Unable to install Diablo 4 on PS4

Yoyo38 -  
IrvLox Posted messages 59 Status Membre -

Hello,

So I want to buy Diablo 4. I can't purchase it on the Play Store.

I get the following message: The product you are trying to purchase is incompatible with the following products you already own.

Diablo® IV PS5

Even when I log into the PlayStation Store website with my account, I get the same message.

I want to clarify that I don't have a PS5 and I don't have any Diablo games installed. However, I do have in my library

I have performed the operation to refresh the licenses but to no effect.

For your information, I also have displayed in my library Diablo 4 Server Slam (PS4 and 5) and the Vessel of Hatred (PS4 and 5). But not installed for both.

Thank you in advance.

1 réponse

IrvLox Posted messages 59 Status Membre
 

Good evening,

The version of Diablo IV that you are installing is the PS5 version. You need to find another version of Diablo IV for PS4.


Desktop PC: Windows 11, 8GB RAM, 512GB HDD, i5-4590, ThinkCentre M93p
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