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AMDRyzenMasterDriver.sys Error Message

IvyJu Posted messages 25 Status Member -  
IvyJu Posted messages 25 Status Member -

Hello everyone,

I've been having a problem with my computer since January 14, 2025. I'm sharing all the information and screenshots I have, I don't know what to do anymore, all my drivers seem to be up to date.

Info about my computer:
Processor AMD Ryzen 7 4800H with Radeon Graphics 2.90 GHz
Installed RAM 16.0 Go (15.4 Go usable)
System type 64-bit operating system, x64 processor

Edition Windows 11 Home
Version 24H2
Installed on December 25, 2024
Operating system build 26100.3037
Experience Windows Feature Experience Pack 1000.26100.48.0

I also don’t understand this endless list of processors, isn’t it strange? I haven’t done anything special on my computer, except for Windows Update... I'm so lost!

Thank you in advance if you can help me!

Have a great evening!

2 answers

  1.
    Redbart Posted messages 20952 Registration date   Status Member Last intervention   3 382
     

    Hello

    The processor indeed has 16 logical cores

    The drivers would be here :

    https://www.amd.com/fr/support/downloads/drivers.html/processors/ryzen/ryzen-4000-series/amd-ryzen-7-4800h.html



    https://www.amd.com/fr/products/software/ryzen-master.html

    is an overclocking software that doesn't seem useful in your case (win11 home)

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    1. IvyJu Posted messages 25 Status Member 1
       

      Hello,

      Thank you, but I've already done that, it doesn't change anything... Do you have another solution?

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    2. IvyJu Posted messages 25 Status Member 1
       

      it's a PC on which I game and do programming, it's not a family PC where I use MS Office ;) so I think overclocking can still be interesting, right? Sorry, I only saw your first link...

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  2. SATS_fr Posted messages 4849 Registration date   Status Member Last intervention   785
     

    Hello.

    The endless list of processors refers to the number of threads of your CPU.

    Regarding the AMDRyzenMasterDriver.sys driver, where did you download it from?

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    1. IvyJu Posted messages 25 Status Member 1
       

      Thank you! So I must have downloaded it from the AMD website. I have to admit that I don’t remember downloading it. Did it not happen automatically? I’m really sorry, I’m at the end of what I can fix :'(

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      2. IvyJu Posted messages 25 Status Member 1 > SATS_fr Posted messages 4849 Registration date   Status Member Last intervention  
         

        I uninstalled it but I can't reinstall AMD Ryzen Master. They are talking about V13, mine is V20. I no longer have the error message, but I don't have Ryzen Master anymore...

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