibaRegistration.exe
          O4 - HKLM\..\Run: [Toshiba TEMPO] C:\Program Files\Toshiba TEMPRO\Toshiba.Tempo.UI.TrayApplication.exe
          O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
          O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
          O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
          O4 - HKLM\..\Run: [SDTray] "C:\Program Files\Spyware Doctor\SDTrayApp.exe"
          O4 - HKCU\..\Run: [TOSCDSPD] TOSCDSPD.EXE
          O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
          O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
          O4 - HKCU\..\Run: [Sidebar] C:\Program Files\windows sidebar\sidebar.exe /autoRun
          O4 - HKCU\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
          O4 - HKUS\S-1-5-18\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'SYSTEM')
          O4 - HKUS\.DEFAULT\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'Default user')
          O4 - .DEFAULT User Startup: TRDCReminder.lnk = C:\Program Files\Toshiba\TRDCReminder\TRDCReminder.exe (User 'Default user')
          O4 - Startup: Memeo AutoBackup Launcher.lnk = ?
          O4 - Startup: Memeo AutoSync Launcher.lnk = C:\Program Files\Memeo\AutoSync\MemeoLauncher.exe
          O4 - Startup: TRDCReminder.lnk = C:\Program Files\Toshiba\TRDCReminder\TRDCReminder.exe
          O8 - Extra context menu item: E&xporter vers Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
          O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~3.0_0\bin\ssv.dll (file missing)
          O9 - Extra 'Tools' menuitem: Console Java (Sun) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~3.0_0\bin\ssv.dll (file missing)
          O9 - Extra button: Envoyer à OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
          O9 - Extra 'Tools' menuitem: &Envoyer à OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
          O9 - Extra button: eBay - Achetez, Vendez - {76577871-04EC-495E-A12B-91F7C3600AFA} - https://www.ebay.fr (file missing)
          O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
          O9 - Extra button: Amazon.fr - {8A918C1D-E123-4E36-B562-5C1519E434CE} - https://www.amazon.fr/exec/obidos/subst/home/home.html/262-6263521-6325360?_encoding=UTF8&link_code=hom&tag=Toshibafrbholink-21 (file missing)
          O9 - Extra button: Recherche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
          O13 - Gopher Prefix:
          O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
          O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
          O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL
          O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
          O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
          O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
          O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
          O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
          O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
          O23 - Service: Service Bonjour (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
          O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
          O23 - Service: GoogleDesktopManager - Unknown owner - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe (file missing)
          O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
          O23 - Service: Service de l'iPod (iPod Service) - Unknown owner - C:\Program Files\iPod\bin\iPodService.exe (file missing)
          O23 - Service: McAfee Services (mcmscsvc) - Unknown owner - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe (file missing)
          O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
          O23 - Service: McAfee Scanner (McODS) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe (file missing)
          O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
          O23 - Service: McAfee Real-time Scanner (McShield) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe (file missing)
          O23 - Service: McAfee SystemGuards (McSysmon) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe (file missing)
          O23 - Service: McAfee Personal Firewall Service (MpfService) - Unknown owner - C:\Program Files\McAfee\MPF\MPFSrv.exe (file missing)
          O23 - Service: McAfee Anti-Spam Service (MSK80Service) - Unknown owner - C:\Program Files\McAfee\MSK\MskSrver.exe (file missing)
          O23 - Service: O2Micro Flash Memory Card Service (o2flash) - O2Micro International - C:\Program Files\O2Micro Flash Memory Card Driver\o2flash.exe
          O23 - Service: Remote Procedure Call (RPC) Net (rpcnet) - Absolute Software Corp. - C:\Windows\system32\rpcnet.exe
          O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
          O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
          O23 - Service: Notebook Performance Tuning Service (TempoMonitoringService) - Toshiba Europe GmbH - C:\Program Files\Toshiba TEMPRO\TempoSVC.exe
          O23 - Service: TOSHIBA Navi Support Service (TNaviSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\TOSHIBA DVD PLAYER\TNaviSrv.exe
          O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\Windows\system32\TODDSrv.exe
          O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
          O23 - Service: TOSHIBA Bluetooth Service - Unknown owner - c:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe (file missing)
          O23 - Service: TOSHIBA SMART Log Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe
          O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
          O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
          2. Utilisateur anonyme
            fais une resto en passant par le panneau de config/restauration du système/choisir une date antérieur!
            évites d'avoir plusieurs antivirus en même temps sur ton pc, ainsi que plusieurs toolbar