Problème: Avast courrier electronique

Fermé
Crouchy Messages postés 2 Date d'inscription jeudi 29 mai 2008 Statut Membre Dernière intervention 30 mai 2008 - 29 mai 2008 à 16:03
 Crouchy - 1 juin 2008 à 16:08
Bonjour,

J'ai un problème avec avast. J'ai deux enveloppes qui apparaissent...avec des messages disant que j'ai peut etre un virus (environ 10 messages en moisn d'une minute)...jai téléchargé avast anti spyware mais le logo en bas reste. Pourriez m'aider svp? Je n'y connais aps grand chose en informatique...je vous serais tres reconnaissant car ce problème me gêne beaucoup.... J'ai regardé les autres messages que vous avez donné aux autres internautes ayant ce problème...mais je sais pas c'est compliqué...

Merci d'avance

4 réponses

armandaudric Messages postés 1369 Date d'inscription samedi 16 février 2008 Statut Membre Dernière intervention 24 juillet 2009 261
29 mai 2008 à 17:33
a tu fait un scan avec avast pour voir si il te trouve des virus ou alors désactive avast et télécharge antivir voir le lien si dessous installe leu et fait un scan avec celui ci quand il te trouveras des virus mes les en quarantaine et après tu les virent
http://www.commentcamarche.net/telecharger/telechargement 55 antivir
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Crouchy Messages postés 2 Date d'inscription jeudi 29 mai 2008 Statut Membre Dernière intervention 30 mai 2008
30 mai 2008 à 09:10
Voici le rapport de l'antivirus:

Avira AntiVir Personal
Report file date: vendredi 30 mai 2008 06:42

Scanning for 1301396 virus strains and unwanted programs.

Licensed to: Avira AntiVir PersonalEdition Classic
Serial number: 0000149996-ADJIE-0001
Platform: Windows XP
Windows version: (Service Pack 2) [5.1.2600]
Boot mode: Normally booted
Username: SYSTEM
Computer name: YOUR-01199F19B2

Version information:
BUILD.DAT : 8.1.00.295 16479 Bytes 09/04/2008 16:24:00
AVSCAN.EXE : 8.1.2.12 311553 Bytes 18/03/2008 09:02:56
AVSCAN.DLL : 8.1.1.0 53505 Bytes 07/02/2008 08:43:37
LUKE.DLL : 8.1.2.9 151809 Bytes 28/02/2008 08:41:23
LUKERES.DLL : 8.1.2.1 12033 Bytes 21/02/2008 08:28:40
ANTIVIR0.VDF : 6.40.0.0 11030528 Bytes 18/07/2007 10:33:34
ANTIVIR1.VDF : 7.0.3.2 5447168 Bytes 07/03/2008 13:08:58
ANTIVIR2.VDF : 7.0.4.53 1848832 Bytes 17/05/2008 04:39:57
ANTIVIR3.VDF : 7.0.4.113 361984 Bytes 29/05/2008 04:40:07
Engineversion : 8.1.0.49
AEVDF.DLL : 8.1.0.5 102772 Bytes 25/02/2008 09:58:21
AESCRIPT.DLL : 8.1.0.36 270714 Bytes 30/05/2008 04:40:56
AESCN.DLL : 8.1.0.20 119157 Bytes 30/05/2008 04:40:53
AERDL.DLL : 8.1.0.20 418165 Bytes 30/05/2008 04:40:50
AEPACK.DLL : 8.1.1.5 364918 Bytes 30/05/2008 04:40:43
AEOFFICE.DLL : 8.1.0.18 192890 Bytes 30/05/2008 04:40:38
AEHEUR.DLL : 8.1.0.29 1253750 Bytes 30/05/2008 04:40:35
AEHELP.DLL : 8.1.0.15 115063 Bytes 30/05/2008 04:40:20
AEGEN.DLL : 8.1.0.23 307573 Bytes 30/05/2008 04:40:18
AEEMU.DLL : 8.1.0.6 430451 Bytes 30/05/2008 04:40:13
AECORE.DLL : 8.1.0.30 168311 Bytes 30/05/2008 04:40:10
AVWINLL.DLL : 1.0.0.7 14593 Bytes 23/01/2008 17:07:53
AVPREF.DLL : 8.0.0.1 25857 Bytes 18/02/2008 10:37:50
AVREP.DLL : 7.0.0.1 155688 Bytes 16/04/2007 13:26:47
AVREG.DLL : 8.0.0.0 30977 Bytes 23/01/2008 17:07:49
AVARKT.DLL : 1.0.0.23 307457 Bytes 12/02/2008 08:29:23
AVEVTLOG.DLL : 8.0.0.11 114945 Bytes 28/02/2008 08:31:31
SQLITE3.DLL : 3.3.17.1 339968 Bytes 22/01/2008 17:28:02
SMTPLIB.DLL : 1.2.0.19 28929 Bytes 23/01/2008 17:08:39
NETNT.DLL : 8.0.0.1 7937 Bytes 25/01/2008 12:05:10
RCIMAGE.DLL : 8.0.0.35 2371841 Bytes 10/03/2008 14:37:25
RCTEXT.DLL : 8.0.32.0 86273 Bytes 06/03/2008 12:02:11

