View original (French)

The OUTLOOK subfolder closes by itself.

Didoul33 Posted messages 244 Registration date   Status Membre Last intervention   -  
Didoul33 Posted messages 244 Registration date   Status Membre Last intervention   -
Hello,

I have a problem with my OUTLOOK inbox that keeps coming back.
I organize my emails into numerous "subfolders" in my inbox, and I usually keep the subfolders "open."
However, more and more often, the subfolders close themselves, and I have to reopen them one by one, which wastes my time, and this happens several times a day.

Is there a solution? Is it a settings or options issue?

Thanks in advance.

Configuration: Windows / Firefox 99.0

1 réponse

Réponse 1 / 1
bpdu92 Posted messages 38 Status Membre
 
Configuration: Windows / Firefox 99.0
What does Firefox have to do with the question?

I leave the subfolders "open"
A subfolder does not have an open/closed option
We either create it or delete it
We only open or close external, inactive PSTs, is that your case?

Which Outlook do you have?
Thanks for your clarifications.
0
Didoul33 Posted messages 244 Registration date   Status Membre Last intervention   31
 
Hello,

The specifications of the computer and browser have set themselves automatically.

What I mean is that the internal structure of a folder can be visible or hidden.

In my case, the structure of folders or subfolders hides itself, it wasn't the case before!

I have the latest version of Outlook.

Thank you

See attached photo of the structure

BEFORE
1