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Mes programmes ne repondent plus

juanito -  
Terrail Messages postés 436 Statut Membre -
Bonjour, j'ai un ordi portable avec windows XP,je viens juste de l'avoir et c'est deja la m.... Bon faut dire que je debute aussi. Alors voila le probleme: j'peu plus aller sur le net, mes program ne repondent plus: impossible de les fermer meme avec Ctrl Alt+del et l'ordi ne s'eteint plus. Par contre dès que je change de session la pas de problèm(la je laisse un message avec) qq'un peut il me dire d'ou ca vien et commen regler le problem. Merci d'avance

2 réponses

Réponse 1 / 2
Terrail Messages postés 436 Statut Membre 92
 
Bonjour Juanito,

Est-ce que tu as un pare-feux? un anti-virus à jour?

A+
0
Juanito
 
Salut Terrail! Alors j'ai Bitdefender2008 mais le pare-feux ne veut pas s'activer, j'utilise donc le pare-feux de windows. J'ai deja essayé de réparrer Bitdefender et la seule amélioration que j'ai obtenue est que mon ordi s'eteignait enfin tout seul, mais ça n'a pas durer. Un dernier détail, quand j'allume l'ordi il dit détecter un nouveau materiel alors que je n'ai rien de brancher. Enfin voila... et merci d'avoir répondu.
0
Terrail Messages postés 436 Statut Membre 92 > Juanito
 
Bonjour,

Essaye déjà ceci:

- Lance un scandisk, qui réparera d'éventuelles erreurs.
- Désinstalle BitDefender.
- Nettoie l'ordi avec CCleaner et RegSeeker.
- Lance une défragmentation.
- Réinstalle BitDefender

Conseils pour CCleaner: Dans Internet Explorer, décoche: Emplacement des téléchargements
Historique des Saisies Automatiques

Dans Système, décoche: Raccourcis du menu Démarrer
Raccourcis du Bureau

Avancé: Tout décocher

Pour le registre, accepter la sauvegarde.
Pour RegSeeker, cocher la case en bas à droite "Backup before deletion".

On verra déjà ce qu'il en est à ce stade.

