View original (French)

Casio exilim EX Z75

Solved
jeny17 Posted messages 1 Status Member -  
 maggie45 -
Hello,

I have a Casio Exilim EX-Z75 digital camera, and all of a sudden, I can't turn on my device; it shows the message "lens error." Can someone help me??
Thank you
Configuration: Windows XP Internet Explorer 6.0

10 answers

  1. malou
     
    I have the same problem, but I can't find a solution in the latest link. Mine hasn't received any shock. Does anyone have a solution since then? I still have the warranty, but I'm in Brazil, so it's a bit complicated! Thank you for your help.
    2
  2. jeny17
     
    Hello,

    thank you very much but I found the answer, just blocked,

    for the user manual you go to www.casio-europe.com/en/support

    and you can download the manual in pdf

    If you have a problem, let me know
    1
    1. Chachou
       
      Hello,


      I had the same problem as you; suddenly, when I turn it on, it shows "target error" or "try to reset it."

      What should I do?



      Thank you in advance.
      0
    2. maggie45
       
      fake response!!! It's not with the manual that this issue is resolved!!!
      0
  3. gege 34
     
    HELLO

    I'm sorry I can't answer your question, but I have a problem: I don't have the manual for the
    CASIO EXILIM EX-Z75 in French. If possible, please send it to me.
    THANK YOU ALL.
    0
  4. Jeka
     
    Hello, I have the same issue with my camera... how did you resolve it????

    Best regards
    0
  6. jeny17
     
    Hello,

    It probably stayed closed because I had likely turned on the device in its pouch, so the lens wouldn't come out, and I have to say that I fiddled with it a little delicately with a small knife to unlock it.

    If the lens remains open, just fully recharge the battery, and when you put it back in, try it 2 to 3 times and it will close.

    Good luck

    Jeny17
    0
  7. Kev
     
    Hello,
    I have exactly the same problem as Chachou, on a Exilim EX-Z70
    "lens error" and "try to turn it back on".
    Has anyone managed to fix it?
    Thanks!
    0
    1. maggie45
       
      I followed another stupid online review (believing the person) that said to press on the lens and force it to retract, claiming it would solve everything... This time I can no longer use the device at all, and I can't do anything with it: it's systematically "lens error"! I bought the battery for nothing, 8 euros wasted because of fake online reviews, and now my device is ruined this time!!!
      0
  9. Kiry
     
    Same here, it started by not focusing anymore. I even took it apart but it didn't change anything... Now it "gets stuck" and shows the same message as you then turns off...
    Unsovable mechanical problem?
    0
    1. Constance
       
      The same for me. No more adjustments, "objective error" and "trying to restore service." A solution, anyone????
      0
    2. totoalma
       
      My Zoom is not working anymore, what should I do?
      0
    3. DALI
       
      I think it's a hidden defect from Casio, I have the same problem.
      0
    4. genevievep2
       
      I had the same problem and I changed the battery, it solved the issue.
      0
      1. maggie45 > genevievep2
         
        You are a liar!
        The battery for my camera ordered this Tuesday afternoon on PRICE has already arrived this Wednesday in the mail, despite the hi-fi store having shipped it by "écopli," which is supposed to be slow! Another fake internet review since it didn't solve anything at all! The lens is still stuck with the same error messages! And the Neuville store indicated has not responded to my email since Monday; I will call them tomorrow...
        0
  11. liliane
     
    I had the same problem last night. I need help please because it doesn't belong to me and I have to return it as soon as possible. Thank youuuu.
    0
    1. mf230
       
      I have the same issue, the lens doesn't close completely anymore and it shows "lens error". I can't view my photos directly on the device, nor even on the TV; it just turns off...
      0
      1. maggie45 > mf230
         
        same for me !!!!!
        0