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Defective address and code

Tessel750 -  

Hello,

Big trouble with one of my accounts on ThunderBird. The account in question allows me to receive emails but not to send them, claiming that it is misconfigured.

When sending, I get a warning:

"The message could not be sent.
Could not authenticate to outgoing server (SMTP) Ap6sxydkE6m8h Password invalid. Check or reset your password on orange.fr: http://assistance.orange.fr/oid/78554#onglet3 [305]. Please check your password and the 'Authentication method' in the 'Account Settings | Outgoing Server (SMTP)' menu."

But how do I proceed? How to access the indicated pages, verify what is already entered, and fix it?

Thanks for your responses

3 answers

  1.  JY29200

    HelloTessel750

    Change password:

    Use the application password instead of the Orange one:

    1
    1. jumulka

      Hello,

      try updating Thunderbird

      in Thunderbird settings > Privacy & Security > Saved Passwords > delete all the orange lines > restart Thunderbird

      it will ask you to log in again, then try sending an email again.

      if it doesn’t work, try deleting the Thunderbird address and re-adding it

      0
      1. Tessel750 Author

        Thanks to both of you for your responses. Actually, I uninstalled everything, but saved the "Profiles" folder separately. I’ll see about recovering some important messages. See you later in case of trouble.

        Tessel

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