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USB key: a non-existent device has been specified

yves270759 Posted messages 40 Registration date   Status Member Last intervention   -  
fabul Posted messages 42188 Registration date   Status Moderator Last intervention   -

Hello

I have a USB key with various programs on it, and when I plug it in, it appears empty. What should I do? Thank you

4 answers

  1.
    brucine Posted messages 25012 Registration date   Status Member Last intervention   4 180
     

    Hello,

    The causes are multiple, most often of a material origin (failure of the USB key itself or its port or connection) but can also be due to its content (virus, inappropriate formatting...).

    See for example:

    https://www.diskpart.com/fr/articles/un-peripherique-qui-n-existe-pas-a-ete-specifie-8899-gc.html

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    1. yves270759 Posted messages 40 Registration date   Status Member Last intervention  
       
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  2. yves270759 Posted messages 40 Registration date   Status Member Last intervention  
     

    thank you but I've already tried and nothing works!

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    1. brucine Posted messages 25012 Registration date   Status Member Last intervention   4 180
       

      It is therefore according to the capture that it is not for some reason well recognized but more formatted and that it is necessary to try to redo it after having, if necessary, attempted to recover the data using Recuva, PhotoRec or equivalent.

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      1. fabul Posted messages 42188 Registration date   Status Moderator Last intervention   6 071 > brucine Posted messages 25012 Registration date   Status Member Last intervention  
         

        Hello,

        It's possible that it works, creating a new volume by formatting it. (Quick)

        Maybe.

        After data recovery, format it and check it with H2testw

        https://www.commentcamarche.net/telecharger/utilitaires/11535-h2testw/

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  3. yves270759 Posted messages 40 Registration date   Status Member Last intervention  
     

    thank you, I will try!

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  4. fabul Posted messages 42188 Registration date   Status Moderator Last intervention   6 071
     

    Hello,

    If the firmware shows as KO, the data may be lost, but we can try to fix the firmware of the drive.

    Tell us more about the drive (Brand, Model, Size) * If applicable

    And create a report (with the drive connected) using ChipGenius

    Right-click in the ChipGenius window and then click "OK", then use
    Ctrl + V to paste the text in a subsequent reply.

    Note: It's a powerful tool to extract information about USB hardware (USB controller chip model, memory chip, etc.). It may be flagged as infected by many antivirus software, but it is not at all; I have personally used it for years, so there's nothing to worry about.

    Disable real-time protection of the antivirus while performing this operation, or add the files to exceptions.

    https://www.cjoint.com/c/LIepeZzEuZs

    Otherwise, here is the latest version (same thing) with a password:

    https://www.usbdev.ru/files/chipgenius/

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