Illegible psn code

Zkiiz25 Posted messages 2 Status Membre -  
MPMP10 Posted messages 47005 Registration date   Status Membre Last intervention   -

Hello,

Yesterday, I bought a ten euro PSN card at Carrefour and when I tried to scratch it, almost all the numbers became unreadable, except for the first three and the last number. When I called PlayStation's customer service, there was no help for unreadable PSN cards. Where should I go to get my code? What should I say to the people? And how can I get my code back? Thank you in advance for your help????????


3 réponses

MPMP10 Posted messages 47005 Registration date   Status Membre Last intervention   18 851
 

Good evening,

<<Yesterday, I bought a ten euro PSN card at Carrefour and when I tried to scratch it, almost all the numbers became unreadable>>

<<The code will not be replaced if it is lost, stolen, or damaged after purchase...>>

From the moment it's mentioned, there isn't much recourse.

https://www.carrefour.fr/p/e-carte-cadeau-playstation-store-10-sony-5051644055968

Yesterday, I bought a ten euro PSN card at Carrefour

After all, a lawsuit over a 10 euro card is unlikely to be worth it with all the costs involved.


1
Panth33ra Posted messages 23020 Registration date   Status Membre Last intervention   Ambassadeur 2 346
 

Hello,

Since you bought a PSN card at Carrefour, get in touch with their services... https://www.carrefour.fr/services/nous-contacter


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Zkiiz25 Posted messages 2 Status Membre
 

But when I asked them, they told me that it’s not their thing and that I should contact directly.

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georges97 Posted messages 14510 Registration date   Status Contributeur Last intervention   2 899
 

Good evening,

No one (store or publisher) will give you a solution for a scratched card.

Moreover, you seem to be expecting one from the members of a forum, who are individuals just like you and me and who cannot possibly substitute for these two companies.

The only solution would be to take legal action, but it won't be easy to provide proof of the delivery of a "defective" coupon.

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