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The OUTLOOK subfolder closes by itself.

Didoul33 Posted messages 244 Registration date   Status Member Last intervention   -  
Didoul33 Posted messages 244 Registration date   Status Member Last intervention   -
Hello,

I have a problem with my OUTLOOK inbox that keeps coming back.
I organize my emails into numerous "subfolders" in my inbox, and I usually keep the subfolders "open."
However, more and more often, the subfolders close themselves, and I have to reopen them one by one, which wastes my time, and this happens several times a day.

Is there a solution? Is it a settings or options issue?

Thanks in advance.

Configuration: Windows / Firefox 99.0

1 answer

  1.
    bpdu92 Posted messages 38 Status Member
     
    Configuration: Windows / Firefox 99.0
    What does Firefox have to do with the question?

    I leave the subfolders "open"
    A subfolder does not have an open/closed option
    We either create it or delete it
    We only open or close external, inactive PSTs, is that your case?

    Which Outlook do you have?
    Thanks for your clarifications.
    0
    1. Didoul33 Posted messages 244 Registration date   Status Member Last intervention   33
       
      Hello,

      The specifications of the computer and browser have set themselves automatically.

      What I mean is that the internal structure of a folder can be visible or hidden.

      In my case, the structure of folders or subfolders hides itself, it wasn't the case before!

      I have the latest version of Outlook.

      Thank you

      See attached photo of the structure

      BEFORE
      1