Bon courage.
0
Juanito > Terrail Messages postés 436 Statut Membre
 
Salut! Pour commencer merci beacoup! Bon j'ai lancer le scandisque et apparement pas de problème... Ensuite j'me suis occupé de ccleaner, j'ai lancer l'analyse et voici le détail des fichiers a supprimer (attention c long):ANALYSE COMPLETE - (90.833 secs)
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983,9MB ont été supprimés. (Taille approximative)
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Détails des fichiers à supprimer (Note: AUCUN fichier n'a pour l'instant été supprimé)
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Fichiers Temporaires d'Internet Explorer (fichiers 1721) 35,4MB
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C:\Documents and Settings\Bouba\Local Settings\Temp\TFR4E.tmp 22,72KB
C:\Documents and Settings\Bouba\Local Settings\Temp\TFR50.tmp 22,88KB
C:\Documents and Settings\Bouba\Local Settings\Temp\v_live_s.backup 1,42KB
C:\Documents and Settings\Bouba\Local Settings\Temp\{3A0221AD-D30B-4320-8F9B-1D0F0E6C6843}\help.ini 644 bytes
C:\Documents and Settings\Bouba\Local Settings\Temp\~DF13B.tmp 16,00KB
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C:\Documents and Settings\Bouba\Local Settings\Temp\~DF1C32.tmp 512 bytes
C:\Documents and Settings\Bouba\Local Settings\Temp\~DF1CA4.tmp 512 bytes
C:\Documents and Settings\Bouba\Local Settings\Temp\~DF5BC8.tmp 16,00KB
C:\Documents and Settings\Bouba\Local Settings\Temp\~DF5E7D.tmp 16,00KB
C:\Documents and Settings\Bouba\Local Settings\Temp\~DF61A3.tmp 512 bytes
C:\Documents and Settings\Bouba\Local Settings\Temp\~DF8A3A.tmp 512 bytes
C:\Documents and Settings\Bouba\Local Settings\Temp\~DFAF48.tmp 64,00KB
C:\Documents and Settings\Bouba\Local Settings\Temp\~nsu.tmp\Au_.exe 72,90KB
C:\WINDOWS\system32\wbem\Logs\FrameWork.log 0,11MB
C:\WINDOWS\system32\wbem\Logs\wbemess.log 192 bytes
C:\WINDOWS\system32\wbem\Logs\wbemprox.log 1,28KB
C:\WINDOWS\system32\wbem\Logs\WinMgmt.log 93 bytes
C:\WINDOWS\system32\wbem\Logs\wmiadap.log 1,32KB
C:\WINDOWS\system32\wbem\Logs\wmiprov.log 3,27KB
C:\WINDOWS\system32\wbem\Logs\wbemess.lo_ 64,09KB
C:\WINDOWS\0.log 0 bytes
C:\WINDOWS\COM+.log 3,02KB
C:\WINDOWS\comsetup.log 78,07KB
C:\WINDOWS\DPINST.LOG 6,16KB
C:\WINDOWS\FaxSetup.log 0,23MB
C:\WINDOWS\iis6.log 37,93KB
C:\WINDOWS\imsins.log 1,34KB
C:\WINDOWS\KB918118.log 52,20KB
C:\WINDOWS\KB923723.log 14,84KB
C:\WINDOWS\KB924667.log 0,34MB
C:\WINDOWS\KB925902.log 0,33MB
C:\WINDOWS\KB926436.log 0,33MB
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C:\WINDOWS\KB927891.log 16,99KB
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C:\WINDOWS\KB929123.log 0,34MB
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C:\WINDOWS\KB941202.log 51,54KB
C:\WINDOWS\KB941568.log 50,84KB
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C:\Documents and Settings\Bouba\Application Data\Macromedia\Flash Player\#SharedObjects\YEFJYAC3\www.dailymotion.com\flash\dmplayer\dmplayer-fr.swf\dmplayer.sol 89 bytes
C:\Documents and Settings\Bouba\Application Data\Macromedia\Flash Player\macromedia.com\support\flashplayer\sys\#www.dailymotion.com\settings.sol 89 bytes
C:\Documents and Settings\Bouba\Application Data\Macromedia\Flash Player\macromedia.com\support\flashplayer\sys\settings.sol 442 bytes
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Désolé pour la tartine.... Alors je supprime ou ca crain? Ah ça me fait penser que j'ai oublié de désinstaller Bitdefender. C'est grave?
Une dernière chose; franchement t'as déjà reçu un message long?lol et encore merçi.
0
Réponse 2 / 2
Terrail Messages postés 436 Statut Membre 92
 
Bonjour,

En principe si tu as paramétré CCleaner comme je te l'ai indiqué, y'a pas de soucis.

Tu as beaucoup de cookies, de fichiers Temp et de fichiers Log, et y'a pas de problème.
Conseil: Après une longue séance Internet, ou en fin de journée, supprime les cookies, les fichiers Internet Temporaires et l'Historique.

Pour BitDefender ce n'est pas grave. Si tu ne l'as pas déjà fait, et s'il fonctionne correctement, passe ton anti-virus, puis un ou deux anti-spywares (personnellement j'utilise Spybot et A-SquaredFree),pour voir si y'a pas une vilaine bébête cause de tes soucis.
Si tu trouves quelque chose, ne supprime pas. Met en quarantaine.
Si tout va bien, désinstalle ensuite BitDefender, fait une recherche de fichiers ("BitDefender") pour supprimer des restes éventuels. Si tu t'en sens capable, dans le registre supprime toutes les occurences "BitDefender"(en ayant pris soin de sauvegarder le registre avant).

(Pour une recherche rapide dans le registre, tu fais Ctrl+F, tu tapes le nom, suivant, et ensuite tu fais F3 pour relancer).

Repasse un coup de CCleaner, défragmente, redémarre l'ordi, et réinstalle ton anti-virus.

A ce stade, vois comment l'ordi se comporte.

Bon courage.

Terrail
0

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