ChatGPT malfunction
ClosedMPMP10 Posted messages 47254 Registration date Status Member Last intervention -
Hello,
Do you know if there is a malfunction with ChatGPT?
Since yesterday afternoon I haven't been able to use it.
My last conversation was interrupted (without any message)
All my previous conversations have disappeared
and this morning the vertical arrow to send a discussion remains grey.
At no time did I receive any particular message.
Thank you in advance
1 answer
Hello,
Assuming this is chatgpt.com, I just ran a test, it works!
Try clearing the cache in your browser and also check with another browser.
https://kinsta.com/fr/blog/comment-effacer-cache-navigateur/
Then, also try disabling your browser extensions if the problem persists.
Firefox
Firefox is a secure browser whose extensions can be removed just as easily as clearing the browser cache. This process only takes a few steps.
https://kinsta.com/fr/blog/comment-supprimer-extensions-chrome/
It's also possible that there is a problem with the site's servers at certain times of the day.
In this case, there is nothing you can do, only the site's administrators can take the necessary action.
https://www.totalbug.com/chatgpt/
Hello MP
Thank you for your help
I had already cleared my browser's cache, unfortunately that wasn't enough.
I use Firefox, I just tried Chrome,
the problem I've had before is the connection!
I log in with my email address, but my password is no longer valid.
Microsoft offers to send a code, but that code never arrives...
I'm going in circles!!!
Thanks again
I am completing, reminder: it was indeed about chatgpt.com.
However, I just tried with https://platform.openai.com/login.
But I get the following response:
"You attempted to log in as ‘***@***’ using a password, which does not match the authentication method you used when you signed up. Please try again using the authentication method you used when you signed up."
If I used a different method (I don’t know what...) I don’t remember it!
I am still stuck.
We are straying from the original question!
Why not go directly to the site chatgpt.com (without going through Microsoft…) using Firefox!
https://support.microsoft.com/fr-fr/account-billing/r%C3%A9solution-des-probl%C3%A8mes-de-code-de-v%C3%A9rification-409090c4-92b5-42b9-8ae6-bcc97e62fc48
Then, check by disabling your browser extensions if the problem persists.
Firefox
Firefox is a secure browser whose extensions can be removed as easily as clearing the browser cache. This process only takes a few steps.
https://kinsta.com/fr/blog/comment-supprimer-extensions-chrome/
It is also possible that there is an issue with the site's servers at certain times of the day.
In this case, there is nothing you can do; only the site's administrators can take the necessary actions.
https://www.totalbug.com/chatgpt/
Hello,
If this can help others ...
After 4 days of disconnection without reason and reconnecting in the same way, I found my account and its history.
Extraordinary, wonderful after 4 days of interruption without changing anything it works!!! Thank you, technology!
And especially thanks to MPMP10 for your help
Have a very nice day