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Subfolder issue after Outlook PST import

Nyna3469 Posted messages 2 Registration date   Status Member Last intervention   -  
thev Posted messages 2006 Registration date   Status Member Last intervention   -

Hello,

I'm desperately trying to import a PST file onto a new PC via an external hard drive. The process seems to go well, but in the end, I have my contacts, my calendar, and some emails. However, I don't have my folder structure with my folders and subfolders, which contains the majority of my emails from the past 12 years (12GB). I don't have the folders or the emails they should contain either. I've looked everywhere, but I'm far from being a pro at computers, and I don't understand where the problem lies.

I still have access to the original PC just in case.

Thank you in advance for your help.


2 answers

  1.
    thev Posted messages 2006 Registration date   Status Member Last intervention   722
     

    Hello,

    Maybe you are not using the correct view because by default, Outlook displays the: mail view.

    Try the: folders view.

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    1. Nyna3469 Posted messages 2 Registration date   Status Member Last intervention  
       

      Hello,

      I can see the folder panel on the left. I can create new ones, but the ones I imported do not appear.

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  2. thev Posted messages 2006 Registration date   Status Member Last intervention   722
     

    In both views: mail and file, the folder pane is visible on the left. The "file" view is complete while the "mail" view is more limited.

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