Unable to eject my CD

Good evening,

restart your computer and start pressing the mouse before the sound until the CD ejects.
That should work. It happened to me once too, I panicked a bit and did that and the CD came out.

Applications>Utilities>Disk Utility
select the CD and Eject

The command for the Terminal on Mac OS is indeed:
sudo drutil eject
And the password to enter is indeed the Administrator password of the Mac. You must have such a password. It is essential for installing software, creating a user account, etc. It's the password that can be changed in System Preferences / Accounts..
Every Mac OS user must have their password. Especially when that user is the administrator of the Mac. Often users have set up the Mac to start automatically under a given user, without having to enter this password, but it still exists. And it's this password that needs to be provided when the Terminal asks for it.
However, you can also force the ejection of a CD by starting the Mac while holding down the normal mouse button.
There is also this method
However, it's surprising that you don't know if you inserted one, or that you don't remember if it stayed in there..
In any case, from reading the original message in the cited discussion, one might think that there was already a CD in the Mac when you put another one in. But that's just a guess..
What is certain is that when you insert a CD, you can easily notice if the drive is already occupied. At my place, it goes in halfway without any resistance before being "pulled in" ..

After that, there's the customer service option, knowing that if it's a white iMac, it is extremely easy to open the Mac and remove the drive yourself.

Hello,

I can't get it out by clicking the mouse and I don't have the administrator code. Do you have any other way besides disassembling it???

Good evening,

Normally, the Terminal does not ask for a password to execute the CD eject command "sudo drutil eject", but if it does ask, it is the Administrator password of the Mac that needs to be entered. Do not worry if you don't see anything being typed when entering this password. This is normal. You should type it "blindly" and press Enter.

To check if a CD is properly inserted, you should try inserting one.. Perhaps there are already 2 CDs in the drive, .. just a guess based on the reading of the discussion
https://forums.commentcamarche.net/forum/affich-19306647-un-cd-coince-dans-le-lecteur-cd-du-mac

Just a simple hypothesis :)

Hello Catherine,

And there’s nothing: I insert the CD halfway and it doesn’t draw it in

In this case, there is no CD inside. Otherwise, it wouldn’t be possible to insert the CD halfway without resistance. So, indeed, we must assume a connection defect in the drive. Therefore = return to customer service under warranty. A repair this recent must be guaranteed.

On this subject, FNAC is utterly incompetent when it comes to Macs. It’s a million times better to go to an Apple-authorized center. To find a center near you, you can use this page:
https://locate.apple.com/fr/fr/

Since you now need to return to FNAC and invoke the warranty of the repair, explaining that you hadn’t tested the drive since their last intervention, take the opportunity to ask them how come they installed Mac OS 10.6 without giving you the Mac OS 10.6 and iLife DVDs that go with it. Not very professional, all this.

Good luck for what’s next ;-)

I used the technique of pressing at startup and my disk came out.

Wow thanks katia28, I had the same problem when I was trying to install (in vain :() Windows with a partition created by Bootcamp, and every time the computer restarted saying that the installation could not be completed, and no matter how much I pressed the eject button on my MacBook, it wouldn't come out. But your trick worked, I kept pressing the mouse button right from the start and the CD finally came out. Phew, relieved :)

It's not working either, we hear the CD starting up but then it stops and doesn't eject.

Mac OS 10.4.4 on an iMac G5, is that what you're asking?

Yeah, it really works cool, thanks.

Thank you for the mouse idea! It works very well on my iMac that wouldn't start up after a bad Windows installation:

you have to press it right at the beginning of the launch, even before the sound that occurs during the white screen.

Good evening Francis, I have the same issue (well, not exactly, see my post "a CD stuck in the CD drive of the Mac?") but I don't see which password it could be since I haven't partitioned my drive. Thank you in advance.

Well, that's fine, but I haven't entered a password anywhere on this new hard drive, so I don't know what to enter! However, in another post, someone mentioned the eject command as "sudo dray eject," and I clearly heard the characteristic noise of the drive trying to eject a CD. But nothing came out. I'm hesitant to insert a CD; I'm afraid of jamming everything!

Thank you for insisting, Francis. In fact, I've had a lot of issues with my iMac (it's not white but aluminum and it’s an all-in-one, but I would never dare to open it). Actually, due to a problem with the DVD and CD burner, it went for repair at the supplier (FNAC). They changed the drive, but apparently, due to a mishandling on their part or a shock during transport, one day after I picked it up, it was impossible to start after turning it on. It displayed a folder with a question mark as if it couldn't find the startup folder. So it went back for repairs and I was told that the hard drive was dead! They replaced it. I got it back with a new hard drive equipped with Snow Leopard (while I had Tiger, however, they did not provide me with the installation disk for Leopard) about ten days ago but I hadn't used the drive yet. And now I'm quite sure I haven't inserted a CD since I retrieved it.
What is certain is that when you insert a CD, you can quite easily notice if the drive is already occupied. At my place, it goes in halfway with no resistance before being "pulled in"...
At my place too, BEFORE! And now nothing: I insert the CD halfway and it doesn't pull it in. That's why I wonder if they left a CD inside or if they really made the connections correctly with the new hard drive. And I'm afraid to insert a CD for fear of jamming it if there is already another one inside.
You can mention all of this to Dede who has been following me through my difficulties since July, when my troubles began.
Thank you very much.

If the device seems to want to eject the disc but the disc does not come out and appears to be read immediately, there may be friction preventing the disc from coming out, leading the computer to believe that a new disc is inserted.

Change the orientation of the computer. If the slot is horizontal, point it upwards or downwards, or vertically.

Hello,
Some CD player manufacturers make a small hole on the front to eject CDs in case of a malfunction.
Maybe yours has it?
If so, a pin or a large needle will do.
Bye
PS: Otherwise, you’ll just have to disassemble it to check if you’re properly powered.
Besides, it only takes two minutes.

use the button at the top right that is used to eject