Applications

PJG30 Posted messages 28 Status Membre -  
PJG30 Posted messages 28 Status Membre -

Hello, after cleaning my laptop some applications have disappeared and I am trying to reinstall them in vain; they download but do not install on my PC. What should I do? Thank you for your feedback. Clean with CCLEANER if that can help.

6 réponses

fabul Posted messages 42085 Registration date   Status Modérateur Last intervention   6 031
 

Hello,

Try restoring to a date prior to CCleaner using RSTRUI.exe

Or even better, use System Restore by rebooting into Recovery mode (Troubleshoot mode), it's safer.

Search for: Advanced startup

Restart Now

Troubleshoot > System Restore

Choose another restore point...

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PJG30 Posted messages 28 Status Membre
 

Hello and thank you for the response, already tried nothing works.

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fabul Posted messages 42085 Registration date   Status Modérateur Last intervention   6 031
 

So, give more details about the types of cleaning you have done with CCleaner

I have been doing basic cleaning for years (with the right-click on the recycle bin to launch CCleaner) and it doesn't cause any problems like that here.

And the applications in question that are not reinstalling, are you talking about Microsoft Store apps or others?

If it's from the Microsoft Store, a repair without data loss could be possible, but if it's other programs, reinstalling Windows could be the limit.

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PJG30 Posted messages 28 Status Membre
 

Not applications from the Microsoft Store but others.

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fabul Posted messages 42085 Registration date   Status Modérateur Last intervention   6 031 > PJG30 Posted messages 28 Status Membre
 

How?

Do you have any error messages?

Screenshot or details if possible?

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PJG30 Posted messages 28 Status Membre > fabul Posted messages 42085 Registration date   Status Modérateur Last intervention  
 

No error message.

Like PokerStars and other online games. I made a little progress; PokerStars downloads but does not install. No error message.

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Panth33ra Posted messages 23000 Registration date   Status Membre Last intervention   Ambassadeur 2 346
 
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fabul Posted messages 42085 Registration date   Status Modérateur Last intervention   6 031
 

You can try Panth33ra's solution that I acknowledge.

https://forums.commentcamarche.net/forum/affich-38119039-applications#p38119049

Or repair without data loss using the ISO method.

To perform a repair without data loss or an upgrade, use either the MediaCreationTool to download the Windows 10 ISO file. (For another PC)

Or the Windows 11 ISO file can be downloaded directly if compatible.

We can check if it's compatible with WhyNotWin11.

https://github.com/rcmaehl/WhyNotWin11/releases

Windows 10
https://www.microsoft.com/fr-fr/software-download/windows10/

Windows 11
https://www.microsoft.com/fr-fr/software-download/windows11

Once the ISO file is downloaded, open it with Windows Explorer.

Then click on the setup.exe file in the extracted folder.

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PJG30 Posted messages 28 Status Membre
 

Thank you, I will try that tomorrow.

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