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Problem reading QR CODES

Juliecaro Posted messages 2 Registration date   Status Member Last intervention   -  
Pierr10 Posted messages 13831 Registration date   Status Moderator Last intervention   -

Hello

I have a Samsung A15 with which it is very difficult for me to scan QR CODES. I have tried several apps, I take the photo and that's it: I do not get the reading.

Could you please tell me which app to download? When I scroll through the first access panel, there is no command.

Yesterday, I managed to take a photo, a message should have been installed in the PDF reader and is now completely untraceable.

It is an ordinary smartphone, which has its limits, but I should be able to scan and read QR CODES, right? What do you think?

Thank you in advance for your response.

Have a nice Sunday

Danielle

5 answers

  3.
    Pierr10 Posted messages 13831 Registration date   Status Moderator Last intervention   5 840
     

    Hello,

    First, check that the QR code scanning is enabled in the camera settings:

    1) In the quick access settings of the smartphone, you should have the tile "QR Code Scanner".

    2) If you don't have it, use the camera directly. Focus on the code and wait for the app to recognize it as a QR code. Do not take a picture!
    The link corresponding to the QR code will appear; click on it.

    3) Finally, if using the camera doesn't work, use a dedicated app. For example, QR Droid.
    https://play.google.com/store/search?q=qr%20droid&c=apps

    What is well conceived is clearly stated,
    And the words to say it come easily.
    (Boileau)

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  4. Juliecaro Posted messages 2 Registration date   Status Member Last intervention  
     

    Thank you so much for replying: I am lost.

    In the settings, I don't have those windows: for me, it's: Notifications, Permissions, Screen time... and in the permissions, there is nothing.

    And in the quick access, I don't have that tile.

    Anyway, something happened: I must have made a false move because that tile, I think it was there. The last two are: Smart view and modes.

    Thanks anyway

    Have a nice end of the day

    Danielle

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    1. Pierr10 Posted messages 13831 Registration date   Status Moderator Last intervention   5 840
        
       In the settings, I don't have those windows: for me, it's: Notifications, Permissions, Screen Time... and in the permissions, nothing.

      You were almost there.

      You went through Settings > Apps > Camera

      You needed to click on the first line.

      You can also find the settings in the "Camera" app: click on the icon made up of 4 little dots, then on the gear icon.

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  6. Kori-Kori Posted messages 2404 Registration date   Status Member Last intervention   413
     

    Good evening everyone,

    Could you please tell us what version of Android your smartphone is running?

    Example: One UI 8.5 android 16

    Also check if an update to the version is possible.

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