Free invoice bug
SolvedPierr10 Posted messages 13777 Registration date Status Modérateur Last intervention -
Good evening,
tonight it's impossible to access my Free fiber invoices on my Free account. Every time I click on the invoice for the desired month, an invoice from another client opens up with all their consumption details, plan, name, surname, address, etc. I change the month, and then another invoice from another Free client opens, and so on...
It's strange and not very confidential at Free... I’ll close everything and see tomorrow.
3 réponses
Hello,
Indeed, this situation is very strange!..... it even seems almost impossible....
However, if this continues, the "best" thing will probably be to contact customer service... (Perhaps take screenshots to be able to show them...)
My mission is to kill time and his is to kill me in turn.
We're quite comfortable among assassins. (E.Cioran)
yes, it's very strange, I downloaded them to show it to Free in case they tell me it's impossible, because this morning everything is back to normal, when I click on my invoices (the desired month), it's mine that appear,
best regards,
Hello
All the more strange that at my place, access to the Free subscriber area has been impossible since this morning
after calling Free, indeed a widespread bug... but still... having access to other clients' invoices is serious...
Thank you for the feedback... it was nonetheless the most "plausible"... although it is indeed not proof of "seriousness" regarding client data confidentiality....
I think we can nonetheless mark your question as "resolved".