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Horizontal lines on Samsung Q90R TV

Yodashi Posted messages 2 Registration date   Status Member Last intervention   -  
jeannets Posted messages 28443 Registration date   Status Contributor Last intervention   -

Hello, I need your advice to find the cause of my problem.
I have a 75-inch Samsung Q90R TV from 2020 and for some time now I’ve been experiencing an issue with horizontal lines on the display. One morning, my TV turned on but then went to a black screen with only sound, and it kept rebooting continuously. After 2 days without touching it, it started working again, but the lines are still there. I’m attaching a photo.

Thank you for the time you will take to help me.


2 answers

  1.
    Yodashi Posted messages 2 Registration date   Status Member Last intervention  
     

    Thank you for your help,
    the test was performed on the rake and Netflix but the problem persists and has even evolved
    I am attaching another image.

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  2. jeannets Posted messages 28443 Registration date   Status Contributor Last intervention   Ambassador 6 615
     

    You should also try a video on DVD or USB key, with the antenna unplugged.

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