Fake alert virus: cloudfront.net
Solvedbazfile Posted messages 58496 Registration date Status Moderator Last intervention -
Hello,
I am using Windows 11 23H2, and a fake security alert from cloudfront.net completely filled the screen. To turn off the PC, we held down the power button for more than 3 seconds.
Upon restarting, a new fake alert appeared, see the screenshot.
I tried to clean the system with the following tools, but they found nothing unusual:
- The built-in antivirus in Windows 11: Security Center: found nothing
- Cleaning with Ccleaner
- Malwarebyte: found nothing
- Adwcleaner: found nothing
- Roguekiller: found nothing
Could you please suggest other cleaning tools to remove this virus?
Thank you in advance
Screenshot of the fake alert:
3 answers
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Could you please suggest other cleaning tools to remove this virus?Hi,
RegRun Reanimator
It can often do what others can't, but it depends on your preferences.
https://greatis.com/security/reanimator.htm
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If you need to reset Firefox:Back up your bookmarks via history, Import and backup < Important
Download the Firefox setup, https://www.mozilla.org/fr/firefox/all/
Uninstall it, then in your search bar, type %AppData%
Delete the Mozilla folder
In your search bar, type %LocalAppData%
Delete the Mozilla folder
Reinstall Firefox, import your bookmarks.
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Hello.
It’s not an infection but a scam; do not call the number, it’s your web browser that is stuck on this page. Here are the solutions to unlock the situation.
Also, check out this video.
To avoid this kind of thing, install an ad blocker on your browser.
bazfile
Moderator/Security Contributor.
A hello, a response, a thank you are always appreciated.-
Okay, thanks for the info.
I'm relieved if it's not a virus that infected Windows 11.
So, I've installed uBlock Origin in Firefox to prevent this from happening again.
But I'd still like to know how this could have happened. The person who was using the computer when it happened was on the Orange website checking their emails when it occurred. And apparently, there was no opening of an attachment, nor a link in an email.
On the other hand, I see there's another browser: Edge, which is not protected. But I can't seem to uninstall it, although it's in the list of installed applications. I thought it had become possible to uninstall it with the new European regulations?
They appear without clicking on a file, they are injected and show up on a new tab like intrusive ads that we sometimes encounter while browsing the internet, see the page I mentioned in my previous message which explains among other things how to secure the internet browser.
Also see https://www.malekal.com/arnaque-support-telephonique-pc-support/.
It’s not too serious, the main thing is not to call the number indicated on the page to avoid being scammed.
A bit of reading https://www.radiofrance.fr/franceinter/un-cybergang-de-lyonnais-demantele-une-premiere-en-france-9261481
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