Compatible cartridge

Frimousse -  
 jns55 -

Hello,

I installed a compatible cartridge in my Hp printer, but it is not recognized.

What should I do?

1 réponse

flo88 Posted messages 28665 Registration date   Status Contributeur Last intervention   Ambassadeur 5 159
 

Hello

Two things to know about compatible cartridges and their use:

1 If the printer's firmware has been updated since its release, it is no longer possible to use generic cartridges.

2 It is advisable to change the complete set; mixing a compatible cartridge with original cartridges often jams the printer.

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jns55
 

Hello,

Illustration of the above response:

https://www.journaldugeek.com/2023/05/21/hp-bloque-les-imprimantes-qui-utilisent-des-cartouches-dencre-dautres-marques/

You can try the solution described here (if it still works because manufacturers are always creative in finding ways to fleece consumers):

https://cartouchesetimprimante.fr/blog/imprimante-hp-problemes#:~:text=If%20all%20drivers%20are,sure%20to%20%22Save%20settings%22.

I don't have an HP printer, so I haven't tried it. It would be great to indicate whether this solution is currently working.

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