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Thomson Aptio Setup Screen Frozen

Emily60510 Posted messages 3 Status Member -  
bazfile Posted messages 58492 Registration date   Status Moderator Last intervention   -

Hello,

I'm frustrated, my computer is stuck on this page

Can you help me?

3 answers

  1.
    bazfile Posted messages 58492 Registration date   Status Moderator Last intervention   20 268
     

    Hello @Emily60510 StatusMember.

    Your BIOS is not set to the correct date; it is set to January 21, 2022. Please adjust your BIOS to the correct date and time, and your PC should start up normally. The battery on the motherboard that keeps the BIOS information, such as the date and time, is probably depleted, and it needs to be replaced; otherwise, the problem will return.

    bazfile
    Moderator/Security Contributor.
    A hello, a reply, and a thank you are always appreciated.

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  2. Emily60510 Posted messages 3 Status Member
     

    Thank you for your response, but I cannot change the date.
    How can I change the battery?

    Thank you

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    1. bazfile Posted messages 58492 Registration date   Status Moderator Last intervention   20 268
       

      If it's possible to change the date and time, to navigate through the menus you just need to use the directional keys on the numeric keyboard, and use the "Enter" key to select, as indicated on the right side of the BIOS screen.

      As for the battery, since it's a laptop, to change the battery you'll need to open the laptop; if you've never done that, I advise you to take your laptop to a repairman who will change the battery without any problems.

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  3. Emily60510 Posted messages 3 Status Member
     

    Hello,

    I opened

    the computer but no battery...

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    1. brucine Posted messages 24844 Registration date   Status Member Last intervention   4 169
       

      Hello,

      There can't not be a battery; it just happens that on a mobile phone it's often hidden and not easily accessible, see in <3>.

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      1. bazfile Posted messages 58492 Registration date   Status Moderator Last intervention   20 268 > brucine Posted messages 24844 Registration date   Status Member Last intervention  
         

        Laptop BIOS batteries look like this, if there is a battery it may be on the other side because we can only see the back of the motherboard. As I already told you, the best thing to do would be to take it to a repair shop.

        In the meantime, you can change the date and time using the arrow keys and the "Enter" key.

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