Mise à jour internet explorer impossible

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crapoulou Messages postés 28161 Date d'inscription mercredi 28 novembre 2007 Statut Modérateur, Contributeur sécurité Dernière intervention 21 mai 2024 - 26 juil. 2008 à 21:18
crapoulou Messages postés 28161 Date d'inscription mercredi 28 novembre 2007 Statut Modérateur, Contributeur sécurité Dernière intervention 21 mai 2024 - 29 juil. 2008 à 00:19
Bonjour,
Je n'arrive pas à mettre à jour Internet Explorer (version 7).
Il me lance cette erreur et me propose de trouver la solution ici :https://support.microsoft.com/en-us/help/917925
La méthode 1 ne fonctionne pas.
Pour la méthode 2, comme il est dit dans l'aide, je ne trouve pas dans le fichier ie7.log de truc "Key is still unwriteable" mais "Unwritable key".
Le souci est-il là?
J'espère être clair, merci.
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3 réponses

clalomba Messages postés 144 Date d'inscription mercredi 23 juillet 2008 Statut Membre Dernière intervention 1 janvier 2009 10
26 juil. 2008 à 21:28
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crapoulou Messages postés 28161 Date d'inscription mercredi 28 novembre 2007 Statut Modérateur, Contributeur sécurité Dernière intervention 21 mai 2024 7 998
26 juil. 2008 à 21:30
Je viens à l'instant de faire une restauration d'usine : cela ne résoudrait pas mon problème : c'est pour cette raison que je souhaite mettre à jour IE.
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crapoulou Messages postés 28161 Date d'inscription mercredi 28 novembre 2007 Statut Modérateur, Contributeur sécurité Dernière intervention 21 mai 2024 7 998
29 juil. 2008 à 00:19
Voici le rapport qui explique peut être pourquoi la mise à jour n'a pas fonctionnée :

