Snapchat Calls
MPMP10 Posted messages 47362 Registration date Status Member Last intervention -
Hello,
I am writing on this forum because for some time now, my boyfriend and I have been calling each other every night, and our calls keep getting disconnected after a few minutes.
My connection works perfectly, and he says the same.
On our first call, we lasted 4 hours and 20 minutes, and for the past few days, the calls drop 2 to 3 minutes in...
Has anyone ever experienced this?
Where could this be coming from?
Thank you very much to those who will respond.
Best regards
Clarence
1 answer
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Hello,
It must be coming from their end regarding the servers, and if this is related to a server issue, there is nothing you can do except wait for Snapchat to fix the error in question, if the problem is occurring in both directions.
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No worries.
Thank you very much.
Because I have a friend I called this morning, and it didn't cut off at any moment.
Do you know who to contact for this kind of problem or not at all?
For a possible message, please see here:
https://help.snapchat.com/hc/fr-fr/requests/new
This link is already included in my first response!
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