IPhone screen issue after a drop

Lena9194 Posted messages 2 Status Member -  
bazfile Posted messages 58498 Registration date   Status Moderator Last intervention   -

Hello,

My iPhone 11 fell this morning, and since then the screen has these kinds of transparent white vertical lines, but not constantly; they come and go.

And when I take a screenshot and send it to someone, the person doesn't see the lines but sees the screen normally, without any lines, perfect.

Do you know if the phone is dead or repairable?

1 answer

  1. bazfile Posted messages 58498 Registration date   Status Moderator Last intervention   20 273
     

    Hello.

    From a distance, it's hard to tell what's damaged, but know that if the screen needs to be replaced, it costs €239 at Apple, see

    https://support.apple.com/fr-fr/iphone/repair/screen-replacement


    bazfile
    Moderator/Security Contributor.
    a hello, a reply, a thank you are always appreciated.

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    1. Lena9194 Posted messages 2 Status Member
       

      Hello,

      Thanks for your response, wow really ????

      Can you tell me if I'm required to change the screen at Apple?

      Or, for example, do small shops in galleries work too? It might be cheaper.

      Sorry, I don't know much about this ????

      I think at that price, I might as well just get a new phone.

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      1. bazfile Posted messages 58498 Registration date   Status Moderator Last intervention   20 273 > Lena9194 Posted messages 2 Status Member
         

        Could you tell me if I have to change the screen at Apple?

        Or for example, do the little shops in the malls work too?

        It's up to you, but it's better if it's an original screen, so check with a repairman and he'll tell you what to do.

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