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PS4 problem: shuts down on its own

sirsam26240 Posted messages 2 Status Member -  
MPMP10 Posted messages 47363 Registration date   Status Member Last intervention   -

Hello, a few months ago I changed the fan and the power supply of my PS4. It was turning off by itself and after a lot of research, those were the most common causes. It worked... Until a week ago... Again, it turns off by itself in the middle of a game or a movie. It doesn't restart at the first beep either.

Does anyone have any idea of the problem?

Thanks!


2 answers

  1.
    MPMP10 Posted messages 47363 Registration date   Status Member Last intervention   18 977
     

    Hello,

    it is not possible to know exactly which component is defective from a distance via a forum.

    It could be any component (we can only make assumptions from afar through a forum for this kind of question…), it would be better to discuss this with an authorized repairer.

    Please contact PlayStation

    Please contact us at: 01 70 70 07 78 to speak with a PlayStation advisor who will help you resolve your issue.

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  2. sirsam26240 Posted messages 2 Status Member
     

    Hello,

    Alright, I will try to contact PlayStation.

    Thank you for your response and your quickness!

    Have a great day

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    1. MPMP10 Posted messages 47363 Registration date   Status Member Last intervention   18 977
       

      You're welcome and take care.

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