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Illegible psn code

Zkiiz25 Posted messages 2 Status Member -  
MPMP10 Posted messages 47384 Registration date   Status Member Last intervention   -

Hello,

Yesterday, I bought a ten euro PSN card at Carrefour and when I tried to scratch it, almost all the numbers became unreadable, except for the first three and the last number. When I called PlayStation's customer service, there was no help for unreadable PSN cards. Where should I go to get my code? What should I say to the people? And how can I get my code back? Thank you in advance for your help????????


3 answers

  1.
    MPMP10 Posted messages 47384 Registration date   Status Member Last intervention   18 991
     

    Good evening,

    <<Yesterday, I bought a ten euro PSN card at Carrefour and when I tried to scratch it, almost all the numbers became unreadable>>

    <<The code will not be replaced if it is lost, stolen, or damaged after purchase...>>

    From the moment it's mentioned, there isn't much recourse.

    https://www.carrefour.fr/p/e-carte-cadeau-playstation-store-10-sony-5051644055968

    Yesterday, I bought a ten euro PSN card at Carrefour

    After all, a lawsuit over a 10 euro card is unlikely to be worth it with all the costs involved.

    1
  2. Panth33ra Posted messages 23152 Registration date   Status Member Last intervention   Ambassadeur 2 359
     

    Hello,

    Since you bought a PSN card at Carrefour, get in touch with their services... https://www.carrefour.fr/services/nous-contacter

    0
    1. Zkiiz25 Posted messages 2 Status Member
       

      But when I asked them, they told me that it’s not their thing and that I should contact directly.

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  3. georges97 Posted messages 14609 Registration date   Status Contributor Last intervention   2 933
     

    Good evening,

    No one (store or publisher) will give you a solution for a scratched card.

    Moreover, you seem to be expecting one from the members of a forum, who are individuals just like you and me and who cannot possibly substitute for these two companies.

    The only solution would be to take legal action, but it won't be easy to provide proof of the delivery of a "defective" coupon.

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