Unable to format my computer Occitanie region
Closedgeorges97 Posted messages 14506 Registration date Status Contributeur Last intervention -
Hello,
I want to completely format my PC, but every time I try to reset it, I get a purple command screen startnet.cmd that prevents me from doing so, asking if I want to keep my files by typing 2 or if I want to delete my files by typing 1.
After that, nothing has changed; the computer says the reset did not work.
I've tried several times, always the same error. I searched online but couldn't find anything related to this.

Does anyone have a solution?
It's a Lenovo Yoga 500W Gen4
Thanks in advance!
2 réponses
Good evening,
Software or hardware modifications to a loaned computer, in case of malfunction or for software installation, are prohibited by the contract signed with the regional administration by the borrower or their parents.
You must therefore contact the referring teacher, knowing that forum members do not have the authority to verify the validity of the loan period.
See:
https://forums.commentcamarche.net/forum/affich-37991331-remettre-a-0-un-pc-y13-ile-de-france
https://forums.commentcamarche.net/forum/affich-37969136-probleme-internet-unowhy-y13
https://forums.commentcamarche.net/forum/affich-37945870-ordi-du-lycee
good evening
unless you have your diploma, this PC does not belong to you; it has been lent to you and you are not allowed to perform such manipulations!! once you have your diploma, you will be entitled to request its unlocking through the support that was indicated to you during the handover of this PC