My scratch disk is full in Photoshop. Solved

Question

Hello,
Help, my working disk is full regarding the use of Photoshop CS2, I've checked everything:
- removed files,
- defragmented,

etc. I don't understand, please help me;
thank you
erynetteConfiguration: Windows XP
Internet Explorer 7.0

dodi · Accepted Answer

I had a similar problem... Very easy to solve in my case...

Photoshop wasn't set on the right partition of my hard drive and was using a saturated partition :)

Go to "Preferences" in Photoshop
then "Performance"
And on that screen, choose the right partition.

PeJo · Answer

Hello,  what do you mean by saturated? If it's full, make some space or go buy another one!  -- If you don't need anything, call me!!

erynette · Answer

Thank you for the reflection. In this case, there's no need to respond. My concern is that whenever I use Photoshop CS2, a window pops up indicating that the scratch disks are full. So I looked for the issue, changed some settings like in Photoshop preferences regarding virtual memory, cleared my computer, defragmented, uninstalled and reinstalled Photoshop. In short, I don't know what else to do to make it work, and I don't have the money to buy a new computer. So if someone sensible would be willing to respond with support and not be harsh like PeJo, it would be very welcome!!!!!!!

Thank you in advance
Erynette

claude ray · Answer

Good evening
Check the properties of your disks for the used space. Normally, there should be at least 15% free space on a disk.
To clean up my hard drive, I use Ccleaner, which is a good cleaner.
If it still doesn't work, run Hijackthis and post the result so we can see if there's any nasty stuff hanging around. I don't know how to interpret it well, but someone will surely volunteer.

Claude

madmyke · Answer

I would add that the first person who replied to you didn't make a "comment" but rather provided a LOGICAL solution, at least with the little information you initially gave us. I think you were unfair to him, but it's up to you to reflect on that.
Don't forget that here people help you for free, but just like your doctor, the more information they have about your illness, the better they can assist you. (You don't say to him, "I'm sick, cure me," generally you would say, "I have a fever, red eyes, I'm tired, etc." And then the doctor can know what you have, right?)
Even if you are probably a bit upset about your problem, it's logical. I believe you'll benefit from calming down and at least answering questions that have only one goal: to help you.

Madmyke.

PeJo · Answer

Hello,

I won't hide the fact that my response is short and direct. That's how I answer a short and direct question.
You don't take the time to clearly explain your problem and stay vague. Remember that you are not the only person we are trying to help on this forum, and so the less information there is, the less time we can spend figuring out the why and how of your issue.

Regarding your problem, it seems to me that everything has been said. You need to check your disk space (if possible, free up some space, delete cookies and other small things lying around, defragment, etc.).
If this operation is not sufficient, then check in Photoshop if it’s not configured to point to a specific drive.
In case of a negative response, you can then think about doing a little scan of your PC.

One last thing. You did not specify when this error occurred. At startup? Does it block Photoshop or can you still use it? If yes, can you save a new file or does it revert to your saturation problem?

There you go, happy to help you and I hope this time, the response will suit you better (and this time it’s a reflection).

--

If you need anything, call me!!

erynette · Answer

Hello,

I'm sorry for getting carried away last time, and I admit I wasn't very clear in my explanations!!!

I cleared some space on my C drive, it currently has 14.6 GB of used space and 29.2 GB of free space, and my D drive has 29.4 GB of used space and 14.9 GB of free space. When I go to my Photoshop CS2 preferences in external plug-ins and scratch disks, the scratch disks are as follows: Disk 1: Startup (I changed it to C but it didn't help) and disks 2, 3, 4 are on C.
And in memory and image cache: memory cache levels: 6 and in memory usage: available RAM is 906 MB, memory used by Photoshop is 55% = 498 MB.

Then in system properties (Windows key + Pause key): in Advanced, then Performance, Settings, Advanced: then virtual memory, change (we're getting there!!!): C drive is checked custom size: initial size is 2000 MB maximum size 3072 MB. And above that: in total paging file size for all drives: minimum allowed 2 MB, recommended 1533 MB, currently allocated 2000 MB.

So that's how my laptop is currently, the "scratch disks are full" window pops up when I click on my layer to add options (bevel, drop shadow, etc....)

I hope all the information I've provided will help find a solution!!!!