Configuration settings for the scan:
Jobname..........................: Complete system scan
Configuration file...............: c:\program files\avira\antivir personaledition classic\sysscan.avp
Logging..........................: low
Primary action...................: interactive
Secondary action.................: ignore
Scan master boot sector..........: on
Scan boot sector.................: on
Boot sectors.....................: C:,
Scan memory......................: on
Process scan.....................: on
Scan registry....................: on
Search for rootkits..............: off
Scan all files...................: Intelligent file selection
Scan archives....................: on
Recursion depth..................: 20
Smart extensions.................: on
Macro heuristic..................: on
File heuristic...................: medium

Start of the scan: vendredi 30 mai 2008 06:42

The scan of running processes will be started
Scan process 'avscan.exe' - '1' Module(s) have been scanned
Scan process 'avcenter.exe' - '1' Module(s) have been scanned
Scan process 'sched.exe' - '1' Module(s) have been scanned
Scan process 'avgnt.exe' - '1' Module(s) have been scanned
Scan process 'avguard.exe' - '1' Module(s) have been scanned
Scan process 'wscntfy.exe' - '1' Module(s) have been scanned
Scan process 'IEXPLORE.EXE' - '1' Module(s) have been scanned
Scan process 'IEXPLORE.EXE' - '1' Module(s) have been scanned
Scan process 'IEXPLORE.EXE' - '1' Module(s) have been scanned
Scan process 'IEXPLORE.EXE' - '1' Module(s) have been scanned
Scan process 'usnsvc.exe' - '1' Module(s) have been scanned
Scan process 'TeaTimer.exe' - '1' Module(s) have been scanned
Scan process 'msnmsgr.exe' - '1' Module(s) have been scanned
Scan process 'LogitechDesktopMessenger.exe' - '1' Module(s) have been scanned
Scan process 'TOSCDSPD.exe' - '1' Module(s) have been scanned
Scan process 'ctfmon.exe' - '1' Module(s) have been scanned
Scan process 'avgas.exe' - '1' Module(s) have been scanned
Scan process 'Dot1XCfg.exe' - '1' Module(s) have been scanned
Scan process 'CFXFER.exe' - '1' Module(s) have been scanned
Scan process 'qttask.exe' - '1' Module(s) have been scanned
Scan process 'alg.exe' - '1' Module(s) have been scanned
Scan process 'LVCOMSX.EXE' - '1' Module(s) have been scanned
Scan process 'CFSServ.exe' - '1' Module(s) have been scanned
Scan process 'hpwuSchd2.exe' - '1' Module(s) have been scanned
Scan process 'ashDisp.exe' - '1' Module(s) have been scanned
Scan process 'iFrmewrk.exe' - '1' Module(s) have been scanned
Scan process 'ZCfgSvc.exe' - '1' Module(s) have been scanned
Scan process 'DLACTRLW.EXE' - '1' Module(s) have been scanned
Scan process 'TFncKy.exe' - '1' Module(s) have been scanned
Scan process 'TPSBattM.exe' - '1' Module(s) have been scanned
Scan process 'TvsTray.exe' - '1' Module(s) have been scanned
Scan process 'NDSTray.exe' - '1' Module(s) have been scanned
Scan process 'TAPPSRV.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'THotkey.exe' - '1' Module(s) have been scanned
Scan process 'agrsmmsg.exe' - '1' Module(s) have been scanned
Scan process 'RegSrvc.exe' - '1' Module(s) have been scanned
Scan process 'Toshiba.exe' - '1' Module(s) have been scanned
Scan process 'ltmoh.exe' - '1' Module(s) have been scanned
Scan process 'PnkBstrA.exe' - '1' Module(s) have been scanned
Scan process 'RTHDCPL.exe' - '1' Module(s) have been scanned
Scan process 'HPZipm12.exe' - '1' Module(s) have been scanned
Scan process 'SynTPEnh.exe' - '1' Module(s) have been scanned
Scan process 'CFSvcs.exe' - '1' Module(s) have been scanned
Scan process 'guard.exe' - '0' Module(s) have been scanned
Scan process 'aspimgr.exe' - '1' Module(s) have been scanned
Module is infected -> 'C:\WINDOWS\system32\aspimgr.exe'
Scan process 'spoolsv.exe' - '1' Module(s) have been scanned
Scan process 'explorer.exe' - '1' Module(s) have been scanned
Scan process 'ati2evxx.exe' - '1' Module(s) have been scanned
Scan process 'ashServ.exe' - '1' Module(s) have been scanned
Scan process 'aswUpdSv.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'S24EvMon.exe' - '1' Module(s) have been scanned
Scan process 'EvtEng.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'ati2evxx.exe' - '1' Module(s) have been scanned
Scan process 'lsass.exe' - '1' Module(s) have been scanned
Scan process 'services.exe' - '1' Module(s) have been scanned
Scan process 'winlogon.exe' - '1' Module(s) have been scanned
Scan process 'csrss.exe' - '1' Module(s) have been scanned
Scan process 'smss.exe' - '1' Module(s) have been scanned
Process 'aspimgr.exe' has been terminated
C:\WINDOWS\system32\aspimgr.exe
[DETECTION] Is the Trojan horse TR/Agent.3993
[NOTE] The file was moved to '48af862a.qua'!

