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Printer icon missing from the taskbar.

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leeuw_it Posted messages 16 Status Membre -  
leeuw_it Posted messages 16 Status Membre -

Hello,

Following a reinstallation of Win10, I had to reinstall everything, including the printer.

Since HP no longer provides support for it, I settled for the generic Windows driver (which of course does not offer all the features provided by the HP driver!).

I have no icon in the taskbar and therefore cannot scan a document! Any idea how to make it appear?

Thank you in advance.


10 réponses

Réponse 1 / 10
Panth33ra Posted messages 23031 Registration date   Status Membre Last intervention   Ambassadeur 2 346
 

Hello,

 HP no longer offering support for it

Can you specify the exact model of your printer?
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Réponse 2 / 10
leeuw_it Posted messages 16 Status Membre
 

It's an HP Deskjet F2180...
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Panth33ra Posted messages 23031 Registration date   Status Membre Last intervention   2 346
 

Install the HP Smart application that you will find on the printer's home page.

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Réponse 3 / 10
leeuw_it Posted messages 16 Status Membre
 

Thank you very much, it works!
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Panth33ra Posted messages 23031 Registration date   Status Membre Last intervention   2 346
 

Since the solution works, mark your topic as resolved.

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Réponse 4 / 10
leeuw_it Posted messages 16 Status Membre
 

Here it is!
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Réponse 5 / 10
leeuw_it Posted messages 16 Status Membre
 

In fact, it doesn't really work...

When the program starts, it asks me to add a printer, but none appear in the ad-hoc area...

So, since it doesn't detect anything, it won't carry out any tasks!

I remind you that my printer is a Deskjet F2180 for which HP no longer provides support.
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Réponse 6 / 10
jmarion3 Posted messages 49468 Registration date   Status Contributeur Last intervention   5 506
 

Hello everyone ....

Is your printer working or not?

See you+
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Réponse 7 / 10
leeuw_it Posted messages 16 Status Membre
 

Yes yes, it works very well despite its old age ;)

A few hours ago, I scanned 3 documents (not with HP Smart, but another menu that I can't seem to find anymore) and it was perfect.

I think HP Smart doesn't support "obsolete" printers either.

Thank you.
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jmarion3 Posted messages 49468 Registration date   Status Contributeur Last intervention   5 506
 

HP Smart is mainly designed for new HP printers .....

If everything is installed correctly and your printer is working but you're having trouble scanning, I suggest you do it with the Fax and Scanning option included in W10

In your search bar on the left ► Type Scanning and ....► At the top of the search results ► You will see Fax and Scanning ► Create a shortcut on your desktop ► Launch the application ► New scan ...and it should be fine in principle

A+ for the result

Cheers

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Réponse 8 / 10
leeuw_it Posted messages 16 Status Membre
 

Hello,

It works for scanning, but not for printing (and I need both).

Thanks anyway for the info!
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jmarion3 Posted messages 49468 Registration date   Status Contributeur Last intervention   5 506
 

If I understand correctly, you want an icon of this printer on your desktop... ► If so, and since it is already installed, go to the Windows 10 control panel ► Devices and Printers ► Right-click on the icon of this printer ► Create shortcut ► and the shortcut will be on your desktop and you should have access to the printer

See you!

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Réponse 9 / 10
leeuw_it Posted messages 16 Status Membre
 

Wow, I got exactly what I wanted! Thank you a thousand times!
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jmarion3 Posted messages 49468 Registration date   Status Contributeur Last intervention   5 506
 

And here is a happy man... now!

Have a good end of the day and see you later, maybe

Best regards

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Réponse 10 / 10
leeuw_it Posted messages 16 Status Membre
 

Absolutely! ;-)

Alright, I’ll mark the topic as resolved for the 2nd time.

Have a good day.
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