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Internet connection issues on PC

lapinsautillant -  

Hello

My HP all-in-one PC is having trouble connecting to the internet. Previously, I experienced many disconnections via Wi-Fi. As a result, I switched to a wired connection. It worked for several months, but now I have the same issue, even with the wired connection. Sometimes it works for 5 minutes, then it cuts off, and at times, nothing is possible.
Thank you for your help

1 answer

  1.  jeannets Contributor

    Hello,

    We need to describe this setup in more detail...

    What is the exact model of this HP PC..? its age, its operating system and version..

    -- The internet provider.. ISP, Fiber or ADSL or shared Smartphone..?

    -- What is the speed of the connection as seen on https://www.speedtest.net/fr

    A screenshot pasted here would be appreciated.

    How many devices are connected to this line, in the house..?

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