[ie7.log]
0.593: ================================================================================
0.593: 2008/07/26 19:04:07.332 (local)
0.609: c:\138804b669cd2a9cc7e9e029\update\update.exe (version 6.2.29.0)
0.656: Hotfix started with following command line: /quiet /norestart /er /log:C:\WINDOWS
2.531: IECUSTOM: Scanning for proper registry permissions...
3.468: IECUSTOM: Unwriteable key HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}
3.468: IECUSTOM: Unwriteable key HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}\ProxyStubClsid
3.468: IECUSTOM: Unwriteable key HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}
3.468: IECUSTOM: Unwriteable key HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}\ProxyStubClsid32
3.468: IECUSTOM: Unwriteable key HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}
3.468: IECUSTOM: Unwriteable key HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}\TypeLib
3.468: IECUSTOM: Unwriteable key HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}
3.468: IECUSTOM: Unwriteable key HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}\TypeLib
3.468: IECUSTOM: Unwriteable key HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}
4.390: IECUSTOM: Scanning for proper registry permissions...
4.718: IECUSTOM: Scanning for proper registry permissions...
5.203: IECUSTOM: Unwriteable key HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}
5.390: IECUSTOM: Backing up registry permissions...
5.437: IECUSTOM: Finished backing up registry permissions...
5.437: IECUSTOM: Setting new registry permissions...
5.453: IECUSTOM: Unable to clear DACLs HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}
5.453: IECUSTOM: Finished setting new registry permissions...
5.453: IECUSTOM: An error occured verifying registry permissions. ERROR: 0x80070534
5.453: DoInstallation: CustomizeCall Failed: 0x3f5
5.468: IECUSTOM: Restoring registry permissions...
5.484: IECUSTOM: Finished restoring registry permissions...
5.500: Impossible d'écrire la clé du Registre de configuration.
5.500: L'installation du Internet Explorer 7 ne s'est pas terminée.
5.500: Update.exe extended error code = 0x3f5
0.953: ================================================================================
0.953: 2008/07/26 19:19:48.890 (local)
0.953: c:\f50fb7c87a2a4164debb4cb6094f\update\update.exe (version 6.2.29.0)
1.000: Hotfix started with following command line: /quiet /norestart /er /log:C:\WINDOWS
4.781: IECUSTOM: Scanning for proper registry permissions...
5.828: IECUSTOM: Unwriteable key HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}
5.828: IECUSTOM: Unwriteable key HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}\ProxyStubClsid
5.828: IECUSTOM: Unwriteable key HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}
5.828: IECUSTOM: Unwriteable key HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}\ProxyStubClsid32
5.828: IECUSTOM: Unwriteable key HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}
5.828: IECUSTOM: Unwriteable key HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}\TypeLib
5.828: IECUSTOM: Unwriteable key HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}
5.828: IECUSTOM: Unwriteable key HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}\TypeLib
5.828: IECUSTOM: Unwriteable key HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}
6.750: IECUSTOM: Scanning for proper registry permissions...
7.062: IECUSTOM: Scanning for proper registry permissions...
7.515: IECUSTOM: Unwriteable key HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}
7.703: IECUSTOM: Backing up registry permissions...
7.750: IECUSTOM: Finished backing up registry permissions...
7.750: IECUSTOM: Setting new registry permissions...
7.750: IECUSTOM: Unable to clear DACLs HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}
7.750: IECUSTOM: Finished setting new registry permissions...
7.750: IECUSTOM: An error occured verifying registry permissions. ERROR: 0x80070534
7.750: DoInstallation: CustomizeCall Failed: 0x3f5
7.765: IECUSTOM: Restoring registry permissions...
7.797: IECUSTOM: Finished restoring registry permissions...
7.828: Impossible d'écrire la clé du Registre de configuration.
7.828: L'installation du Internet Explorer 7 ne s'est pas terminée.
7.828: Update.exe extended error code = 0x3f5
0.375: ================================================================================
0.390: 2008/07/26 21:22:21.187 (local)
0.390: c:\f2306337176ce2f4fecdc9\update\update.exe (version 6.2.29.0)
0.406: Hotfix started with following command line: /quiet /norestart /er /log:C:\WINDOWS
1.422: IECUSTOM: Scanning for proper registry permissions...
2.375: IECUSTOM: Unwriteable key HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}
2.375: IECUSTOM: Unwriteable key HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}\ProxyStubClsid
2.375: IECUSTOM: Unwriteable key HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}
2.375: IECUSTOM: Unwriteable key HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}\ProxyStubClsid32
2.375: IECUSTOM: Unwriteable key HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}
2.375: IECUSTOM: Unwriteable key HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}\TypeLib
2.375: IECUSTOM: Unwriteable key HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}
2.375: IECUSTOM: Unwriteable key HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}\TypeLib
2.375: IECUSTOM: Unwriteable key HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}
3.281: IECUSTOM: Scanning for proper registry permissions...
3.594: IECUSTOM: Scanning for proper registry permissions...
4.047: IECUSTOM: Unwriteable key HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}
4.234: IECUSTOM: Backing up registry permissions...
4.265: IECUSTOM: Finished backing up registry permissions...
4.265: IECUSTOM: Setting new registry permissions...
4.281: IECUSTOM: Unable to clear DACLs HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}
4.281: IECUSTOM: Finished setting new registry permissions...
4.281: IECUSTOM: An error occured verifying registry permissions. ERROR: 0x80070534
4.281: DoInstallation: CustomizeCall Failed: 0x3f5
4.297: IECUSTOM: Restoring registry permissions...
4.312: IECUSTOM: Finished restoring registry permissions...
4.344: Impossible d'écrire la clé du Registre de configuration.
4.344: L'installation du Internet Explorer 7 ne s'est pas terminée.
4.344: Update.exe extended error code = 0x3f5
0.563: ================================================================================
0.563: 2008/07/28 23:40:44.546 (local)
0.563: c:\596c95dc0541cef7b7e7\update\update.exe (version 6.2.29.0)
0.610: Hotfix started with following command line: /quiet /norestart /er /log:C:\WINDOWS
5.485: IECUSTOM: Scanning for proper registry permissions...
6.625: IECUSTOM: Unwriteable key HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}
6.625: IECUSTOM: Unwriteable key HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}\ProxyStubClsid
6.625: IECUSTOM: Unwriteable key HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}
6.625: IECUSTOM: Unwriteable key HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}\ProxyStubClsid32
6.625: IECUSTOM: Unwriteable key HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}
6.625: IECUSTOM: Unwriteable key HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}\TypeLib
6.625: IECUSTOM: Unwriteable key HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}
6.625: IECUSTOM: Unwriteable key HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}\TypeLib
6.625: IECUSTOM: Unwriteable key HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}
7.703: IECUSTOM: Scanning for proper registry permissions...
8.047: IECUSTOM: Scanning for proper registry permissions...
8.547: IECUSTOM: Unwriteable key HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}
8.766: IECUSTOM: Backing up registry permissions...
8.922: IECUSTOM: Finished backing up registry permissions...
8.922: IECUSTOM: Setting new registry permissions...
8.985: IECUSTOM: Unable to clear DACLs HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}
8.985: IECUSTOM: Finished setting new registry permissions...
8.985: IECUSTOM: An error occured verifying registry permissions. ERROR: 0x80070534
8.985: DoInstallation: CustomizeCall Failed: 0x3f5
9.157: IECUSTOM: Restoring registry permissions...
9.203: IECUSTOM: Finished restoring registry permissions...
9.282: Impossible d'écrire la clé du Registre de configuration.
9.391: L'installation du Internet Explorer 7 ne s'est pas terminée.
9.391: Update.exe extended error code = 0x3f5
0