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Condensation camera iPhone and Face ID issue

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Panth33ra Posted messages 23131 Registration date   Status Member Last intervention   -

Hello, yesterday there was heavy rain, unfortunately my iPhone XR got wet and now there’s condensation in the back camera and my Face ID doesn’t work anymore. I’m not sure if I should try using a hairdryer or rice because the advice on the internet is contradictory. Can you help me please iPhone / Safari 18.0.1

1 answer

  1.
    Panth33ra Posted messages 23131 Registration date   Status Member Last intervention   Ambassadeur 2 364
     

    Hello,

    One piece of advice... You need to have an Apple certified technician intervene for a repair of your iPhone. He has the tools, you don't.

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