Thank you all

Erynette

PeJo · Answer

Ah, now that's more interesting (especially since this problem doesn't seem to be the simplest to resolve).
Indeed, all the reported information virtually rules out all the avenues suggested above.
Haven't you recently installed any new fonts, brushes, or other components?

--

If you need anything, just call me!!

erynette · Answer

Yes, but about a month ago it was working well, I have the impression that the solution is going to be hard to find!!! Erynette

madmyke · Answer

Clearly, 14 GB of free space on the C drive is sufficient, so that's not the issue.
I notice that your paging file (virtual memory) is set to manual; I think you should switch it back to automatic management by Windows, as it handles that without any problems and prevents issues, even though I don't think that's your problem.

Given the other information about RAM, it seems that's not the issue either; apparently, everything is running smoothly on that front.
Question: Does this happen ONLY with this program? Like, if you try opening a bunch of programs and files or videos, does it crash then?

If only CS2 is causing problems, and it seems a bit flaky, maybe it's just CS2 that's malfunctioning, I would advise you:

1) Uninstall CS2
2) Look for CCLEANER online (Google it), install it (it's free), and have it clean both files AND registry (for the latter, it will offer to back up before the cleanup; accept!)
3) Once it's cleaned, reinstall CS2

And see the results

Madmyke

grork gentilork · Answer

In the Photoshop folder, there is a text file "lisezmoi" or "readme" or something like that.
Inside, it explains, among other things:
When starting up, hold down CTRL + ALT, it will display the boot disk options.
After that, you choose.
At least put C, and if you have others.
For me, it only offered "Demarrage", so I added others, including C.
And it works.

gapearl · Answer

Hello,
I am an IT technician and I encountered a problem with one of the stations in our network. I found the solution to my problem on my own despite the information that has already been provided here. I would like to add my own solution in addition to those already proposed.
When opening, a temporary file "photoshop TempXXXXXXX" is created. It is located in the place described in the autoexec configuration file. By default, it seems to be in the local settings\temp of the user.

There you go, hoping to have helped others.

nl.1312 · Answer

Good evening, is there a VBS script that changes the working drive? thank you

verna · Answer

Hello,

I'm reaching out regarding a situation where I have two hard drives, one 700GB and the other 2TB, both containing the same files (the 700GB one is used as a backup). Photoshop allows me to save a compressed photo of 690KB on the 700GB drive, but not on the 2TB drive.

Could you please let me know how to resolve this issue?

Thank you in advance,

C.Verna

Hide on bush · Answer

Thank you to belplule, I'll take your response.

In case Photoshop 7 displays the message directly and access is not possible:

Photoshop 7 is not designed to save images on a disk with free space exceeding 1TB (1000 Gigabytes).

The software considers this space to be full: it's contradictory, but that's how it is.

There are therefore two solutions:

- Fill this excessive free space so that it drops below 1TB or
- Partition your hard drive, but what does that mean?

Partitioning a hard drive means dividing the storage space into two, let me explain:

You have a 2 Terabyte (200GB) hard drive, partitioning it will mean "creating" a hard drive where the storage space will be divided according to your choice:
In our case, for example, we would have performed the manipulation to have 2 hard drives of 1000GB instead of one with 2000GB

To summarize, in order to access Photoshop 7 you need to reduce the space of your hard drive until it drops to 1000GB and then use the remaining space to create another hard drive that you can also use on your PC.

Video procedure: https://www.youtube.com/watch?v=9_rUflCIYVM

The procedure below:

To open Computer Management, click on the Start button, then Control Panel, then System and Security, then Administrative Tools, and double-click Computer Management. Administrator permission required If prompted for an administrator password or confirmation, provide the password or confirmation.

In the left pane, under Storage, click on Disk Management.

Right-click on the volume you want to shrink, and then click Shrink Volume.

Follow the instructions.

Notes

Some factors may prevent you from shrinking a volume. For more information, in the Help menu, click on Help Topics, click the Search tab, type Shrink a Basic Volume, and then click Show Topics.

If you have multiple partitions on your hard drive, you can delete and create partitions from the resulting unallocated space. When you delete a partition, all the data it contains is deleted.

This does not mean that your data will be deleted if you partition.
Your data will only be deleted if you delete your hard drive.

My scratch disk is full in Photoshop.

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