65 processes with 64 modules were scanned

Starting master boot sector scan:
Master boot sector HD0
[INFO] No virus was found!

Start scanning boot sectors:
Boot sector 'C:\'
[INFO] No virus was found!

Starting to scan the registry.

The registry was scanned ( '34' files ).


Starting the file scan:

Begin scan in 'C:\'
C:\hiberfil.sys
[WARNING] The file could not be opened!
C:\pagefile.sys
[WARNING] The file could not be opened!
C:\Documents and Settings\toshba\Local Settings\Temp\bis1B.exe
[DETECTION] Is the Trojan horse TR/Dldr.Swizzor.Gen
[NOTE] The file was moved to '48b2877e.qua'!
C:\Documents and Settings\toshba\Local Settings\Temp\staB.exe
[DETECTION] Is the Trojan horse TR/Dldr.Swizzor.Gen
[NOTE] The file was moved to '48a0878e.qua'!
C:\Documents and Settings\toshba\Local Settings\Temp\staE.exe
[DETECTION] Is the Trojan horse TR/Dldr.Swizzor.Gen
[NOTE] The file was moved to '48a08791.qua'!
C:\Documents and Settings\toshba\Mes documents\Documents Stan\Delphi6PersoFR.exe
[WARNING] No further files can be extracted from this archive. The archive will be closed
C:\System Volume Information\_restore{D475D116-DF88-45C4-8BF3-9AB6FC089BD7}\RP278\A0153536.exe
[DETECTION] Is the Trojan horse TR/Dldr.Swizzor.Gen
[NOTE] The file was moved to '4870921b.qua'!
C:\System Volume Information\_restore{D475D116-DF88-45C4-8BF3-9AB6FC089BD7}\RP278\A0153565.exe
[DETECTION] Is the Trojan horse TR/Dldr.Swizzor.Gen
[NOTE] The file was moved to '4870921f.qua'!
C:\System Volume Information\_restore{D475D116-DF88-45C4-8BF3-9AB6FC089BD7}\RP278\A0153594.exe
[DETECTION] Is the Trojan horse TR/Dldr.Swizzor.Gen
[NOTE] The file was moved to '48709223.qua'!
C:\System Volume Information\_restore{D475D116-DF88-45C4-8BF3-9AB6FC089BD7}\RP279\A0153617.exe
[DETECTION] Is the Trojan horse TR/Dldr.Swizzor.Gen
[NOTE] The file was moved to '48709228.qua'!
C:\System Volume Information\_restore{D475D116-DF88-45C4-8BF3-9AB6FC089BD7}\RP279\A0153639.exe
[DETECTION] Is the Trojan horse TR/Dldr.Swizzor.Gen
[NOTE] The file was moved to '4870922e.qua'!
C:\System Volume Information\_restore{D475D116-DF88-45C4-8BF3-9AB6FC089BD7}\RP279\A0153660.exe
[DETECTION] Is the Trojan horse TR/Dldr.Swizzor.Gen
[NOTE] The file was moved to '48709232.qua'!
C:\System Volume Information\_restore{D475D116-DF88-45C4-8BF3-9AB6FC089BD7}\RP279\A0153686.exe
[DETECTION] Is the Trojan horse TR/Dldr.Swizzor.Gen
[NOTE] The file was moved to '48709235.qua'!
C:\System Volume Information\_restore{D475D116-DF88-45C4-8BF3-9AB6FC089BD7}\RP279\A0154691.exe
[DETECTION] Is the Trojan horse TR/Dldr.Swizzor.Gen
[NOTE] The file was moved to '4870923a.qua'!
C:\System Volume Information\_restore{D475D116-DF88-45C4-8BF3-9AB6FC089BD7}\RP279\A0155689.exe
[DETECTION] Is the Trojan horse TR/Dldr.Swizzor.Gen
[NOTE] The file was moved to '4870923e.qua'!
C:\System Volume Information\_restore{D475D116-DF88-45C4-8BF3-9AB6FC089BD7}\RP279\A0155700.exe
[DETECTION] Is the Trojan horse TR/Dldr.Swizzor.Gen
[NOTE] The file was moved to '48709240.qua'!
C:\System Volume Information\_restore{D475D116-DF88-45C4-8BF3-9AB6FC089BD7}\RP279\A0155701.exe
[DETECTION] Is the Trojan horse TR/Dldr.Swizzor.Gen
[NOTE] The file was moved to '48709242.qua'!
C:\System Volume Information\_restore{D475D116-DF88-45C4-8BF3-9AB6FC089BD7}\RP279\A0155704.exe
[DETECTION] Is the Trojan horse TR/Dldr.Swizzor.Gen
[NOTE] The file was moved to '48709245.qua'!
C:\System Volume Information\_restore{D475D116-DF88-45C4-8BF3-9AB6FC089BD7}\RP279\A0155705.exe
[DETECTION] Is the Trojan horse TR/Dldr.Swizzor.Gen
[NOTE] The file was moved to '48709247.qua'!
C:\System Volume Information\_restore{D475D116-DF88-45C4-8BF3-9AB6FC089BD7}\RP279\A0155706.exe
[DETECTION] Is the Trojan horse TR/Dldr.Swizzor.Gen
[NOTE] The file was moved to '48709248.qua'!
C:\System Volume Information\_restore{D475D116-DF88-45C4-8BF3-9AB6FC089BD7}\RP290\A0176477.exe
[DETECTION] Is the Trojan horse TR/Crypt.XPACK.Gen
[NOTE] The file was moved to '487092e9.qua'!
C:\System Volume Information\_restore{D475D116-DF88-45C4-8BF3-9AB6FC089BD7}\RP290\A0176478.dll
[DETECTION] Is the Trojan horse TR/Crypt.XPACK.Gen
[NOTE] The file was moved to '487092ec.qua'!
C:\System Volume Information\_restore{D475D116-DF88-45C4-8BF3-9AB6FC089BD7}\RP290\A0176479.exe
[DETECTION] Is the Trojan horse TR/Crypt.XPACK.Gen
[NOTE] The file was moved to '487092ef.qua'!
C:\System Volume Information\_restore{D475D116-DF88-45C4-8BF3-9AB6FC089BD7}\RP290\A0176480.dll
[DETECTION] Is the Trojan horse TR/Crypt.XPACK.Gen
[NOTE] The file was moved to '487092f2.qua'!
C:\System Volume Information\_restore{D475D116-DF88-45C4-8BF3-9AB6FC089BD7}\RP292\A0177652.exe
[DETECTION] Is the Trojan horse TR/Agent.3993
[NOTE] The file was moved to '4870933f.qua'!
C:\WINDOWS\system32\drivers\dtscsi.sys
[WARNING] The file could not be opened!
C:\WINDOWS\system32\drivers\sptd.sys
[WARNING] The file could not be opened!
C:\WINDOWS\system32\drivers\sptd4381.sys
[WARNING] The file could not be opened!


End of the scan: vendredi 30 mai 2008 07:48
Used time: 1:06:07 min

The scan has been done completely.

7113 Scanning directories
326385 Files were scanned
24 viruses and/or unwanted programs were found
0 Files were classified as suspicious:
0 files were deleted
0 files were repaired
23 files were moved to quarantine
0 files were renamed
6 Files cannot be scanned
326361 Files not concerned
8902 Archives were scanned
6 Warnings
23 Notes

Est-ce que je remets avast? Dois-je faire d'autres manoeuvres? J'avais fait un scan avec avast il avait pas trouvé....
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armandaudric Messages postés 1369 Date d'inscription samedi 16 février 2008 Statut Membre Dernière intervention 24 juillet 2009 261
30 mai 2008 à 12:51
6 Warnings a tu verrifier ces 6 dossiers pour voir la raison qui te dit danger ensuite si tu prefaire avast ou celui tu en laisse 1 des 2 a toi de choisir mes ton problème de message et il résolut et si tu possede ccleaner lance leu sa te ferras un bon nettoyage
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OK merci pour tout, je crois que c'est parti. Désolé de répondre si tard mais je n'avais plus internet. Je peux donc enlever un des 2 anti-virus. Je n'ai aps regardé les rapports...

Encore merci
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